Used Subaru Crosstrek for sale near Harvard, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I love my crosstrek limited.I only have 2 complaints but it not really the car its my prefrence. I have always had cars that the doors locked automatically when you left it as long as you had the key.The cross trek doesnt have that and it drives me insane.I am forever forgetting to lock it by the door handle or key fob.My second complaint is it has heated everything except the steering wheel.I like that in the winter but other than that its a great car so far.I have only had it a month so Im not sure how it handles in the snow yet.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

I love my 2024 Subaru Crosstrek! It's great in all weather conditions, which is one of the main reasons I bought it. I live in the Buffalo area and I needed a good car for the snowy winters. It's roomy enough to hold plenty of luggage and even my dog's large crate but easy to maneuver and park. I love all the safety features and special features such as the large media display.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

I love this car. It’s comfortable and gets great gas mileage. I love the Android Auto app. The sound system is perfect. I was able to get the color I wanted.

We had a fledgling salesperson who was very nice but did not have much if any knowledge about Subaru vehicles. He never offered us to take a test drive nor did he share anything about features in the Outback. Luckily we already own a Forester so we had more working knowledge of Subaru vehicles than the salesperson. The salesperson?s support staff did keep us apprised of progress of the sale along the way.

I bought the 2025 Crosstrek even though the gas mileage wasn't great and I am glad I did. While sticker said to expect 28-31 miles per gallon, I am getting 32-35 on the highway and definitely more than 28 in stop and go traffic. It is also a good car for older drivers like me. I didn't realize I was often outside my lane. The lane departure function has improved my driving. The Crosstrek also has a large screen for maps and apple car play, so I am not looking down to navigate. I highly recommend this car for older drivers who need the safety features and don't drive enough to make a hybrid worth the extra money.

I was looking at a low mileage used KIA Sportage. I called in at night on a Tuesday and spoke to the internet manager Joe who was extremely helpful and answered my questions regarding the vehicle. He even was able to speak with me on his day off to confirm that the car was still there and assisted me in getting a one way rental car to get there. I may have been a pest because I was calling daily to make sure the vehicle didnt sell. Everyone in the internet department from Joe and the sales fella David were amazing and made the drive from Ohio well worth it. My granddaughter loves her new car. I would highly recommend the McGrath Honda Team no matter what state I am in.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

Sebastian was great. He was very nice and helped me get the car i wanted. No pressure at all. Drove out from McHenry and it was worth it.

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

Samantha was incredibly polite, knowledgeable, and efficient! She listened to my wants and desires and lead me right to the vehicle I was wanting. She did not try to oversell me which is extremely important to me. She earned my trust and business! I’m not sure I’ll ever buy a vehicle from somebody else ever again! I’d recommend her to anybody! Thank you for being awesome!

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

Pats speciality is personal service. His vehicles are of the highest quality. We have been extremely pleased with every car we have purchased from him

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

I received excellent service from Brock Correa and Dan during my recent visit to Janesville Kia service department.Very professional.I will return for any future service on my Kia Sorento.I highly recommend.

I bought a 6 speed manual transmission, very easy to handle and fun to drive. Roomy and comfortable inside. Nice looking hubcaps. Good storage when seats folded.

No haggling on trade value or vehicle price. Steered us toward best value and moved through the process quickly. All involved were invested in a positive outcome.

