Used Subaru Ascent for sale near East Dundee, IL

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

After a lot of time and research we started our journey with a new Subaru Ascent. We then test drove 4 other vehicles and I didn't have the same feeling as I did in the Ascent. We originally were looking at a 2025; however, there was a beautiful new 2024 Subaru Ascent and that was the one! There is more room, I like the head space since we have some taller people in the family. We don't really use the third row, but it has come in handy and I am pleased with that. We keep it down a lot. As far as driving this vehicle, I am very comfortable and happy with this. You get a smooth ride with it and the engine has pick up when needed. This is my first keyless car; however, we had to have the remote start, we got spoiled. With that we needed to subscribe to Subaru and it was a small fee for 5 years, but there is a lot you can do on your phone. I like the screen and how well you can see while in reverse. I like the placement of the screen. I'm 5'2" and I can handle this vehicle and I am confident. Being short I liked that I can almost "kiss" the front and I am not tight and I can see clearly. My husband is taller and you have 2 presets for the driver's seat. One thing is that they offer a "refresher" type appointment and we went. It was one person who took us through our vehicle and the features and any questions that we had were answered. Had the questions been more important, I would have called his number ahead of time.

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

I recently traded in my 2022 Ascent for a similar 2023 model. The 2022 model had brakes issues/noises right from the beginning of ownership. Subaru gave me a great deal on the 2023 model. A number of improvement were found on the 2023 model. Obvious one is the exterior styling with new front grille, headlights and taillights. Interior improvements include updated Eyesight, quieter ride, better steering and brakes, larger multimedia screen including front and backup camera screens, driver profile system. A few other tweaks here and there, making the 2023 Ascent Touring a decent and very safe SUV. Not necessarily sporty or thrilling but perfect vehicle for commuting in town and long road trips.

Tyler and Mohammad good sales team they went above and beyond to help me thanks for good service I would recommendthem for buying new car

We test drove the Grand Hylander and the Kia and this was by far the best riding vehicle. We love the all-wheel drive and the comfort of the seats. Drives quiet and super smooth. We were also able to get the car for significantly less than the other two options.

Mario Nowik was very informative and on point while helping us navigate our purchase of a certified, pre-owned Subaru Outback. This vehicle was in pristine shape and felt like new. It was nice getting to know him and this dealership.

Great service, able to find a peculiar lingering issue , prompt update with the service status Thank you

First Subaru ever. Got the Ascent Touring onyx. Fully loaded. The handling is great. I love the all wheel drive. It is much zippier than my Toyota Highlander Hybrid. For the money, the safety equipment, and extras are worth it. I LOVE the auto vehicle hold! Never knew I needed it until I had it. I miss the mileage of my hybrid, but the amount I drive it is not too much of an overall ownership cost difference. The center counsel system is slow to react sometimes, and would like physical buttons. Otherwise I love the large screen. Happy that the shifter is actually a shifter not a button or knob. Love the rear view camera, and surround cameras for parking are good. App, is better than most, and facial recognition is great for seat, mirror adjustments and lifetime gas mileage!

Always dealing with the same advisor Haresh. He?s been taken care of my car since day one. My previous cars include names like Land Rover ((Range Rover), Lincoln(Town car), Cadillac, and few more on the higher end. None of the services match the one I receive at Lexus in Arlington Heights.

Great,fun SUV. Love to drive it on the road and off the road. Subaru is a great car to own and drive, this company stands behind their vehicles. This is the third Subaru I have own

Still shopping and may yet purchase from this dealer. They are an impressively large dealership. Yet, I felt welcomed and comfortable there.

We just traded our 2019 Ascent Touring, 52K miles (purchased used with 18K miles, and about 18 months old). We had no issues with the SUV. The turbo is just powerful enough to not worry about the power when needed. Interior held up very well to all the passengers, cargo, and 2 basset hounds as well. We're already sad and looking to get another one (we had downsized to Outback, but miss the big brute for many reasons, one of which is its interior space). I see some negative reviews here with brakes and other recall items, but somehow, we didn't experience either of those. Like I said, we're looking for another one, in hindsight we should've kept it. The only gripe I have is the poor tire choice by the Subaru, the original tires didn't last beyond 25k miles, replaced them with Continental tires and those should last the next owner for a while (originals were rated at 35k miles). Will update this post once we find a new one.

Very good service! We are happy to have bought a car from this dealer! I?d recommend them to anyone! The salesperson was very polite and she knew the vehicles!

