Used Subaru Crosstrek for sale near Harvard, IL

We had a fledgling salesperson who was very nice but did not have much if any knowledge about Subaru vehicles. He never offered us to take a test drive nor did he share anything about features in the Outback. Luckily we already own a Forester so we had more working knowledge of Subaru vehicles than the salesperson. The salesperson?s support staff did keep us apprised of progress of the sale along the way.

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Great car at a good price does everything I need and more for the price it can’t be beat. First time I have had a Subaru.

Thank you Napleton Cadillac Rockford for a pleasant car buying experience. I did most of my shopping around online and when I showed up to check out the car everything went smoothly. Any issues I had with the car were handled promptly by the customer friendly staff. Don't hesitate to shop here, these are good people.

I love this car! I had an outback previously, and knew i wanted another suburu. It's the perfect size for me! My kids are older, and I don't have to lug sports equipment and kids around anymore. The outback was great for that! It's not too small, and not too big. It's perfect!

Pats speciality is personal service. His vehicles are of the highest quality. We have been extremely pleased with every car we have purchased from him

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

Seamless transaction. George, Nicole and Calvin teamed really well to get me in out and happy with my transaction.

I have a 2022 Crosstrek Limited. I think it is overall a great commuter car with average 33MPG. However, I have two issues with this vehicle 1) Seat it took small & uncomfortable if you seat for a period of time and 2) Highway wind noise is pretty loud around 70 db at 65mph.

Traded a Jeep Sport for a Crosstrek Sport and couldn’t be happier. On the first road trip of almost two thousand miles averaged 38 mpg at between 70-75 mph during the first six hours of driving. Performance was smooth with no issues. Very good vehicle. My 3rd Subaru and had 4 new Wranglers. Will stick with Subarus. Better build quality

I received excellent service from Brock Correa and Dan during my recent visit to Janesville Kia service department.Very professional.I will return for any future service on my Kia Sorento.I highly recommend.

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

I made an appointment for an oil change & my car was making a sound when braking. Carlos went above and beyond to have my car inspected & find out exactly what the problem was. I have never been disappointed. I know I?m in good hands with Carlos!

very good on gas and the seats are very comfortable and luv the safety features and like how i can connect my iPhone and use the star link. also enjoy the heated seats are a plus

After speaking with the General Manager, Jeff Mazer, it wasn't the dealership so much as it was the finance manager (who is no longer employed there). While this practice was done, it was NOT the dealership that employed the tactic. The dealership took measures to rectify the situation by terminating the employee and sending a check for the whole amount of the protection plan ($3,250) to my lien holder. It took some work and yes, I am still a bit butt hurt, but I will continue to be a customer here.

This is my second Crosstrek and I love it. I live in the Northeast and it's the best car I've ever had for driving in snow and sleet. It also has great pickup for when I want to pass a car or for going uphills.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

I’ve owned my 2024 Subaru Crosstrek Sport for a little over a month now and have been very happy with it. The engine provides enough pep and power to drive on highways without any issues, plenty of passing power when needed. I love the in vehicle telematics and technology features in this car as well. Apple CarPlay was a requirement in all of the vehicles I considered, and the Crosstrek really integrates this well. Interior is very comfortable and looks great, the exterior looks amazing. The added safety features that are Subaru standards are a definite plus: steering-assisted headlights, Eyesight and X-Mode all work wonderfully. Complaints? Only a couple. I do wish there was a little less plastic on the exterior cladding. I wish Subaru made the rear liftgate LED light standard equipment instead of an optional part you have to buy and install yourself (the part costs $50 and vastly improves storage area visibility at night). And while the boxer engine design is interesting, I can see it will really make DIY spark plug maintenance a real chore. Otherwise, it’s an excellent car.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

My previous car became a money pit with multiple repairs needed, all costing me thousands of dollars to do repairs. It was items that were not covered under my maintenance plan. I decided to trade it in for a new vehicle. It’s nice to drive a car that can almost drive itself on the road.

Great service again. I have always had great service at Janesville Subaru. A little heavy handed on trying to get me into a new car.

I traded a 2018 Crosstrek for the 2022 with the 2.5 engine. I loved the 2018, but the 2.5 takes things to a new level. Being a small car, the extra HP is noticeable. The safety features, including blind spot detection, rear cross traffic alerts, all wheel drive, and front Eyesight, make me feel very confident in the car. It corners great and has a good turn radius. It's too early to tell about the 2022, but since I had no reliability issues with the 2018, I expect this one to perform just as well.

