Used 2020 Subaru Outback for sale near Herndon, VA

Had a very positive experience. They have very knowledgeable and professional staff who makes the car buying an easy and effortless process.

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Everyone was very easy to work and accommodating on a Sunday. They are over 90 mins away from me but, the trip was worth it.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

I visited Action Automotive last weekend to check out a 2019 Lincoln MKZ. The experience was, hands down the best experience I’ve ever had at a dealership in 30 years of buying cars. Communication was great, both before the visit and after the purchase. My daughter knew exactly what she wanted, but there was a selection of other luxury cars that all appeared to be in the same great condition as the one we bought. Even better, we able to do the test drive and complete the purchase in about 2 hours, which was definitely a record for me! I would not only recommend Action to anyone, but the next time I’m looking for a car for myself, I’ll definitely be checking them out again.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Arman We bought 2023 Volvo overall very smooth and good process. Arman was very helpful during process.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

After a disappointing and costly experience with my previous 2025 Toyota Corolla Cross and a local dealer/Toyota Corporate (due to manufacturer defect), I was looking for a fresh start with another car maker. My journey with Safford Brown Subaru in Manassas started with some frustration—I drove an hour from DC for a vehicle I was told was available, only to find it wasn't there when I arrived. However, the way the team handled that initial setback is exactly why they deserve five stars. Instead of the typical "bait-and-switch" feeling, Habby (Sales) and Kayla (Manager) were incredibly professional and transparent. They worked hard to make things right, ensuring the rest of the process was smooth, low-pressure, and respectful of my time. The team truly listened to my needs and worked with impressive efficiency to locate a vehicle with my color and options preferences. They also prioritized my vehicle for a service fix to address a recent safety recall. I also appreciated their transparency regarding their 1.5% credit card fee; being able to put the entire car purchase on my AmEx for the rewards was a huge plus, and they were upfront about the cost from the start. Since I am coming from a difficult mechanical situation with my previous new car, I will be keeping a close eye on how this new hybrid in the Crosstrek line performs. I will provide an update to this review in 3-6 months to share how the vehicle is holding up. For now, if you want a team that values professionalism and honest pricing, ask for Habby and Kayla!

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Very friendly crew, no pressure, kept in good communication when I was at home. Gave me several options.

great experience, got my nissan murano...financing was easy, they got me in and out with my new ride. thank you Kargar Motors team. will be back to get another car for mu son

I had an outstanding experience at this dealership and can't recommend them enough! From start to finish, the entire process was seamless and stress-free. I started by emailing with Alex 'Mongo' at the beginning of November about a car I was interested in. When that one sold, he quickly recommended another hybrid that fit my budget perfectly. Mongo was responsive and helpful throughout our email exchanges. When my boyfriend and I came in for a test drive, we worked with Mongo (Alex) and Chas, and they were incredible. What impressed me most was how upfront and transparent they were about pricing and fees. They let me see the price sheet and even take pictures of it. When I asked to put the car on hold to think about it, there was zero pressure - they were completely understanding when we left to look at other options. Mongo was extremely responsive over text, answering all my questions without being pushy at all. He was kind, level-headed, and genuinely easy to talk to. When we returned the next day ready to purchase, Chas got everything ready for us and made the paperwork process incredibly smooth. He even recommended a great place for tints! Mohammed in finance was fantastic as well. He worked with us to arrange monthly payments within our budget and was very transparent about all fees and add-ons. He showed us the breakdown of everything step by step. Even though we didn't go with the VIP package, he included an unlimited tire warranty without increasing our monthly payment, which was amazing. The entire process took about an hour and a half - we arrived around 12:30-1:00 and left by 2:30 with our new car! They also handled our registration seamlessly (we're DC residents but the dealership is in Virginia), provided a temporary tag, and made sure we knew exactly what to do for vehicle inspection. Everyone listened to our concerns, answered all our questions, and made sure everything was perfect with the car. This is hands down one of the best dealership experiences I've ever had. If you're looking for a car, ask for Mongo (Alex) and Chas - they're the absolute best! Five stars all around!