If you're looking for a compact SUV that feels like a safe bet without being boring, the 2024 Subaru Crosstrek Sport is worth a serious look, especially as a certified pre-owned. It’s the kind of car that quietly earns your trust, mile after mile. The Crosstrek Sport hits a sweet spot between comfort and practicality. The seats are genuinely comfortable, the cabin layout makes sense, and there’s enough space to haul groceries, camping gear, or a couple of friends without feeling cramped. It’s not flashy inside, but everything feels solid and built to last. Driving it feels reassuring. The 2.5-liter engine has enough power to handle daily errands and weekend road trips, and Subaru’s all-wheel drive system gives it a confident grip in rain, snow, or on gravel. It’s not going to win drag races, but it’s smooth, predictable, and easy to drive. Looks-wise, the Crosstrek Sport is understated but sharp. The sport trim adds just enough flair to stand out without trying too hard. It’s the kind of design that ages well. What really makes this model shine as a certified pre-owned is the peace of mind. You get a factory-backed warranty, a thorough inspection, and the comfort of knowing it’s been vetted by Subaru. Combine that with Subaru’s reputation for reliability and strong resale value, and you’ve got a vehicle that’s built for the long haul. I’d recommend the certified pre-owned Crosstrek Sport to anyone who wants a dependable, comfortable SUV that won’t surprise you, in the best way. It’s perfect for folks who value practicality, live in places with unpredictable weather, or just want a car that quietly gets the job done. It’s not trying to be a luxury car or a performance beast. It’s just a really good Subaru.

Have bought multiple vehicles over the years from this dealership. Will continue to do so. Quality used vehicles.

This car has all the safety and comfort issues I was looking for - plus good gas mileage. The styling and four wheel drive fits with my rugged home woodland environment.

First time getting a car under my name. Expectations were high, I believe standards were met. A little strict than others I have visited but overall happy with my purchase. Wendy did a good job

Recently purchased a new 2023 Subaru Crosstrek Premium with the 6spd. Probably one of the last 6spd made since they stopped taking orders for manuals 2 days after I ordered it. Really like the car, rides like an SUV but handles like a small car. would be nice if the seats had some adjustable lumbar support. Transmission is smooth and have been averaging right at 30mpg. Mainly bought it because I live out in the country now and need the AWD for the winters. Does not have tons a bells and whistles which is ok with me, less electronics to go bad as the years go on. Really great car would recommend.

I made an appointment for an oil change & my car was making a sound when braking. Carlos went above and beyond to have my car inspected & find out exactly what the problem was. I have never been disappointed. I know I?m in good hands with Carlos!

very good on gas and the seats are very comfortable and luv the safety features and like how i can connect my iPhone and use the star link. also enjoy the heated seats are a plus

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

My first car from an auto manufacturer in Japan. I really like everything about it! It's brand new - so no problems. The only thing I wish was better is that the computer takes a very long time to boot up. It's not instant when you start the car. Sometimes I have to wait to turn on the AC and other features.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

This car is perfect for me. It reminds me a lot of my 2002 Forester which I liked very much, but with all the new technology and a lot more pep. It also rides a lot smoother. It just so happens to be one inch longer than my Forester. So, the visibility and spacing is exactly what I want. The variable cruise control and lane control virtually drive the car by itself. I no longer get stressed driving in rush hour traffic and I no longer get tired during long drives. The ground clearance and all wheel drive make it easier to drive in snow. It's the perfect car for anyone, not just an old guy like me.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

1st time in a Subaru so far so good only problem no sure how a long drive will go no arm rest that are comfortable on either door or center console looking into after market foam rest to make long trips comfortable!! Only had the car a month now but so far so good avg about 28 mpg !!

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Great car at a good price does everything I need and more for the price it can’t be beat. First time I have had a Subaru.

After speaking with the General Manager, Jeff Mazer, it wasn't the dealership so much as it was the finance manager (who is no longer employed there). While this practice was done, it was NOT the dealership that employed the tactic. The dealership took measures to rectify the situation by terminating the employee and sending a check for the whole amount of the protection plan ($3,250) to my lien holder. It took some work and yes, I am still a bit butt hurt, but I will continue to be a customer here.

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

This was the best experience we have ever had purchasing a car! Every single salesperson and supporting staff were amazing. We especially appreciated salespeople who were not pushy! They are attentive and detailed in everything that they did. Ed spent an hour going over every single feature in my new car with us. We also received videos to review that help explain each feature. Highly recommend Brilliance for your next car! If we could give more than 5 stars we would! 10 STARS!