Used 2024 Subaru Crosstrek SUVs for sale near Baltimore Highlands, MD

You know, every so often you stumble into a place where the folks behind the counter remind you that work — real work — is about more than punching a clock. That’s exactly what I found at Heritage Subaru of Catonsville. Let me tell you about Ms. May. Twenty years in the Subaru family will teach you a lot of things: patience, persistence, the ins and outs of vehicles that last longer than most marriages. But what struck me wasn’t just her knowledge. It was her knack for making a customer feel like they’re not just buying—or in my case, leasing—a car. She made me feel like I was joining a family. That kind of approach doesn’t come from a sales manual. It comes from years of doing the job right, and doing it with heart. Then there’s General Manager Zil. If kindness and generosity had a showroom, he’d be the one greeting you at the door. His experience shows, but more importantly, so does his humanity. He’s the guy who makes you believe the whole process doesn’t have to feel like a wrestling match. And Parris? No nonsense. No hard sell. No pressure. Just straight talk. In a business where smoke and mirrors can sometimes be the norm, that sort of honesty is downright refreshing. Together, these three — along with the rest of the team at Heritage Subaru of Catonsville — managed to turn what is normally a painful rite of passage into something I never thought I’d say: a joyful experience. And now, thanks to them, I’m driving off in a 2025 Subaru Impreza, smiling all the way home. So here’s to the people who make hard work look easy, and to a dealership that proves integrity and good humor still have a place in business. Heritage Subaru of Catonsville — you’ve earned my respect, and my gratitude--not to mention every Subaru sale for as long as they'll let me have a drivers license!

This car is perfect for me. It reminds me a lot of my 2002 Forester which I liked very much, but with all the new technology and a lot more pep. It also rides a lot smoother. It just so happens to be one inch longer than my Forester. So, the visibility and spacing is exactly what I want. The variable cruise control and lane control virtually drive the car by itself. I no longer get stressed driving in rush hour traffic and I no longer get tired during long drives. The ground clearance and all wheel drive make it easier to drive in snow. It's the perfect car for anyone, not just an old guy like me.

Mo was super friendly and helpful she is the best thank you Mo for my car!

Great car at a good price does everything I need and more for the price it can’t be beat. First time I have had a Subaru.

I had an amazing experience at this dealership! Everything moved along effortlessly with zero stress. Aydan was very helpful—he made the process quick and easy. Thank you, Aydan!

I love this car! I had an outback previously, and knew i wanted another suburu. It's the perfect size for me! My kids are older, and I don't have to lug sports equipment and kids around anymore. The outback was great for that! It's not too small, and not too big. It's perfect!

Nice people to do business with - took care of the service my car needed. I would not hesitate to recommend them to others. It's a clean and well-kept facility.

I’ve owned my 2024 Subaru Crosstrek Sport for a little over a month now and have been very happy with it. The engine provides enough pep and power to drive on highways without any issues, plenty of passing power when needed. I love the in vehicle telematics and technology features in this car as well. Apple CarPlay was a requirement in all of the vehicles I considered, and the Crosstrek really integrates this well. Interior is very comfortable and looks great, the exterior looks amazing. The added safety features that are Subaru standards are a definite plus: steering-assisted headlights, Eyesight and X-Mode all work wonderfully. Complaints? Only a couple. I do wish there was a little less plastic on the exterior cladding. I wish Subaru made the rear liftgate LED light standard equipment instead of an optional part you have to buy and install yourself (the part costs $50 and vastly improves storage area visibility at night). And while the boxer engine design is interesting, I can see it will really make DIY spark plug maintenance a real chore. Otherwise, it’s an excellent car.

Outstanding service all around ! Immediate availability and quick completion of service! Satisfaction guaranteed! Thank you!

I’ve had my 2024 Crosstrek for 11 months and I love it. Smooth ride. No frills. Not flashy. Handles slippery road conditions like a champ. The control/infotainment panel is integrated into dash which is great. However those controls occasionally lag or reset themselves, which is annoying. Still can’t connect to Starlink. Would love it if rear seats could recline at all and would like more cargo space, but I knew what I was getting. I hope to drive it for 20 years.

Friendly on time service. Pleased with the work and employees. Will continue to service my car there. Zzzzzzzzz aaaaaa aaaaa aaa araaa aaaa 24 25

Great experience Caridson was very helpful and knowledgeable and all of the staff was very friendly, Thank you

Although Tyrone was young he was quite well trained and polite I would also recommend Nick... They were very accommodating in handling my down payment and overall I spent less time in the dealership that I have in previous car buying experiences

I always dread buying a new car because of the boring hours you mostly sit around. Not so with Catonsville Subaru. My sales woman , Taylor Slade, was new (I was her first sale) and she was awesome! Always willing to help in any way. I have a bad knee so I had her running here and there without any complaints. She offered actually. She was very nice and informative and what she didn’t know she asked questions and found out. They are all super nice and helpful. You cannot go wrong here!

I bought my new car from Luke at the Use Car Sales on Saturday morning, and it was the easiest thing ever! Of course, I will say I knew what I wanted and came in prepared w financing. 1. Luke is very pleasant to work with. He was pleasant to everyone he met, people detailing the car, coworkers, all the customers he met in person and on the phone. He was not pushy or had the "car salesman" attitude. 2. Financing w Lexus beat my bank's rate by over 2.5 %. In and out of fast! The total process took about max 4hrs, but that's buying a car. My experience was very nice, and I'd come back if they had what I wanted.

Very clean building with great sales people .The best part is everyone made me feel like family .I will always buy my cars here . If your looking to buy a car stop here and meet the sales people .

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

Second Hyundai sonata best car on the road. Both from Jones junction. Best 👍 Dealership in county. Jones for life. Third new car so far.

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

This is my second Outback purchased at FitzMall, last one in 2011. Turned in the older one with 135K and bought a beautiful 2019 with only 16K. Appreciate the "no hassle, no haggle" pricing and the "no pressure," service of Darrin and Scott. Manny, who handled financing was also terrific. Look forward to visiting the excellent service department in the future, especially my favorite Ismael. All in all, a great experience.

Guys are professional, honest, and transparent. I saw a jeep I loved and they went out of their way to make make sure everything was perfect. Darin is a complete pro- seek him out for a new or used car. Lastly their 4000 mile warranty and ten day return policy is excellent- great place to buy used car!

Fitzgerald Subaru consistently gives excellent customer service and is responsive to customer needs. This is the best service I have ever received.