By far the best experience I have had from a car dealership in almost 60 years of driving all over the USA in my Chevrolet! Need service in the foothills of the northern Sierra? Check them out. You will not be disappointed.
Fred, Columbia CA
First off let me say I looove my 2018 Traverse I bought at Steves Chevrolet. I recently had my first service and the whole process was so easy and painless. The lady I spoke to when setting up an appointment was so pleasant and was able to get me right in. The service advisor (Frank I believe?) that helped me was such a genuinely nice person and got me out of there in under 45 min and they even did a multi point inspection for me :) I will definitely be back for all of my services!
I was NOT looking forward to the car-buying experience at all, especially the thought of going into a dealership and the usual car salesman doubles peak and disingenuous nonsense. That is why I did as much as I could online first. Steves Chevrolet was different from the first email. No pressure, respectful, informative, and very helpful! I was so relieved and happy with the entire purchasing process. Ask for Fernando...he kept searching until he got me a great low interest rate.
Great experience! From the first moment Fernando Guzman greeted me at the front entrance of the dealership to the last moment when we shook hands before drove away in my 2016 Chevy Silverado 2500HD I had a terrific experience. Fernando listened to what I wanted, said it was currently not on the lot but 'let's see if we can get it'. He went right to work searching on the internet and came up with 3 options right away. I was given trucks with different options to choose from with no 'pressure' to choose any of them. It took several days for me to go through my own process of choosing what to buy and during those days Fernando provided the best customer service I have ever had in a vehicle purchase. For real. He kept me informed, provided information, verified with facts and always let me know he was putting together the best deal possible for me. In the end, I was very happy with my deal and my new truck. and I might add - A friend had recommended that I go to Steve's Dealership in Oakdale and I was hesitant to go outside of Modesto. My friend recommended Steve's because of the good experience he had... so I took the drive. I am very glad my friend gave me that recommendation - I will be paying it forward to others!
Looking for a new truck on the internet and Steve Chevrolet email them and I told him what I wanted and I got a response right away unfortunately they didn't have what I needed but I go back there again and look they were very polite I responded to my questions very quickly
I purchased a 2015 Silverado Crew Cab and my salesperson was Fernando. I have purchased many vehicles in the past to include 2011 Ram 1500 and 2013 Ram 2500 Diesel. I decided to sell my diesel and go back to a gas engine. I was on the fence between sticking with Ram or going to a Chevy. After dealing with Fernando, my choice became clear based off his knowledge of the product and answering all questions thoroughly that I asked. He was upfront with everything and never gave me the feeling that I was being taken advantage of (unlike other dealerships/experiences). If i decide to buy another Chevy in the future I will definately go back to Steve's.
My wife & i started looking inti getting a truck & after going to a couple dealershiips. & getting the run around I decided to look online. so I sent an online quote request. & John M. Machado. called me & was very attentive & listened to was I was looking for in a truck. He went as far as texting me pictures of the truck. It was a perfect match to what we were looking for & with extra features. I've nerer purchased a new vehicle before. So I thought the process was going to be hectic. Boy was I wrong. I didn't even have to step one foot at the dealership. Sent him all my info got approved & he event went as far as to deliver it to my house with a full tank of gas. It was as easy as buying something from amazon. Hands down best service. I will be deffenatly be telling people about my experience with Steve Chevrolet of Oakdale.
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