Used 2020 Subaru Outback for sale near Coto de Caza, CA

Awesome service!!! World class attention and professionalism. I felt at home. The approval process was flawless!!!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Josh and Justin sold me a great Maserati. Customer service was great overall definitely recommend

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Hello fellow used car buyers! I just purchased a vehicle from Audi Fletcher Jones! Everyone did a great job with Keeping me up to date and with follow up too. Any and all questions were answered fast, and with knowledgeable sales representatives. Hoping delivery goes just the same. Thanks Katia for all your help.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Dealership a little slow on responding to a meeting although the personnel were very personable when we met. I just wish they had pointed out that the car did not have adaptive cruise control or heads up display which evidently came with the upgraded version.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

No pressure to purchase. The vehicle appears to be in great condition. Sales person very knowledgeable

Much Better Than Expected! Worth the Drive. Purchased a 2014 Toyota Sienna I drove several hours to this dealership to check out a specific 2014 Toyota Sienna—and I’m really glad I did. My salesperson, Chris, was outstanding from start to finish. He was extremely responsive, easy to work with, and genuinely honest. He answered all of my questions quickly and clearly, and was very personable without being pushy. The car was exactly as described, and the buying process was smooth. A day after I brought the Sienna home, the check engine light came on. I was obviously concerned since the sale was already finalized, but Chris immediately told me to bring it back in. The dealership diagnosed it as a faulty sensor and replaced it on the spot with OEM parts at no cost. That kind of post-sale support is rare, and really impressed me—they stood by their product 100%. One thing to note: there are dealership fees totaling about $1,400, which in my case were not negotiable, HOWEVER, the fees do include services like LoJack protection and a paint/interior protectant, so there’s actual value provided—not just markup. Also, if you look at the bottom of the ad, the dealership does mention that they are included. Overall, I’m very satisfied with my experience. The car is running great, the team was professional, and Chris went above and beyond. My experience was much more positive than the online reviews led me to expect. If you're considering buying from this dealership, I highly recommend reaching out to Chris!

Was ok but car sold 1 day before I was scheduled to go in and purchase

I had my car repaired last May 20th and was given an excellent service. Big thanks to IVAN, my service advisor, who is very polite, approachable and got my confidence dealing with the repair service. IVAN, a true asset to the company. GOD bless you!