New and used 2026 Subaru Impreza for sale near Montebello, CA

Sandy Perez at Sierra Subaru of Monrovia went above and beyond to provide great customer service during my recent repair situation. She was kind and communicative. Sandy was very professional and did a great job helping me.

Honestly, my experience was 6/5 stars. I went on Sunday to test drive the Crosstrek…Estelle Feng was more than happy to show me the vehicle, answer any questions, and didn’t pressure me at all to buy that day. I knew I’d be coming back because of her. I even considered going to a different dealership, but I just wanted to work with Estelle. Yesterday (Wednesday), Estelle met me on my timeline (she’s really the best) to test drive the specific trim I wanted, and I didn’t think I’d be able to make any deals that day, due to some paperwork I was waiting on. This is where Jeff Jones comes in. Honestly, I don’t know how Jeff did it, but he gave me exactly what I wanted. He worked hard to make sure to meet all my demands (and there were many). He somehow was able to get me into my dream car that day. Jeff is easy to talk, has a great sense of humor and really loves his job. Oh and he has the patience of a saint but I’ll get to the later. Marco Saines handled the boring stuff (paperwork)…again, super easy to talk to, honest, and just a good guy. He made it as painless as possible. He’s also quick to get back to you if you have questions. Back to Jeff…reading the contract today, I got confused by the numbers I was looking at. Admittedly, I am sick with a cold, and not thinking as sharply as normal. I called up and Jeff and ran him through the wringer. He very patiently explained to me what I was misunderstanding…several times (I’m sorry Jeff!!!). I realized my error and am immediately writing this review! :) Honestly, these three are a dream team. At no point did I feel pressured to buy that day, they just let me know I could if I wanted to. I hate being pressured, I’m highly anxious and am going through a difficult chapter in my life. I felt so comfortable as a woman going alone to this dealership and getting a car. I can honestly say this is one of the best customer experiences I’ve ever had, and that’s saying a lot, especially for a car dealership. You won’t regret buying a car here. Just ask for Estelle, Jeff, and Marco

I prefer to go to Ocean Subaru for my car repairs as I have experienced great customer service and efficient up to date follow ups.

Great , all around nice people trying to make my experience the most satisfying as possible

Very good! The attitude was very good my car was very happy I’m so glad to take it at SUBARU of MONROVIA

The people who worked at the desk were very kind and polite. They took the time to explain everything that was done. But whoever worked on my car did not reset the alert that says my car needs service. So every time I start my Subaru it states i need immediate service. I have also been waiting on a sensor part for my Forrester since December 2022. I have not heard anything yet and have reminded them about the part twice already.

Had an overall great experience at Subaru Santa Monica. They were easy to work with and made the buying process straightforward with no major complications. The staff were friendly and helpful, and able to accommodate our needs to get the purchase complete. The location was nice and enjoyable to be at!

WOW.. Kennedy and Jordan are stand up guys!! Santa Monica Subaru went above and beyond taking such good care of us! We love r Subaru Legacy! Do not hesitate to buy from these guys. It starts from the top. Joey and the rest are amazing. Thank you so much!

Highest quality.. EXCELENTE. The customer service is next to none..I'll keep driving from the San Fernando to Santa Monica because of the customer Service.

My 2024 Subaru was in for it's first checkup. As always, the process for efficient and pleasant. The employees are nice and informative. They keep in touch during the waiting period for the car to be done. Over the years of service there I am never disappointed and always feel good and safe in my car as I leave. Diane Baer

All the people at Sierra Suburu of Monrovia were capable, responsive and informed when I went there to purchase a car. I was especially impressed with Jeffrey Stevens who introduced options I hadn't considered, and his not manipulating or crowding me to make a choice. Quite a fine crew there.

Excellent, friendly, professional service. Had the inventory we were interested in. Curtis Staley was our sales rep and answered all our questions and followed up to be sure everything was to our satisfaction. We have been very happy—and are long-term/repeat customers of this dealership for over 20 years.

Great customer service! Jose Cruz was a pleasure to work with. He answered all my questions while never putting any pressure on me during my time at the dealership.