Used 2020 Subaru Outback for sale near Hanover Park, IL

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Air was low in tires; couldn't find a functional air pump at any service station. Pulled my Elantra into Wilkins and the service advisor was happy to take care of it without an appointment. Thanks to her and Wilkins for the great service!

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I purchased a Subaru Crosstrek from Evergreen Park Subaru in Chicago, and I couldn’t be happier with the experience. I drove over 400 miles to buy from them — not just because they offered one of the best prices in the entire country, but because of the honest, direct, and courteous communication I received from Justin and his manager, Mike. From start to finish, the process was smooth and transparent. There were no hidden fees, no surprise charges, and no pressure — just straightforward, respectful service. Justin was efficient, knowledgeable, and truly a pleasure to work with. Mike was equally professional and accommodating. Car buying is rarely enjoyable, but this was a refreshingly positive experience. I highly recommend Evergreen Park Subaru — especially Justin and Mike — to anyone in the market for a new Subaru.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

I recently upgraded to a Genesis GV70 and it was an amazing experience. The sales team was patient, kind, and great to work with. I left with exactly what I wanted.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Had an opportunity to buy a car for my son and we stopped in to Oswego Motors. They were very helpful in know our price range and what we were looking for. We were not able to find on site they went out and found a vehicle that was perfect for our son. Safe, affordable and good size. The staff communicated well and helped us along this journey.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

We bought our 2021 Tesla Y from Adam. If there is a way to put you in your dream car he will find it. Awesome guy to work with. Thanks again Adam!

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

They are very helpful and they tell you what is wrong with your car and fix it

Great. No pressure. Found a car for my budget. Picked out car for a lease on Thursday, papers ready to sign and car ready Saturday. Friendly. Very nice experience.

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

My husband went into the dealership this afternoon and worked with a member of the sales team named Victor. He was able to work with our credit and our trade in to get us into a reliable vehicle that we could afford. He was thorough and efficient and we were well taken care of. We appreciate his help and couldn't be happier with the experience.

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

This was the best experience we have ever had purchasing a car! Every single salesperson and supporting staff were amazing. We especially appreciated salespeople who were not pushy! They are attentive and detailed in everything that they did. Ed spent an hour going over every single feature in my new car with us. We also received videos to review that help explain each feature. Highly recommend Brilliance for your next car! If we could give more than 5 stars we would! 10 STARS!

Nothing but the best. The buying experience was never hurried and the salesman took his time with us. Whenever I need the car serviced making an appointment is very easy and the service techs are great. While you?re waiting their waiting room has a huge coffee station with many varieties, a popcorn machine, snacks and a nice area to watch tv. The Hawk Subaru experience has been great from the start. No pressure and top professional service.

Another quality visit with the Service Department at Hawk Subaru. Always great communication and wonderful customer service. I highly recommend Hawk Subaru in Plainfield for all your car needs.

I purchased a 96 Caprice from this dealer.....buying experience was top notch. They answered all of my many questions about the car, negotiated price with me and had the car delivered in record time. The vehicle arrived in an enclosed trailer, was clean and ran perfectly. There were no issues with the car that I found. Normal wear and tear for a 21 year old car but very clean and taken care of. All systems worked as advertised. Top notch vehicle and dealership

Great communication and location! Everyone was well knowleged and made me feel welcomed.

Extremely professional and sleek process working with this dealership. You can tell they carefully pick employees that represent and uphold knowledge and professionalism. Was a very non stressful process and will definitely buy my next car here.