New and used 2025 Subaru Ascent SUVs for sale near Otto, NY

An overall very good experience at a very busy time for the dealership. We were lucky to be working with Stephanie, who was kind, competent, and fully dedicated to us. Thank you, Stephanie, for your time, advice, and responsiveness! You definitely influenced our decision to buy our new car at your dealership. Thank you also to Aras in Finance: knowledgeable, prompt, and supportive at the final stage of the purchase. Both he and Stephanie convinced us to become part of the Subaru family.

Beautiful vehicle. Plenty of power, excellent braking. Fit and finish is outstanding. More headroom that other SUV's we drove. Right size for us, plenty of room in a midsize+ vehicle. Love the 4-wheel drive. Highly recommend.

Took my forester for warranty , all went well and on a very good timely manner. The advisor Hector was polite . The only thing I was a little upset was whoever worked on my vehicle didn?t rinse the spilled antifreeze so when I drove it home it was smoking and smelled very strong . Other than that Customer service was great !

This is one of the best cars I have ever driven, and at 82, having driven for sixty four years, I have owned or leased one of almost everything. Subaru, in my opinion, is the best product there is. My dealership in Tucson is an award winning find, and now that this is my fourth Dubsru in thevv CB last six years, I can truly say I have found a great car.

Easy to make appointment, timely and courteous service

We bought this because of the great experience that we have had with a 2020 Forester Touring and expect this car to be solid reliable as well. BUT - I am on my second example of this vehicle, in Onyx Touring trim, because the first one delivered to me had a serious internal engine defect that was causing a plume of oil smoke occasionally at startup. Subaru finally decided after a month that they would replace the original vehicle. This defect is not typical, as far as I can tell. Aside from that, the acceleration is quite good, even though the throttle is very touchy at take off. By the way, you CAN get 20 mpg or so out of it if you are careful, but expect only about 18.5 miles to the gallon on average if you have a heavy foot, because spooling up the turbo makes it suck fuel like a dragster. The car has a quality feel to it and is comfortable and quiet. The digital rearview mirror is a plus if you carry a lot of cargo because it displays the rear camera image instead of a convention mirror. The front seats are very supportive and have a lumbar support with both vertical and depth adjustment. The rear captain seats are excellent. The Ascent couples the Driver Monitoring System with the Lane Centering System, which will cause disabling of lane centering if the Driver Monitor System fails to recognize a driver. This is the only real irritation that I have with the driver assist functions. To be frank, I have seen more features on other vehicles in this price class, like, specifically, power folding third row seats and power steering column adjustments, which aren't even available on an Ascent, but overlooked that in favor of the expected durability. Since we already own the 2020 Forester, we have become accustomed to the Subaru quirks, like a poor user interface for the infotainment system, which we bypass by using Apple Car Play, and the persistent seatbelt alarms that are somewhat akin to riding around with an overprotective mother, but there are ways around that. Be aware that the oil change interval for the 2.5 litre turbo engine is only 6000 miles and Subaru recommends synthetic motor oil as well, so maintenance costs will probably be higher than other vehicles.

My husband and I went to the Service Center for an oil change and tire rotation. We immediately were met by Service Adviser Chris Mondolfi. He treated us as if we had been longtime service customers - this was our first visit to the Matthews Import Center’s Service Center. He was polite and made our experience as pleasant as can be. We will definitely return based on our recent customer service received not only with service but with our recent purchase of a certified used Kia Sportage.

Great customer service. I absolutely love my WRX. I would definitely recommend Rob Fellman's to my friends and family

While traveling with our dog, we needed to replace a tire. Matthew Maxwell and the team were fantastic. Had the tire in stock and were able to get us in without an appointment. Accommodated us and our dog and had us back in the road in under two hours. Couldn?t be more grateful for the help!

Salesperson, Tina Kovalcik, was very easy to work with. Helped identify the vehicle I was looking for, let us test drive, worked with us to negotiate a fair price, added the options I was looking for, went through the operation of the vehicle, answered all my questions and helped me close the deal. Dealership is inviting, clean, well organized and did a good job installing the options that I requested.

Quit and pretty all inclusive service. Service rep knowledgeable ya ya ya ya ya ya

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

Abigail is helping me keep my 2012 Outback on the road by closely monitoring the oil and coolant consumption. Her patience and her help has been exceptionally outst anding during this time where we are trying to decide what to do about the engine.

Magnificent experience. All my expectations were met when purchasing my car. Mr. Alex Caballero's service was excellent.

This is second Subaru purchased from this dealership this dealership. Both times were stress free with professional sales. Service department is the reason I purchase Subaru's. Not only do you get a quality product, the service department and their staff are beyond compare.

Process was quick and efficient. Staff (sales rep, F&I, and second delivery) were knowledgeable and courteous. The buying experience was pleasurable and seamless.

Took my WRX in for the 12-month service. Facility is clean, Scott was very helpful and friendly. Service was excellent. I was worried when I saw how many cars were there to be serviced but everything was done very quickly. I highly recommend this dealership.

My experience was good and David kept me informed about working on my 2019 Subaru Forrester.

Everyone is very friendly and helpful. They had my car done in a very reasonable time. They are very thorough and I appreciate the free carwash.