Used Subaru Legacy for sale near Gaines, NY

I just wanted to take a moment to tell you about Brian. In years past when I used to buy all my vehicles else where. It seemed like the rapport, service, and vip treatment ceased once I signed the deal. The salesman & sales manger didn't know me once I drove off the lot! But with Allan and particularly Brian it is a totally different experience! Recently my wife was rear -ended in her brand new Forte GT LINE. Even though you don't have a body shop , when I called Brian he was happy to speak to me. He was concerned for my wife's safety and well-being. Brian and Allan were both very helpful in assisting us in getting our new parts on our GT Line re-coated with Zurich. They handled they insurance company and Brian set up my appointment at Matthews. Brian took what was an annoyance as well as a cumbersome situation and made it pleasant for us! We will be loyal customers as long as Brian and Allan are around to provide the above and beyond customer service approach! thank you Brian, and Allan!

I decided it was time for a new car and since I've had very positive experiences with West Herr I decided to shop there. I did check out their website before showing up on a Saturday morning without making an appointment. I was greeted within 20 seconds of walking through the door. I asked about the cars I saw listed on the website and was test driving one within another 15 minutes. The salesman Steve had mu car appraisal done while I was test driving and had a very good offer waiting for my review. I accepted and picked the car up at 3:30 pm. Such an easy and painless process.

Picked my truck up today did take some time to get everything arranged but well worth it I did request that i wanted a new set of tires before I picked it up and that was not a problem. love my truck will write a follow up review after a little bit.

Purchased new in March 2018 Legacy Limited 2.5. Used as main commuting car until late 2023-now has 89000 miles. Commute 84 miles roundtrip at 80-85 mph, very steady and secure and 29-30mpg. Excellent in heavy rain (never driven in snow) we get in Houston. Will keep 4 more years but Subaru discontinued the Legacy so likely another brand if I want a sedan.

From the friendly welcome to the hand shake at the end Andrea is a stellar sales woman. This was my 2nd Subaru from her and the process was still stress free and easy. She has taken one of my most hated tasks to almost enjoyable. I appreciate her attention to detail and putting me in great hands with Jules to go over the features before I left. I've never felt more comfortable in a decision. Thanks again!

I was planning to buy a luxury brand and test drove the BMW 3 series, the Audi A4, and the Lexus ES300. I then, due to reviews on Consumer Reports, tested the Subaru Legacy in it's top form, the Touring XT with a 260 HP engine, and I was blown away. Almost as quick as the BMW but rode smoother and quieter. Not as smooth and quiet as the Lexus, but more fun to drive. The Audi seemed cramped and the dealer was a disappointment. The Legacy interior was the most attractive in my opinion, has 4 wheel drive, a great sound system, and ended up being my favorite of the 4 cars, regardless of price. When you consider how competitive (or better) the Legacy is compared to the other 3 cars, and that I saved $13,000 on the price, it was a no brainer. It's really sad the Legacy is being discontinue, but all my comments also apply to the Outback Touring XT. The Legacy is a great car at a bargain price.

I am very pleased with the service I received. Eric was patient while I anxiously decided which vehicle to get. He answered any questions I had regarding the process and vehicles. He walked me through the entire process seamlessly. Any minor issues were quickly resolved. Customer service was top tier!! If you have anxiety when it comes to cars, this may be the place for you! Eric and Andrew made this process…which I didn’t look for to at all AMAZING!!!!!!!

This car drives very well especially in wintery conditions. The car also has blue tooth which can connect a phone or mp3 player for playing music.

Nick and everyone in the service dept are great to work with.My issues were explained .

My third Subaru and like the others is attractive and roomy enough to fit 5. I've hauled 8ft boards inside with the doors/trunk closed (only an Outback would hold more). The (now sadly discontinued) 6-cyl engine has about 51000 miles now and is smooth and sounds better than a four. Fuel economy is decent and, on regular gas, averages in the low 20s. It has all the 'nannies' which make driving safer for me. I just love looking at my car which is important to me. This one's a keeper!

Bought the Legacy Touring XT model. Previously owned Lexus and Infinitis, and this is a good or better than those cars. Smooth handling and responsive engine/ride. Dashboard is easier to use than expected. Nice connection to Airplay. Speakers are great. Safety systems are very good. Leather is luxurious. I would never have selected this car if I didn't already own a Forrester, which is also well built. I feel like I bought a luxury car for a 15K discount if not more