Used 2024 Subaru Crosstrek for sale near Brighton, NY

We had such a wonderful experience working with Jennifer Flammia. From the moment we walked in, she went above and beyond to help us find the very best used car out there. She was incredibly accommodating, patient, and truly had our best interests in mind. Her delightful personality made the entire process fun, easy, and never overwhelming. It felt less like a stressful car-buying experience and more like working with a trusted friend. We couldn’t be happier with our purchase and would highly recommend her to anyone looking for a car!

This car is perfect for me. It reminds me a lot of my 2002 Forester which I liked very much, but with all the new technology and a lot more pep. It also rides a lot smoother. It just so happens to be one inch longer than my Forester. So, the visibility and spacing is exactly what I want. The variable cruise control and lane control virtually drive the car by itself. I no longer get stressed driving in rush hour traffic and I no longer get tired during long drives. The ground clearance and all wheel drive make it easier to drive in snow. It's the perfect car for anyone, not just an old guy like me.

Excellent experience! From the sales person to finance manager to the delivery technician and even the service staff. I absolutely love my 2024 Crosstrek and will be a Van Bortel Subaru customer for life!

Great car at a good price does everything I need and more for the price it can’t be beat. First time I have had a Subaru.

Mercy at West Herr was great to work with! She was so accommodating and brought in the few vehicles that I wanted to test drive. Once I test drove them, she worked with me and got me the exact deal I wanted in the car I wanted!! I was referred to West Herr and had a great experience! I hope to have the same experience with the service department!

I love this car! I had an outback previously, and knew i wanted another suburu. It's the perfect size for me! My kids are older, and I don't have to lug sports equipment and kids around anymore. The outback was great for that! It's not too small, and not too big. It's perfect!

I had a great experience. Alex was fantastic very kind and helpful. He got me an appointment very quickly and my car was completed earlier than expected! He was so thoughtful and wanted to make sure he answered any questions I had! A great experience from beginning to end! I would give a 10+

I’ve owned my 2024 Subaru Crosstrek Sport for a little over a month now and have been very happy with it. The engine provides enough pep and power to drive on highways without any issues, plenty of passing power when needed. I love the in vehicle telematics and technology features in this car as well. Apple CarPlay was a requirement in all of the vehicles I considered, and the Crosstrek really integrates this well. Interior is very comfortable and looks great, the exterior looks amazing. The added safety features that are Subaru standards are a definite plus: steering-assisted headlights, Eyesight and X-Mode all work wonderfully. Complaints? Only a couple. I do wish there was a little less plastic on the exterior cladding. I wish Subaru made the rear liftgate LED light standard equipment instead of an optional part you have to buy and install yourself (the part costs $50 and vastly improves storage area visibility at night). And while the boxer engine design is interesting, I can see it will really make DIY spark plug maintenance a real chore. Otherwise, it’s an excellent car.

They were able to get my truck in 5 days early and fixed same day

I’ve had my 2024 Crosstrek for 11 months and I love it. Smooth ride. No frills. Not flashy. Handles slippery road conditions like a champ. The control/infotainment panel is integrated into dash which is great. However those controls occasionally lag or reset themselves, which is annoying. Still can’t connect to Starlink. Would love it if rear seats could recline at all and would like more cargo space, but I knew what I was getting. I hope to drive it for 20 years.

I’d have to say the shopping experience was very good. No high pressure, sales consultant spent plenty of time going over the car with us, sales manager was fair with the negotiations. The pick up process was very good and the followup. I’ve bought from West Herr dealerships before and they’re a class act. They’re on the opposite end of the county from where I live, there are two other Subaru dealers closer but based on past experiences with West Herr it was worth the drive. Plus Subaru is an excellent car. Great crash test results, lots of safety features too.

The Crosstrek was our sixth Subaru purchased from VanBortel in Victor, NY. Need I say more?

VERY HAPPY WITH 2024 CROSSTREK , SHOULD OF BROUGHT IT ALONG TIME AGO. ALL STAFF VERY FRIENDLY . NO HARESSMENT

Third new Forester from Vince Bovenzi❤️❤️❤️ Easy, honest and great experience! We did it all on the phone. No negative surprises. A pleasure doing business at Van Bortle Subaru.

Was looking for Ascent but changed my mind and waiting for 2026 Outback. Will see then

I recently had the oil changed and NYS Inspection done. When I returned home I noticed that the glove compartment was open and I could not close it. I returned the following day, and Jake in the service department went out of his way to make sure I was satisfied with the adjustment to the glove compartment. Thank you Jake for helping me out and getting the problem fixed. VanBortel should commend you for your fantastic customer service. Renee Shapiro (2016 Outback)

Bobby, salesperson at Subaru Rochester was excellent. Very friendly, knowledgeable and kept promises. Car buying can be stressful- especially for first timer. I would highly recommend this dealership and especially Bobby!

The dealership didn’t have the base model in stock that I was interested in, but Steven went out of his way to accommodate a very reasonable deal on an upgraded package. Everything was very straightforward without any deceptive high pressure sales tactics.

Great interactions with all team members! Steven, Jules and Mon were very knowledgeable and informative. It was a pleasure to work with them all!