Used 2020 Subaru Outback for sale near Mercer Island, WA

Been using this dealership for 2 years now. Excellent service every time. No attempts at upselling by offering unnecessary work to be done. Scheduling is easy and service is completed promptly without interrupting my day's flow

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Everyone at this dealership is amazing! Art in the service department is the best. He is knowledgeable and helpful. His super power is his customer service. He does what he says he will in the timeframe he commits to. We will continue to use them and recommend them!

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

We purchased both Sorentos here, 19’ and now 25’. Andrew helped us from beginning to end and my family appreciated him so much. Thank you Andrew for everything.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Best experience ever with a dealership repair...wanted a new key fob programmed, wrong one sent, they managed to get it all done anyway and were helpful and friendly in the process!

It great services ever .I really appreciate. I didn't know take much time. All stuff are very nice 👌 👍 🙂

Jensen is helpful, giving me great advice to get the car I want. He was patient, knowledgeable, and made the whole process easy and enjoyable. Highly recommended!

The folks at Port Orchard Ford Are knowledgeable, helpful, and nice. My experience is with their service department, and I have always had great service and advice when bringing my car in for maintenance. If I have a concern, they address it immediately. I highly suggest Port Orchard Ford, for car maintenance and service needs!

The sales representative (Logan) and Owner (Craig) at Auto Quest was extremely courteous and willing to negotiate a fair deal. Both my daughters purchased cars from Auto Quest that were in mint condition, low miles and bought from hassle free sales reps. The service is outstanding and they aim to please. My daughters left their with a big smile (ear-to-ear) and will make Auto Quest there GO TO auto dealership for all future purchases. We recommend Auto Quest Dealers our #1 choice for great vehicle selections, competitive prices, knowledgeable auto representatives, excellent and equitable customer service, and NO Pressure tactics. #purchaseautoquestvehicles

10/10 for Joe Goodwin, he made it happen for me on purchasing my first brand new car! Awesome service indeed. Thank you so much.

Diane helped me with trading in my car, she was wonderful! She made the process quick and easy!

I bought a Crosstrek a couple of weeks ago. Thanks to Christian and Tyler for making my shopping experience as painless and smooth as possible. Great service !!

We were looking for a pre-owned Certified Forester. Carter Subaru in Shoreline had the car we had been looking for, for over 3 months. Steve, the salesman was kind, not pushy and very knowledgeable of all the tech on our 19 Forester. The purchasing process was easy. We were in and out in less than an hour. It was worth the 3-hr drive from our home in north central WA to Shoreline. Our (my wife's) Outback has a LOT more miles than our (my) "new" 19 Forester, so when our Outback wears out we will be giving Steve a call to find another Outback for my wife. Thanks again Carter Subaru of Shoreline, you're the best !

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Definitely the best used car company around - highly recommended! I came here since they happened to have a specific car I was interested in and was amazed at the excellent service and low pressure sales. Zeke was wonderful to work with; he handled everything independently and it was great to not get the run around with multiple managers and sales people. He got me a fair price for my trade in and when the car I bought had a few mechanical issues (100k+ mi so not unexpected) he went above and beyond to figure out the issues and get me safely on the road. Next time I'm back in the market for a car I will definitely be contacting Auto Quest.

I had called Auto Connections early one morning to inquire about a car I’d seen on Cars.com. A nice gentleman named Stu answered the phone. I really didn’t expect anybody to be at the facility as it was only 8 am. We had a wonderful conversation about growing up in Seattle, life in general, and lastly about the car I was interested in. About 30 minutes into the conversation I asked what his relationship with the dealership was? (I had assumed he was on the maintenance staff or the cleaning crew) To my Suprise he told me he was the owner, along with his partner Keith. I told him I’d be there in 5 hours and he said Keith would be waiting for me. Upon arriving at the dealership and entering the building I was totally floored! A collection of the most amazing vehicles I had seen in a long time. The next more impressive than the first, all beautiful and in pristine condition. I looked around and nobody was in the building which I found quite odd. (Most dealerships the sales staff swarms you). Finally I found a gentlemen in a back office, his name was Keith. What a wonderful individual. We drove the car around for several blocks and returned to the dealership. Keith provided the information about the vehicle, a CARFAX, what they had checked on the car and answered every question I had. Very comfortable individual to deal with. I was sold! We agreed upon a price and I told him I’d be back in the am with a check. There was no pressure to sign anything just a handshake, trust has been established. The next morning I met Stu the other owner. He was a wonderful gentlemen and we had a nice conversation. Doing my research that evening, I had discovered some issues with this particular vehicle and had gone down a Rabbit Hole on the internet. I made my concerns heard by Stu and he reluctantly gave me a few more hundred dollars off the price of the vehicle. This was both unfair to Keith, whom I had agreed to on a price, and to Stu who hadn’t been in on the prior days negotiations. When my wife and I returned a few days later, I returned the extra monies to Stu and apologized for my selfish behavior. I asked him to also sincerely apologize to Keith as we had made a purchase agreement. I couldn’t be happier with my purchase and my experience with Auto Connections. The car was made ready and any detailing and issues were addressed by Shane, the most grifted detail man in the business. This gentlemen is truly amazing at what he can do for a car. He went the extra 100 miles, even sanded the headlights for a clear beautiful look. Auto Connections covered all their bases and have the experience to truly find the car of your dreams. When dealing with Auto Connections please remember you are purchasing a “used car”. There will be some things that will need attention, that will be your responsibility. “Just make sure there is a lug wrench in the truck”. Thank you Stu, Keith and Shane