Used 2020 Subaru Outback for sale near Suffield, CT

We recently had the pleasure of purchasing a new car from Suburban Subaru in Vernon, CT, and we can't speak highly enough about the outstanding service we received. From start to finish, our experience was nothing short of exceptional, thanks in large part to the expertise and dedication of Dan Leary, the Product Specialist who assisted us throughout the process. From the moment we stepped into the dealership, we were impressed by the warm and welcoming atmosphere. Dan greeted us with a friendly smile and immediately made us feel at ease. He took the time to listen to our needs and preferences, ensuring that he understood exactly what we were looking for in a new car. Dan's knowledge of the Subaru lineup was truly impressive. He patiently answered all of our questions and provided valuable insights into the various features and options available to us. With his guidance, we were able to find the perfect vehicle that met all of our requirements. One aspect of our experience that particularly stood out was the efficiency and professionalism displayed by Dan and the entire team at Suburban Subaru. The entire purchasing process was quick and seamless, with Dan expertly guiding us through each step. From the initial test drive to the final paperwork, everything was handled with the utmost care and attention to detail. Overall, we couldn't be happier with our experience at Suburban Subaru. Dan Leary went above and beyond to ensure that we had a positive buying experience, and we are extremely grateful for his assistance. If you're in the market for a new car and want exceptional service, we highly recommend paying a visit to Suburban Subaru in Vernon, CT. You won't be disappointed!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

I have a 2020 Subaru Outback Touring 2.4L turbo model, the fully-loaded, most expensive model. It replaced a 2011 standard Outback with a 2.5L engine and manual transmission. My only criticism is poor gas mileage, about 23-24 mpg versus the 2011's 28.2 average over more than 100K miles. I like the power (260 HP) but might have forgone the turbo had I anticipated the unimpressive mileage. My 2001 Audi Q5, with a 260 HP 2.0L turbo engine, averages 28+ mpg, but cost $10K more than my Subaru. I rationalize by recognizing that $10K will buy a lot of gasoline.

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

I lucked into finding a returned leased 2020 Outback in July of 2022. Beautiful white exterior, drives like my '13 Legacy (handed down to my daughter, thus the new car for me!). Apparently Outbacks and Legacies have the same body frame, and driving this new Outback is a dream! This is my 4th Subaru and I absolutely, without a qualm, recommend them for handling, snow, comfort, style, cargo capability. After reading the reviews here, I can agree with two issues: battery and display screen. I also had a dead battery with no apparent reason. The dealership went over the car looking for a "battery draw," but found nothing wrong. They replaced it (under warrantee), and THE NEXT DAY the new battery was also dead. The explanation was this new battery had come from a warehouse and should have been charged before installation. No charge to me and no problems since, but definitely an inconvenience. The second drawback I would mention is the display screen. Way overwhelming, hard to find the functions to change driver assist et. al., and too difficult to drive while trying to change your heat, seat temp -- basic controls that should not require the driver to look down so much and for so long. No issues with operation of the screen. Finally, and maybe this was a one-off experience, I had to have the hood repainted because a leaf had left a weird stain right in the center of the hood. I cannot claim the stain was there when I got the car, but we tried every safe method (including wet sanding) to remove it and it was under the finish (according to the body shop). I'd venture to guess it came off the assembly line like that and it was fairly faint until you noticed it. Finally, I am strongly loyal to the dealership, as they have done right by me in many situations. They are fair, give me clear explanations and warn me about upcoming repairs, considerate, and have on more than one occasion checked a warrantee on my behalf to get me a better price.

Went in to look for a used car. Salesman was not pushy. Found what I was looking for and immediately walked us out to the car and offered a demo ride. Also offered to get another one I was potentially looking at shipped to local dealer for my review. I did not purchase from them but based on my experience I will definitly go back in the future.

Had our new to us Subaru Outback for 3 weeks. After learning a lot of new tech in the car, we are settling in to who gets to drive it. Love it, very happy with it!

Thanks to CarMax services Team I can now relax and drive my car. They were so helpful and I trust them will never ever ever go to any dealer for my car repair. Special thanks to Carolyn for being so nice and understandable.

Everything has been great. If I had to find something to nitpick at it would be the mileage but honestly, that is average on most days and better if you want to put the effort in and get the better mileage.

Ed was very helpful and informative. Helped me with a lot of stuff. Didn’t feel pressured to buy anything and answered all my questions

Everything went very smoothly. They had the vehicle I was looking for. The salesman, Ed W. was knowledgeable, customer friendly and patient. We were buying this vehicle for our business so a little more involved. The vehicle was nicely cleaned, prepared and even had a tank full of gas. I plan on going back and working with Ed on a personal vehicle.

just bought my third Suburu from Suburban and honestly I wouldn't go anywhere else. salespeople are knowledgeable and no pressure. Amanda was my salesperson and was very patient as I looked at multiple vehicles and then she found me my perfect one. Finance lady was also great...found me an amazing rate AND a discounted bumper to bumper warranty for 9 years (Not that any of my Suburus have needed it: 8 years with my last Forester and no issues at all) a really wonderful experience with this team

Dan Walker is the best car salesman in the planet, he make sure that everything is perfect!! He was very patient, knowledgeable and helpful with all our questions. My wife an I are very happy with our new Subaru Crosstrek 2021. By the way, this is our second Subaru purchase at Schaller Subaru. They have a 5 star service department as well. Thank you !!