New and used 2026 Subaru Ascent for sale near Elgin, IL

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Will Rivera was very friendly easy to talk to. Greeted us at door and made us feel comfortable in the test drive and while waiting for the paperwork.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Great pricing, friendly staff and I like how they are family owned. Love this place.

I have been going to the Autobarn Subaru in Countryside since I bought my first 2006 Outback. Great people,great service.If you want to keep your Subaru running like a fine watch come here. Josh,and Mussa and all the people there are first glass and know their business.I have bought 4 Subaru’s from them and my son Joe two. When you want your Subaru serviced right bring it here. Thomas A Filipiak Palos Hills Illinois 12 July 2022.

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around, so it was refreshing! Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should!

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

Excellent service from Joe Bednarek Knowledgeable-efficient and personable Always confident the right work will be done

Professional and courteous service from beginning to end. Thanks Grand Subaru! I will return and recommend.

As usual, my Subaru maintenance was perfect! I waited for the maintenance to be done and got my car back in the time they told me! No problems, I always feel assured my car is in perfect shape when I drive home with genuine Subaru parts and well trained mechanics doing the job!!!!! Thank You Subaru for best car ever!!!!