New and used 2026 Subaru Crosstrek Premium for sale near Gurnee, IL

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

10/10 if I could, everyone there was attentive and answered all our questions. In and out with a new car in 2 hours flat.

The service provider was punctual and detailed oriented. Explained in detail the WO performed. Also suggested what more needs to be done.

Great pricing, friendly staff and I like how they are family owned. Love this place.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Chase was great! He made sure everything was the way we wanted it! He didn’t pressure us at all! It was a very pleasant experience! If we ever have to purchase another car we would come back!

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!

Had to find car quickly. I asked for no nonsense pricing and was able to get a new Outback with 0.9 financing and was out within an hour or so. Great customer service.

Nice and wonderful experience. Everyone is very friendly and helpful. I will definitely buy my next car from them.

Rammey A. made the buying decision easy. He helped us through the process. Explained the difference between the Forester and the Outback. Excellent customer service. Highly recommend Rammey if you are looking to purchase a Subaru.

Great dealership!! Trustworthy, loyal and fair! I bought a clean, used, low mileage car. All my questions were addressed promptly and I never felt pressured. In fact, I received a call directly from the salesman and manager to ensure that I was completely satisfied with my purchase. A patient and kind team! Ask for Mike!

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Brought in Outback for a leaking tire. Dealership patched it for a reasonable price and added a 10% coupon.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

They were prompt, polite, and very informative! They got me right away & I felt taken care of.

I had a service appointment: car was taken in immediately & serviced quickly; good ongoing communication by text.

I have bought my last few Subarus from this dealership even though it is further from my home than at least 3 other Subaru dealers. They always seem willing to make me a nice deal on a new car, and they go above and beyond making the the process fast and convenient. Further, the sales representative with whom I worked, Reid Stanley, was accommodating, calm, not pushy, helpful and informative. Really everything one would wish for in a sales associate.