I'm still driving the 2019 Ascent with 56k miles. Other than a few recalls handled quickly, no issues whatsoever. Dependable, quiet, performance, comfort. I just had a loaner of the 2023 Ascent Touring model and I was amazed at the improvements. While I am keeping and love my 2019, the 2023 has improved handling, quieter, the transmission is certainly smoother and a solid and comfortable ride. Perhaps it has to due with the Touring model. I am not certain. I find my Subaru dealer to be honest, supportive and with an educated staff. This Ascent is large, which I enjoy immensely and without any family. The fit and finish is outstanding and the dash is quality components. No cheap plastic knobs or low grade materials. I would encourage you to test drive one today.

Had an amazing experience here at Sherman dodge with Jesse W, he listened to our wants and needs and made sure we got a great deal! Definitely going to send my friends and family here as well.

This is my 4th Subaru and my 2nd Ascent. Overall it is a superb vehicle with minor issues in my view. The Driver Monitoring function is basically annoying. Either it disables itself or doesn’t alert at all (I’m always wearing sunglasses). The infotainment screen, at boot up, is agonizingly slow with some improvement after a couple of minutes. I assume that it is a processor issue. The front camera switch is in an awkward position (on the center console). It should be on the steering wheel or an icon on the screen. Acceleration is very good, brakes and steering as well. It is very quiet. Visibility is outstanding. All of the safety features are major pluses. Seats are very comfortable.

They called promptly and gave me information about the car but unfortunately this car wasn't eligible for a tax credit.

Fantastic vehicle that is loaded with features. The value of this SUV is tremendous. It is certainly a great vehicle that should be top of list.

Very pleasant environment, friendly staff, has kids area mini Theater, I think best Lexus dealership in chicago

Other than normal maintenance & a few recalls, my limited edition Ascent has worked flawlessly, been safe & fun to drive & I have no complaints. This is my third Subaru (Legacy-Forester-Ascent) & they've all been good cars, each progressively better. I definitely recommend this car.

From the sales assistant through to the purchasing team, everyone we dealt with was excellent. The staff demonstrated a strong knowledge of the vehicles and took the time to explain everything clearly and thoroughly, ensuring we fully understood all of our options before making any decisions. Nothing felt rushed, and every question we had was answered patiently and professionally. The entire experience was made easy and stress-free thanks to their friendly, approachable, and genuinely helpful manner throughout the whole process. We felt well supported from start to finish and would not hesitate to recommend them.

Practical. We love our 2020 Ascent Limited and we live in the south. We have a large family and this is great while the kids are small. Once more than three are teenagers, we'll definitely need a larger vehicle that provides more leg room if you're sitting on the back row. Love the convenience and ease of how the rear seats fold forward when I'm shopping and/or loading up from the back. The 10 year 100k mile warranty was reasonably priced at less than $2.5k. Haven't had to use it yet (knock on wood). Again, it's practical so the seats aren't as plush as premium vehicles but they're nice and comfortable. This pretty much describes the interior. The electronics are comparable to most vehicles. It has everything you need but nothing over the top. (Again, practical.) Greatly appreciate the cabin air filter and ease of changing it. I like smelling a fresh interior all the time. We're in the south where it's high in pollen, so the HEPA cabin filter is perfect. In my opinion the Ascent is a great mid-size SUV option that looks nice, is practical and has that Subaru reliability.

Mario and Rick were beyond helpful with my purchase. Mario was very knowledgeable and easy to work with throughout the entire process.

Beautiful vehicle. Plenty of power, excellent braking. Fit and finish is outstanding. More headroom that other SUV's we drove. Right size for us, plenty of room in a midsize+ vehicle. Love the 4-wheel drive. Highly recommend.

But a very nice Nissan Sentra from them I was looking around and found out that they have very good prices and the quality is good too so thank you Andrei for helping me out!

I really like the 2019 Subaru Ascent Limited. I only have a couple of problems. I get complaints from my teenage daughters that the third row seats are so uncomfortable. Not enough room they say. They love the room in my wife’s Honda Pilot more. Another thing that I could do without is the X-Term feature. I never use it and to use it you have to be going slow. I’m not taking my Ascent into the woods or driving in some desolate snowy terrain. Kind of seems useless for what a majority of drivers would really need, i.e. different driving modes instead (mud, snow, etc.)

Fernando Rodriguez was an amazing help in our search for a used car for my son. His follow up was great and went out of his way to get answers for all of our questions and concerns!! Thanks again Fernando!!!

Great sale. Thanks to Jim Baranski. Great knowledge on the car we purchase. Answered every question we had. Great atmosphere in the place.

This is one of the best cars I have ever driven, and at 82, having driven for sixty four years, I have owned or leased one of almost everything. Subaru, in my opinion, is the best product there is. My dealership in Tucson is an award winning find, and now that this is my fourth Dubsru in thevv CB last six years, I can truly say I have found a great car.

The service department is superb, especially Sardor Naymanboyev. He is second to none! Thank you, Sardor, for taking great cate of our service needs time and time again.