Used 2020 Subaru Outback for sale near Sherborn, MA

Our salesman Daniel Couto made the buying experience great. There was no pressure or stress at all. I would recommend Daniel to my friends. Thanks Daniel. Russell and Robin Perry

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Jarid was very straight forward. Easy to work with and gave us many options to choose from. He was patient and helped make the best decision for our family.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Fantastic experience leasing my new CX-5 and the service department was very accommodating when needing my first oil change!

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

I took my car in for the 48,000 mile service. Abigail was great. She kept me informed throughout the entire process. Pointed out an issue that was still covered by the powertrain warranty, so I had it fixed and saved myself some money. Clay provided a loaner car as the service was overnight. I'm very pleased with the service at Clay.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Long Subaru people are professional and helpful in every way. They are prompt with my scheduled appointments and flexible with car related issues when needed, resolving the problem with their Subaru expertise. The dealership is clean and organized making each visit pleasant for their customers. I own two Subarus and my teenage granddaughter just purchased a new Subaru with an emphasis on its safety features.

My best car buying experience! You can trust Derek. He and Lisa were so helpful and supportive throughout the process and their communication was outstanding. He and his crew make things happen…fast. Not your typical used car dealership. Highly recommend.

Wesley was very professional didn’t question my offer brought it right to sales manager. Negotiation was smooth in the end I paid what I thought was a fair price and got a powertrain warranty thrown in. They delivered car promptly inspected and filled gas tank. Very positive experience no pressure. Thank you guys at Autobahn Westborough.

I just picked up my used Subaru yesterday, so can’t yet comment on service department. Tony C, in sales, couldn’t have been and promises to continue being as helpful as one could ask. There were some changes in details on my end, and he was very flexible and accommodating Also the car I purchased had a big scrape on it when I first saw it and the body shop did a great job repairing it, as part of their preparation for sale, you absolutely can’t tell where it was. I can’t recommend Tony and thus the dealership more. I am 82 years old and only have had such positive feeling about one other dealership over all my car owning years.

Very friendly and service was awesome the service my truck needed was done a day earlier than expected which was great less time I needed a rental.

I bought a truck from them and the sale went smoothly. I had issues with a persistent check engine light that required multiple trips back to the dealer but they always took me right away and never made me feel like I was a bother. Very happy with my purchase. Truck runs like a champ and pulls my 9k camper like a dream. Thank you to Rob and his team!