Used 2025 Subaru Outback for sale near Genoa, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

This is my 4th Outback, so that in and of itself should say something. This is a 2025 Outback Touring XT with the turbo charged 2.4 liter motor and CVT transmission. I love this car, one of what I consider to be one of the last true wagons. Plenty of room, soft ride and safe. Subaru’s safety and reliability are the main reason I keep buying them. Mileage is pretty good considering the AWD and turbo charger. Plenty of pep. I’m averaging about 25-26 in mixed rural driving. Previous one got about 31 mpg on the highway. I’m not heavy footed so that helps. Substantial leg room in the rear seat. This model has all the bells and whistles as it’s their top of the line model. Plenty of room behind rear seat also for luggage and groceries. To me it’s just as comfortable as higher end cars at a substantially lower price point. At $45,000 MSRP can’t really go wrong in my opinion. My only complaint if you will is that it lacks a 360 degree camera and the infotainment center lags a bit on start up. Neither of these are a deal breaker for me

I had my 2015 STI towed there after throwing a rod bearing. Unfortunately, due to the history of the car (previous owner modified heavily), they wouldn't have been able to cover repairs under warranty. Instead of paying $6k+ for repairs, I traded it in on a used Infiniti. The sales folks were great, overall a great experience despite the circumstances.

Great performance from the 2.4 liter Turbo, great handling. Seats are very comfortable and supportive, dash layout is great and the 11.6" display has all the information that you need.

Jim met us out on the lot at arrival. He helped us find the car we were looking for, walked us through everything, and made the purchase extremely smooth. We appreciated his candor and can do attitude in our experience.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

Two representatives from the dealership were quick to respond and were willing to help in any way they could.

Bill was fantastic to work with! Whole process took only a couple of hours and everyone was very helpful. Pricing was transparent and they worked with me to get me best interest rate possible.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.