Used 2021 Subaru Crosstrek for sale near Cheektowaga, NY

I live 2 hours away from the dealership and Jay made everything incredibly painless and easy. There was no pressure, just assistance and help every step of the way!

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

Todd was the absolute “best”. Made everything so easy online. So happy with my purchase

very good on gas and the seats are very comfortable and luv the safety features and like how i can connect my iPhone and use the star link. also enjoy the heated seats are a plus

Bill Kuhn was professional and cordial in working with me to lease a new Hyundai Tucson. He answered every question and looked into best lease possibilities. Bill provided accurate and clear information enabling me to make my decisions rather quickly. His guidance was most appreciated.

Absolutely LOVE it!! Great Mileage, Looks Great... nice ride.... Best Car I've ever bought! My first Subaru and most likely the last car I will ever purchase!

Very laid back and helpful sales staff. They help me find a great used car at a fabulous price

I’ve owned my 2021 Subaru Crosstrek touring 2.0L 6 speed manual for just over 2 years now. It’s been a great vehicle. Very reliable. Could be a bit better on fuel but I’ve heard the CVT does get better fuel economy. I’d recommend this vehicle for sure. No regrets buying my Crosstrek.

I bought this car because I live in the mountains and needed a car with the most clearance for driving in snowy conditions. It's easy and comfortable to drive. I love the interactive cruise control and Eyesight. I love the styling and color. This is my first Subaru, and will never buy anything but a Subaru again. The service department at the dealership is awesome.

The staff and our salesman Ryan Klass was a pleasure to work with. This is our 3rd Subaru from West Herr and we would highly recommend both Subaru and West Herr

This is more a request than a review all in all I am very satisfied with the service and professionalism of the staff and desk personnel however I am still waiting for a reply to my inquiry about a labor charge on my recent visit on May 6, 2022 with my 2017 Forrester I had three items performed one rate for a change recommended by manufacture to front and transaxle fluid change recommended strongly by dealership number three a heat shield bolt was tightened know there was other work that was done as well I’m not sure if I was miss charged for work that was not supposed to be charged the total bill was $373.40 the Forrester was in from 7:38 AM to 10:20 AM all I am asking is what was the hourly rate for the service perform or the labor charge for each of the items performed I have sent a five page fax to the service manager and reply was not given I am still waiting for an explanation I have dealt with Northtown for many years and purchase holidays and Subarus as well as my son I’ve always been satisfied with their service and their personnel and their professionalism and I am just looking for a clarification for this labor charge I feel perhaps a mistake was made in accounting please clear this up for me and make me a continued happy customer thank you by the way the invoice on this service was 240029 date was May 6, 2022 customer number Ford 28348 hopefully you’ll be able to look into this and give me a satisfactory answer it’s really simple labor charge or hourly rate thank you once again

I had an outstanding experience working with Drew! From start to finish, his patience and professionalism made the entire process stress-free and enjoyable. He took the time to answer every question thoroughly, demonstrating an impressive depth of knowledge without ever being pushy. What stood out most was Drew’s attention to detail and genuine commitment to making sure everything was perfect. After the purchase, he even spent over an hour with me walking through all the car’s technology to make sure I felt completely comfortable and confident using every feature. That level of care is truly rare. If you’re looking for a car buying experience that’s honest, smooth, and pressure-free, I highly recommend working with Drew. He’s a true professional and an absolute

I picked up my 2025 Suburu Forester today at Northtown. My salesperson Amani Elbanna was absolutely outstanding! From ordering the vehicle to picking it up she exhibited professionalism with a caring and friendly attitude. If your looking for a new vehicle i would highly recommended to stop in and ask for Amani, you won't be sorry you did. I would also like to thank Manager Kyle Conover for his help with this transaction.

A+ Great dealership! This is how buying a car should be! Salesman Mark is a great guy!