New and used 2025 Subaru Crosstrek Limited for sale near Gurnee, IL

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

1st time in a Subaru so far so good only problem no sure how a long drive will go no arm rest that are comfortable on either door or center console looking into after market foam rest to make long trips comfortable!! Only had the car a month now but so far so good avg about 28 mpg !!

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

My previous car became a money pit with multiple repairs needed, all costing me thousands of dollars to do repairs. It was items that were not covered under my maintenance plan. I decided to trade it in for a new vehicle. It’s nice to drive a car that can almost drive itself on the road.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Traded in a 2008 Highlander for the Base trim Crosstrek mostly because of poor experiences with Toyota dealership service and sales departments after buying four cars from them. Now we wish we had bought a Subaru years ago. The Crosstrek turned out to be much more than we expected. Performance is adequate. Mileage is awesome. And safety features are the best.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Andy was just so nice and attentive to work with. Very professional; answered all my questions and really went the "extra" mile to provide exceptional customer service. Thank you to everyone!!

Wife had 3 Subaru's maintained at Ziegler since 2014. We also bought a used car for daughter in 2021. All good!! Service Writer Lauren Gaines is Exceptional! Wife's car blew out a rear wheel brake cylinder in 2023. We limped in & explained the problem to Lauren, she checked the puddle of brake fluid around the rear wheel & immediately put a hand written sign, NO BRAKES, on the dash before finishing the repair order. Adults can't be taught common sense or personal responsibility ...

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

Brought in Outback for a leaking tire. Dealership patched it for a reasonable price and added a 10% coupon.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

Nice and wonderful experience. Everyone is very friendly and helpful. I will definitely buy my next car from them.

Chase was great! He made sure everything was the way we wanted it! He didn’t pressure us at all! It was a very pleasant experience! If we ever have to purchase another car we would come back!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

I have bought my last few Subarus from this dealership even though it is further from my home than at least 3 other Subaru dealers. They always seem willing to make me a nice deal on a new car, and they go above and beyond making the the process fast and convenient. Further, the sales representative with whom I worked, Reid Stanley, was accommodating, calm, not pushy, helpful and informative. Really everything one would wish for in a sales associate.

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

Excellent help and service. The process was smooth and easy as well. Excited to stay in business with them.

Had to find car quickly. I asked for no nonsense pricing and was able to get a new Outback with 0.9 financing and was out within an hour or so. Great customer service.

They were prompt, polite, and very informative! They got me right away & I felt taken care of.