New and used 2026 Subaru Outback Premium for sale near Jamaica, NY

This was a routine, prepaid 6 month checkup. Everything went very smoothly. I was in and out in about 35 minutes. The buying process 6 months ago was equally good and stress free.

First, let me say that I don’t necessarily enjoy reading long online reviews when considering a major purchase, but I really can’t explain my experiences at Reedman Toll Subaru in one or two sentences. If you want an honest description of what it was like to buy a used vehicle from this dealership, here it is. I’ve been around the block and have purchased many used vehicles. As a former auto mechanic who has worked on my own vehicles for over 40 years, I’ve rarely purchased a used vehicle from a new car dealer. We own a 2014 Acura and really like it, so when we saw a 2013 Acura at a local dealership (Davis Acura) we decided to check it out. The price was a bit high, and apparently we were taking the salesperson away from an important TV show or card game, as it was quite obvious he wasn’t especially interested in selling us a car on that particular day. The next day we saw a very similar vehicle online (at a much better price) at Reedman Toll Subaru. Although they’re over an hour from our home, I had the day off and we decided to go see it. Our salesperson, Matt T., didn’t know we were coming but was asked by the online sales representative we’d spoken with to show us the car. The car was nice but had several small dents in the fender, which looked like an amateur repair job (and may well have been), and it definitely detracted from this seemingly well-maintained vehicle. As a result we were quite hesitant to pay full price for the vehicle. Matt apparently spoke with his manager (Shawn S.) and then came to us a few minutes later and asked if we would consider buying the car if they could fix the dents. We told him we would certainly consider it, but we weren’t going to pay more, and we weren’t going to commit to purchasing the vehicle until we saw the repairs. Matt said fair enough, and they took the car to their body shop to remove the dents and repaint the fender. As this process would take several hours, we really didn’t want to have to drive over an hour to get home and then come back again later to see the repairs. Matt said, “How about if we bring the car to you? If you approve of the work you can buy it, if you don’t there’s no obligation.” This was more than fair, so they completed the work and brought the car to my wife’s workplace. The work was well done so we completed the purchase. We were certainly satisfied so far…but then the brakes started squealing loudly a few days later. I took the car to my mechanic and he discovered that the rear brakes were worn down to almost nothing and the car was not drivable. I knew the vehicle had just been inspected before we bought it (not by Reedman Toll Subaru), so I called Reedman Toll and spoke with manager Shawn S. He asked if I could send him an estimate of the necessary repairs (over $400). I did so and he approved the work that day. The car was repaired by my mechanic and I received reimbursement from Reedman Toll about a week later. Matt and Shawn were in communication with us during the entire sales process, answering questions and addressing any and all issues that came up with the utmost professionalism and courtesy. It became quite obvious to us that these two gentlemen stand behind their products and are extremely customer service-oriented and responsive, even well after the sale. I would not hesitate to drive over an hour to Reedman Toll Subaru and ask for Matt if I was in the market for another car.

I truly cannot even begin to say enough great things about working with Becky from Subaru. I was an extremely reluctant buyer; in fact, I reached out to Subaru at the beginning of August with a few questions, and then ghosted for a month. Becky gently reached out, offered to help with questions, answered what I did ask, but never pressured me or called and emailed aggressively like other dealerships were doing. Her approach gave me space to consider my options and actually made me feel less like she wanted just another sale (which, hey, we all need to make money—not an unreasonable goal), but like I was respected as a human being. So, I began asking more questions which she had all the answers too. It began clear to me that Becky knows her stuff, believes in the quality of her product, and she knows what her buyer wants and needs: respect. So I came back. I’ve bought roughly 5 cars in my life, and at the risk of sounding cheesy, I’ve never had an experience like this. I felt I had built a relationship with Becky and the Subaru team and that we were all working together to get me the best deal. When I finally went to the dealership I was in awe of the culture, space, and warmth of the employees. Bonus: I got to bring my Great Pyrenees who was doted on and played as we went over paperwork. The thing that struck me the most is Becky knows people, and she’s not just selling, she’s helping people achieve goals, meet needs, and get a quality product. I had sworn before I went to the dealership not to walk out of there with a bunch of extra warranty packages, but I ended up choosing three, because Becky believes in her product. Because of her great work, I am a Subaru buyer for life and I will always direct anyone I know who needs a car to Baxter Subaru and tell them to ask for Becky.

When they advertise no hassle, they mean it and deliver. They also are very helpful after the sale. And Carry makes a great latte too!

I worked with Sheena at Kendall's. She knew what the issues were that I described, offered solutions until the parts came in and insured everything was completed to my satisfaction.

We had a very positive experience at this location. Because of current supply chain issues, they did not have the car we wanted on the lot. Nancy was great in helping us get one ordered. Once in Crystal was wonderful about going over all of the features of our new Outback. In financing, Tony was so friendly and got us through our paperwork quickly. Overall I would definitely recommend this dealership.

Great service and staff. They demonstrate how much they care. JULIA Eugene Subaru was awesome. Side note, I hate Aquafina water which is the only one you offer.

This dealership has always gotten me in ASAP or sooner. Danny Vaughn is always great! I want to know why, how and what service is done to my car. It is not because I do not trust, I am curious and always in the learning mode. Danny is excellent at explaining, is knowledgeable about my car, and very much of a gentleman and always has a smile to share.

Danny Vaughn is always so helpful and treats you with respect This is the third Subaru I have purchased here and am always satisfied with the service

I had an issue with the service department. It was a couple days for this inpatient customer to be contacted but it was resolved to my satisfaction. They are busy, but will work with you to fix any issues.

Purchased my new Outback Touring XT from Brysen McPhetridge at Kendall. He was very helpful and it was a pleasure dealing with him.

Service staff was friendly. Service was quick, done is just over an hour! The oil was changed, the tires were rotated, and all systems were checked.

This is the 3rd Suburu Outback that I have purchased from Grand Junction Subaru. Each time there were no issues. They treated me very well and offered me a great deal, much better than my more local dealership. I have only good to say about this dealership.!