New and used 2025 Subaru Crosstrek Premium for sale near Gurnee, IL

Andy was just so nice and attentive to work with. Very professional; answered all my questions and really went the "extra" mile to provide exceptional customer service. Thank you to everyone!!

I bought the 2025 Crosstrek even though the gas mileage wasn't great and I am glad I did. While sticker said to expect 28-31 miles per gallon, I am getting 32-35 on the highway and definitely more than 28 in stop and go traffic. It is also a good car for older drivers like me. I didn't realize I was often outside my lane. The lane departure function has improved my driving. The Crosstrek also has a large screen for maps and apple car play, so I am not looking down to navigate. I highly recommend this car for older drivers who need the safety features and don't drive enough to make a hybrid worth the extra money.

Wife had 3 Subaru's maintained at Ziegler since 2014. We also bought a used car for daughter in 2021. All good!! Service Writer Lauren Gaines is Exceptional! Wife's car blew out a rear wheel brake cylinder in 2023. We limped in & explained the problem to Lauren, she checked the puddle of brake fluid around the rear wheel & immediately put a hand written sign, NO BRAKES, on the dash before finishing the repair order. Adults can't be taught common sense or personal responsibility ...

My first car from an auto manufacturer in Japan. I really like everything about it! It's brand new - so no problems. The only thing I wish was better is that the computer takes a very long time to boot up. It's not instant when you start the car. Sometimes I have to wait to turn on the AC and other features.

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

1st time in a Subaru so far so good only problem no sure how a long drive will go no arm rest that are comfortable on either door or center console looking into after market foam rest to make long trips comfortable!! Only had the car a month now but so far so good avg about 28 mpg !!

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

My previous car became a money pit with multiple repairs needed, all costing me thousands of dollars to do repairs. It was items that were not covered under my maintenance plan. I decided to trade it in for a new vehicle. It’s nice to drive a car that can almost drive itself on the road.

Chase was great! He made sure everything was the way we wanted it! He didn’t pressure us at all! It was a very pleasant experience! If we ever have to purchase another car we would come back!

Traded in a 2008 Highlander for the Base trim Crosstrek mostly because of poor experiences with Toyota dealership service and sales departments after buying four cars from them. Now we wish we had bought a Subaru years ago. The Crosstrek turned out to be much more than we expected. Performance is adequate. Mileage is awesome. And safety features are the best.

Will Rivera was very friendly easy to talk to. Greeted us at door and made us feel comfortable in the test drive and while waiting for the paperwork.

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Great pricing, friendly staff and I like how they are family owned. Love this place.

Amazing experience! Whole dealership was welcoming and sales person Luke Derango was amazing to work with, very friendly and made it easy to work with him!

I have bought my last few Subarus from this dealership even though it is further from my home than at least 3 other Subaru dealers. They always seem willing to make me a nice deal on a new car, and they go above and beyond making the the process fast and convenient. Further, the sales representative with whom I worked, Reid Stanley, was accommodating, calm, not pushy, helpful and informative. Really everything one would wish for in a sales associate.

My wife and I are very happy with the service we always receive from Napleton's Schaumburg Subaru. Today , we just had our car washed.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!