Chris does an outstanding job every time I visit. He is very accommodating and always aware of my needs and my time. Only place I service all my vehicles (3) and drive 30 minutes even though there are 2 Chevy dealers much closer.

I’ve had my 2024 Crosstrek for 11 months and I love it. Smooth ride. No frills. Not flashy. Handles slippery road conditions like a champ. The control/infotainment panel is integrated into dash which is great. However those controls occasionally lag or reset themselves, which is annoying. Still can’t connect to Starlink. Would love it if rear seats could recline at all and would like more cargo space, but I knew what I was getting. I hope to drive it for 20 years.

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

This is our first Subaru and we couldn’t be happier. Handles extremely well, gets about 30 mpg (average), and keeps me focused on the road. High feature car for the price. Technology galore! Fun to drive and has plenty of pep when you need it. We chose the “Sport” model for its look and inviting interior.

We were looking for a Toyota Highlander for many months and when we found one at Janesville Subaru, we were very excited. However, after reading some of the reviews we were hesitant. Happily, all of our reservations disappeared after speaking with Jeff, the GM and working with Michael the sales person. They alleviated all of our fears and were wonderful to work with. Excitedly, we drove home with a beautiful 2019 Toyota Highlander.

Traded in a 2008 Highlander for the Base trim Crosstrek mostly because of poor experiences with Toyota dealership service and sales departments after buying four cars from them. Now we wish we had bought a Subaru years ago. The Crosstrek turned out to be much more than we expected. Performance is adequate. Mileage is awesome. And safety features are the best.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

Buying my Camaro from Castle Chevrolet in McHenry was an outstanding experience from start to finish. I worked with Eric Loredo, who set the tone by doing a full virtual walk around and video of the car before I arrived, answering all my questions in real time. When my wife and I landed at ORD, the car was spotless and ready to go. Finance Manager Mike Lazzara had all documents sent ahead so I could DocuSign, making the delivery quick and smooth. Sales Manager Matt Knudson, GSM Jerry Spanier, and Andrew Sytsma (who wasn’t my salesman but still took time to chat and share product knowledge) all played a part in making this one of the easiest purchases I’ve ever had. The team knew my previous car was totaled in a tornado, and they went above and beyond to make this out-of-state transaction simple and stress-free. Eric and the entire Castle team reminded me that buying a car doesn’t have to be a battle. I would absolutely buy from them again.

I had a dinosaur car and finally traded in for the 2025 subaru crosstrek limited. Kinda expensive but, I feel safer driving it and the desert weather is harsh where I’m at so this car is very reliable. (4WD)

Since 2014 I have purchased three new cars at Janesville Subaru (a Legacy, Forester Premium and recently a Forester Limited). Allow me to share my experiences. The salesperson I deal with is Deana Watry. Deana sold me my first car from this dealership – but it was not my first Subaru which was purchased back in the 1980’s! I was impressed with Deana from the start. She was able to answer questions and get me into a vehicle my wife and I were seeking. If Deana did not know an answer she would find it. Over the years of brining cars in for servicing Deana maintained contact and ensured things were continuing to go well. As a buyer in his late 60’s I have dealt with a variety of salespeople in other dealerships selling other makes and models. Most in sales are simply out for themselves and will tell you whatever they like to get a sale – buyer regret usually followed. Deana is personally interested in helping us get what we wanted within our budget. She understands that customer satisfaction is about integrity, being honest, follow-up and continuing to build trust. Yes, I will continue to buy from Deana – I hope you do as well. Now for the dealership. After purchasing a 2015 Legacy the driver’s seat could not be moved forward or back. A Rockford Subaru dealership wanted $2,000.00 to replace the seat. Subaru of America had me reach out to Janesville Subaru to have them evaluate the seat. Within 10 minutes the problem had been fixed. A quarter had fallen into the seat track and stopped the seat from moving. There was no charge. I gave the bent quarter to the service manager with my thanks! I’ve only had service done there since. Buying tires - they are competitive with the large retailers. This means free rotation with oil change and free car wash. Travel is part of my job. Having a dependable car is essential. The dealership is good at keeping me updated about regular maintenance. In the service department, Jonathan and others work to schedule according to your time frame. It has been common for me to get in on short notice. I like the dealership and believe you will as well. Be sure to ask for Deana if you want to buy.

Absolutely LOVE it!! Great Mileage, Looks Great... nice ride.... Best Car I've ever bought! My first Subaru and most likely the last car I will ever purchase!