Used 2023 Subaru Ascent for sale near Union, IL

Elgin Hyundai is a team that treats those who walk in like people, not customers. They aren’t trying to get you for the most money or a commission, they genuinely want to help. My wife and I’s one car broke down a week before Christmas. We needed something that we could afford and be reliable for her to get to work and for us to run errands. Mike & Alfonso listened to us and fought for us. They gave us every deal and break they could and made it a great experience. We weren’t expecting to buy the brand new 2025 Kona, but it was one of the best decisions we ever made. Not only a great vehicle, but the peace of mind that comes with the warranty, maintenance services, and follow up weeks after purchasing, that made us feel cared for. Months later, I have a new job that requires me in office 5 days a week after working from home for 5 years. After test driving terrible used cars elsewhere, I bring my wife back to see their used cars, feeling as though theirs will be in great condition for a great price. Jim in sales (with Mike’s partnership), again, heard my story and my needs. Showed me some used cars, but made a better deal for a brand new Elantra Sport trim for about the same monthly cost as a used car. Again, fought to give us every deal and break they could to make the numbers work for our life. Went in looking at a 16 Cruze & 18 Malibu, they sold me a brand new 2025 Elantra and couldn’t have felt better about the decision Jim, Alfonso, Mike…Thank you for everything. You made a harrowing ordeal feel so much easier than I could imagine.

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

Personable and professional staff made this car purchase easy. No games, straightforward transaction. I’d happily work with this team again.

The safety feature saved us before we had 100 miles on the car. A van ran a stop a sign and the automatic braking stopped us 6-12" from being broadsided. Van was going 30 - 35MPH so it was great that we were saved by that.

Great sale. Thanks to Jim Baranski. Great knowledge on the car we purchase. Answered every question we had. Great atmosphere in the place.

This is my second Subaru Ascent. My first was the 2019, and when it came time that my son needed a car, we decided to pass that one on to him since I drive a lot and it had almost 100,000 miles on it. We went out and test drove other SUV's, and after doing so, decided on getting another Subaru Ascent because of how much I enjoyed the first one. The 2019 recall kinks seem to have been worked out in the 2023 model. What I can say about even the 2019 though is that the manufacturer stood behind the items that needed to be fixed, even replacing my whole transmission when the recall patch did not work correctly. We are now a Subaru family.

Matt in sales is extremely professional. His knowledge of the vehicle was obvious. He throughly explained the car's features with me. I'm glad he was my sales representative with the Castle Subaru dealership.

We worked with Mario Escobar and Jordan to buy a new car and they were both excellent. Mario was extremely helpful with helping me find the right car and was very patient. Jordan was very commmunicative and helpful.

I was greeted by a technician who explained the service my car was set up for and I was quickly shown to the very comfortable waiting room. The staff is very professional and when the car was ready the check out process was very easy.

The entire staff was friendly and relaxed. Pete M shared a lot of information with enthusiasm. He listened to me and found a model and trim package that had everything I wanted. Will R made sure I understood the warranty options and how to use all the features on the dash. He encouraged me to call or stop in if I had questions as I got settled in to my new Crosstrek. Buying a car can be overwhelming, but the folks at Napleton made it a fun experience!

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.