Used 2020 Subaru Forester SUVs for sale near Silver Spring, MD

I scheduled an oil change, same day by phone and was told it would take 90 minutes to 2 hours. I was courteously greeted by Ashlyn, my service rep (who seemed to know a lot from a discussion she had with one of the service persons) and found a comfortable area in the waiting room. After an hour I was sent a link to a video inspection where they said the engine air filter was still clean enough to not need replacement and when they lifted the car, all was in order underneath. This reminded me to ask for a tire rotation, which they did. The car was ready in 90 minutes from when I got in.

This car is so comfortable! The driver sits up high, with great sight lines in all directions. The seats are comfortable. The features are very intuitive. My car has automatic door locks so when I walk up to the car with my key fob, put my hand on the door handle the doors unlock. It has automatic headlight dimmer which works great. It has plenty of power for freeway acceleration. All wheel drives makes it great in snow. I’m very happy with this car.

The associate was very professional, polite, knowledgeable and timely. He provided an excellent customer service!

The Forester is the first SUV I ever owned. It has had a few issues, but the dealership, Kenny Ross in Irwin Pa, has always been top notch in customer service. First issue was the orignal tires went bald after only 10,000 miles. I called Kenny Ross and they said they would contact corporate. Got 4 new tires at no charge. Next issue I did not even know I had. Took it in for an oil change and they tell me I need a new CVT. Didn't know I had a problem. No charge again. Last issue was a radio that kept giving an error message and would not work. Took four visits to isolate the problem, but now have a new radio that brings in more stations. Again for free. Highly recommend the bumper to bumper warranty. Money well spent.

They were very helpful and very professional the dealership was very clean and the dealership inventory was updated I would buy my car from the dealership if I could

I have a 2020 Forester with 19000 miles. I love it, especially as a tall and aging man. It it easy to drive, easy to get in and get out. Miles per gallon is great, typically well over 30 mpg in day to day city driving. I have noticed a number of complaints about batteries. I think in 2019-2020 they had a bad supplier of batteries. My experience was total battery failure at about 10000 miles. I had to purchase a replacement from AAA. Such stories were common during that period. I was irritated but received reimbursement even though it is not typical for a dealer/car company to do so. Smart dealers want to keep your business. The only other expenses were created by potholes knocking the car out of allignment and nails in parking lots puncturing the same tire twice! Sweep your xxxx parking lots retailers and restaurants.

Víctor was very professional and we were able to make an appointment the next day.

This is my first Subaru and I’m so impressed! Just a great drive! I love the safety and convenience features…but I also just love to drive again!!!

I brought my car in for an oil change and tire rotation in January 2026, and I was greeted by Jennifer Kellermann, who was courteous and professional. Jen explained the next car service that is needed in about 5 months. Thank you, Jen for an outstanding job!

My 2020 Forester does everything I ask it to, very effective and efficiently. I've owned over 100 vehicles in my life time and this one is with my top favorites. Good value, safe, economical, reliable, dependable, and over all quality is top notch. I am very pleased with this decision.

THANK YOU SKIP AFTER I TEST DROVE MY SHELBY I WAS OUT OF THE FINANCE OFFICE WITHIN 20MIN THIS DEALERSHIP HAS THERE ACT TOGETHER I WOULD HIRE SKIP TO WORK FOR ME

Was a quick and easy experience. No hidden fees, no hassle, and was up front from the beginning. I got a good deal without spending hours to get it. Will do buisness there again.

If there's anyone to recommend It'll be Chris Evans. He's amazing, patient and helpful 10/10 customer service. My experience was overall stress free. I Love my new car, thanks again Chris!!!

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

New dealership looks great. They needed a bigger space. Did not really take to the person that assisted me. She was indifferent and was kind of a fast talker and a mumbler. Very dry personality. Love the new look and do enjoy a few of the people that work there but this experience was meh!!!

Atmosphere was pleasant and all of the personnel was kind and professional. Especially my salesman Earl Jones He made the whole process so easy. The other salesmen were very kind also. Koons is the way to go when buying a vehicle.

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Guys are professional, honest, and transparent. I saw a jeep I loved and they went out of their way to make make sure everything was perfect. Darin is a complete pro- seek him out for a new or used car. Lastly their 4000 mile warranty and ten day return policy is excellent- great place to buy used car!

The website was accurate and the employees were helpful. I found exactly what I was looking for.

Gabe was excellent! Knowledgeable, professional, helpful and never pushy. Would certainly recommend doing business with him and this place!

Because of a home situation, I had to bring my dog with me that day and the dog was welcomed. Made a difference.

Vitaliy Khlebnikov Herb Gordon Subaru Service Advisor is a pleasure to work with. I have always had my vehicle serviced at the dealership and they have always provided excellent customer service.

Andrew Ajufo was a great salesman! I would highly recommend. He cares about his clients

Fitzgerald Subaru consistently gives excellent customer service and is responsive to customer needs. This is the best service I have ever received.