Used 2018 Subaru Crosstrek for sale near Demarest, NJ

Jeff Sharif was a pleasure to deal with. Sales process was very easy and Jeff assured I was in the vehicle of my choice.

Only gripe is no adjustable visors and side mirrors. I am short and the visors do not adjust in length. The side mirrors swing in and out but not up and down so there is interference for me. I have the seat adjusted to the max and use a cushion but still have a problem.

I went in to purchase a car when I got there John was a great help to me. He worked with me to help me find the vehicle and price I was looking for.

I love my car. Absolutely love it. When it snowed 14 in. I didn't miss one day of work. I get great gas mileage too.

Island Auto Group is the place for 🚗 Let me share my first car buying experience in New York. As someone with zero prior knowledge of how dealerships work, it was incredibly challenging and stressful at first. For over a month, I hunted for a reliable, low-mileage car with excellent safety features, low maintenance, and something within my budget. I ultimately decided between a Subaru Crosstrek or Mazda CX-5. I checked online sites like Cars.com, Carfax, and CarGurus, visited around 10 dealerships (both independent lots and franchises), made tons of phone calls, and even explored Carvana and CarMax. Too many places baited me with low online prices, only to pile on thousands in hidden fees once I showed up—things like mandatory down payments, wear-and-tear charges, inspection fees, and dealership add-ons. But from this experience, I learned a lot about how dealerships really work and gained some valuable knowledge: never fully trust the prices posted online without confirming the true out-the-door cost in person. After five frustrating in-person visits, I was ready to give up on traditional dealerships and just overpay at CarMax to avoid the headaches. That’s when I spotted a listing on Cars.com from Island Subaru. The vehicle photos clearly stated “No hidden fees, no extra fees – fully transparent OTD price.” Skeptical after so many bad experiences, I decided to try one last time and walked in without an appointment or even a phone call. Right away, I met sales representative Christopher Chavous (everyone calls him Chris). He was patient, professional, and didn’t bombard me with unnecessary questions or personal info. He showed me the Crosstrek I was interested in, sat with me for two detailed test drives, and explained all the features thoroughly. The standout moment? Chris gave me the true out-the-door price immediately—no games, no surprises, exactly matching the online listing with zero hidden fees. In an industry full of tricks, this level of honesty instantly built trust, which is everything when buying a car. After some fair negotiation, the manager approved a solid discount, and we sealed the deal that same day. Since it was Saturday and close to closing (they couldn’t finish the NY inspection), they went the extra mile and loaned me a brand-new Subaru Crosstrek to drive until Monday when my car was ready. Finance manager Yuri Miyakawa handled the paperwork smoothly, got me a great rate, and made everything straightforward. But Chris truly went above and beyond—he guided me through the entire purchase process and even helped set up my first car insurance. The initial quotes were sky-high for a new driver, but Chris personally called the insurance company, advocated on my behalf, and somehow got my rate reduced to half the original quote! That kind of dedication is rare. The whole team—the manager, Yuri, Chris, and the rest of the staff—was genuinely helpful and made me feel valued. I drove home in my Certified Pre-Owned Subaru Crosstrek Limited with just 9k miles, at the exact negotiated price, with all documents perfect, a full tank of gas, a fresh car wash, and three free oil changes for the first year. Island Subaru transformed a potentially nightmare first-time buying experience into something positive and memorable. Their transparency, honesty, and outstanding customer service set them apart. I’ll definitely recommend them to friends and family, and I’ll be back for my next car. Thank you, Island Subaru team—especially Chris for your incredible support throughout! 🚗💯

I had purchased a Subaru Forester previously..but, I like the Crosstrek more because it’s not as big. It meets my needs. Some in my family have changed from a Ford to a Subaru because they like my car!

Mr Chen take like brothers in I get my new Toyota RAV4 from there I appreciate

I bought this car because it is a good commuter for me and will be perfect for my daughter in 4 years. So far, I find it fun and easy to drive without any issues. For such a small car it has lots of space in the back for baseball gear and luggage. My family of 5 fits fine in there, even though my youngest is only 5 and uses a booster seat. Love the orange color!

I'd like to take time out to mention and thank a real customer service person, "KATHY." She always greeted me with a smile, and have a real professional customer service attitude, pleasant and kind. She demonstrates concern for customers. Thank you KATHY for all that do! You go above and beyond to assist with Mazda car matters. I want you to know that your knowledge and kindness is recognized and appreciated!!!

the car is very user friendly and all family members like driving it. it seems to be very fuel effincent. the tech is also easy to use

They are so good they sold the car before i could put a deposit. Would definitely work with them again!

Robert Caliri made it easy and comfortable to buy and sell my car along with John Dally the manager who are both gentlemen

i been coming to honda of nanuet for long time for over 20 yrs now i have brought views cars i have brought my daughter family friends to buy cars they all left happy i even had friend brought 5 cars in shot on deal with frank acosta one of the nicest sales men u can meat he goes way out of his way to make you leave happy with all the people i bring and sales to him he should been top manager by now with all the customer i brought him lol guys rich by now lol i would refer any one her if u dont have good credit as long as you have decent down payment and have little patiance let them do there magic they will get you approve for a loan just hang there youll go happy whether its pre-owned or new they will make it happen even on the trades if u have one go see frank acosta and his team he will make it happen i have brought over 100 people they all went home happy even was happy i didnt even have good credit and im on my 5th car getting to get a ridgeline soon in the next 2 weeks soon as i tray my mustang in

During these difficult times I was able to get a fair price on a new car.

I love my new Subaru Forester! It has everything I need for a car... Working w/ Kyle was a great experience. He answered my questions, was very polite, honest and very patient w/ me from start to finish, considering I have hearing disability, he used texts to make sure I got all the informations I need. Even after I bought the car, he texted to follow up if everything is ok and to reach out if I have questions.. I admire his diligence at work.. and I'm pretty sure he'll make a good Manager.. I'll recommend him to anyone who's looking for a Subaru car.. Thank you Kyle!! Thank you Liberty Subaru!

Miguel Ramos helps me with my bmw x3 . The service was great and the process easy and simple !!

Had several sales people contact me. Everything was good. They sold car before I was able to get to it. Was my fault.

Antonio was great abdul was ok too the have a great selection of cars and gave me top dollar for my trade will definitely recommend

I recently purchased a 2023 BMW X5 from Island Auto Group, and the experience was outstanding from start to finish. I’ve bought and leased several vehicles over the years, and this was easily one of the smoothest, most transparent car-buying processes I’ve had. From the moment I arrived, the team was professional, knowledgeable, and respectful of my time. There was no pressure, no games, and no hidden fees, which is something I really appreciated. They walked me through the details of the BMW X5, answered all my questions clearly, and made sure I understood every option before moving forward. The pricing was fair and competitive, and they were upfront about everything — trade-in value, financing, and next steps. The vehicle itself was in excellent condition, exactly as advertised, and the delivery process was seamless. What really stood out was the customer-first approach. It felt like they genuinely wanted to earn my business, not just close a deal. The entire process was efficient, professional, and stress-free. If you’re looking to buy a pre-owned luxury vehicle like a BMW X5, or honestly any car, I highly recommend Island Auto Group. They made what can be a complicated process feel easy and straightforward. I would absolutely buy from them again.

Miguel was very nice and polite to people at magic auto sales. He helps my mother with his car

Great experience with Zain, very grateful for my new car! No problems ever doing business here.

Lorrie was particularly helpful and friendly. She explained my charges clearly, and was very pleasant and polite. Word, word, word, word, word, word, word, word, word.