2013 Honda Odyssey purchase experience surprises
November 5, 2018
My recent purchase of a 2013 Honda Odyssey, as a birthday gift for my wife, and the purchase process was full of surprises or more appropriately a surprising lack of surprises. Like many who will read this I have purchased many vehicles overs the years and have had my fill of hidden flaws, blemishes and, undisclosed mechanical issues while shopping far a new car not to mention some of the unsavory sales tactics one must endure in what can be called "the car buying circus". My recent purchase from RiverTown Honda was quite surprising by the simple lack of surprises. After researching on several websites we were able to find the model we wanted and at cars.com I was able to locate the exact vehicle that would meet out needs with the options and history we were looking for. After a few emails, I spoke with them over the phone and worked out the numbers from a distance as I live over 100 miles from their location. I made the 2 hour drive and I arrived at RiverTown Honda earlier than the agreed upon time and even though, it was a busy Saturday morning in their service department I was greeted promptly and courteously and directed to Tony Grahl whom I had spoken with earlier in the week. That's when the surprises started. The vehicle I was there for was still in the detail bay but, we went to see it and give it a once over visual inspection, it passed, surprisingly everything was exactly as advertised with no blemishes or unseen door dings or anything I was not expecting. Once the detail was complete I was given the keys for a test drive and a brief explanation of the best route to take and I was off. I wasn't test driving a some new sportscar or exotic so, in reality, it wasn't a rush of excitement or adrenaline but, it drove out nicely, all of the features and optional equipment worked as designed and I was again surprised that there were no issues to be found. Then it came to the paperwork in the business office and again, they were surprisingly, straight forward and offered none of the typical car dealer add on pressure and shenanigans which are all to common when you are purchasing a vehicle. After all was said and done and I was driving my wife's new Odyssey home I found my self thinking "wow, no drama, no issues and surprisingly no surprises or stress" I can and will highly recommend RiverTown Honda and their entire crew, especially, Tony Grahl. Thank You very much for helping me achieve the cliche' "Happy wife = Happy Life"