Used Subaru Solterra for sale near Chino, CA

David Gutierrez gave me a great experience buying my first new car! He was very patient and informative. I test drove 2 different cars. David also followed all CO-VID procedures which I was very happy about. I’m happy with my experience here. Thank you!

Honestly, my experience was 6/5 stars. I went on Sunday to test drive the Crosstrek…Estelle Feng was more than happy to show me the vehicle, answer any questions, and didn’t pressure me at all to buy that day. I knew I’d be coming back because of her. I even considered going to a different dealership, but I just wanted to work with Estelle. Yesterday (Wednesday), Estelle met me on my timeline (she’s really the best) to test drive the specific trim I wanted, and I didn’t think I’d be able to make any deals that day, due to some paperwork I was waiting on. This is where Jeff Jones comes in. Honestly, I don’t know how Jeff did it, but he gave me exactly what I wanted. He worked hard to make sure to meet all my demands (and there were many). He somehow was able to get me into my dream car that day. Jeff is easy to talk, has a great sense of humor and really loves his job. Oh and he has the patience of a saint but I’ll get to the later. Marco Saines handled the boring stuff (paperwork)…again, super easy to talk to, honest, and just a good guy. He made it as painless as possible. He’s also quick to get back to you if you have questions. Back to Jeff…reading the contract today, I got confused by the numbers I was looking at. Admittedly, I am sick with a cold, and not thinking as sharply as normal. I called up and Jeff and ran him through the wringer. He very patiently explained to me what I was misunderstanding…several times (I’m sorry Jeff!!!). I realized my error and am immediately writing this review! :) Honestly, these three are a dream team. At no point did I feel pressured to buy that day, they just let me know I could if I wanted to. I hate being pressured, I’m highly anxious and am going through a difficult chapter in my life. I felt so comfortable as a woman going alone to this dealership and getting a car. I can honestly say this is one of the best customer experiences I’ve ever had, and that’s saying a lot, especially for a car dealership. You won’t regret buying a car here. Just ask for Estelle, Jeff, and Marco

I bought the car at Sabaru of Englewood. First the car didn't came with the originals tires. I asked the seller if the car qualified for the $7000. 00 insentive and I thrust them. The car did not qualify for the gov. incentive because it was built outside the US. The sonterra is a very reliable vehicle. We like it a lot.

All the staff was amazing. Especially our sales person Michael Quezada. The facilities were immaculate and just everything about this place made buying a new car an wonderf experience.

The car performs great. The only negative is that they don't tell you that the factory-installed navigation is only free for year one; after that, you have to pay $16/ month more per month to continue to use it. Had I known that I would not have purchased the car

Service was quite fast when I brought my car in for something I thought would take a few hours. They had it done in about 1 hour and I was quite pleased.

My overall experience is very good. The facilities clearly indicate that the dealer is very trustworthy with division of labor in all departments of business. The employees are very polite. They know what they are doing. They attempt to give me explanation so as to make me understand. The efficiency of the technicians of the service department has cut down our waiting time to a minimum.

was a smooth experience & did not have to spend all day at the dealership.

I've yet to be disappointed by this place. The service is usually quick and the service managers are good with communicating with me throughout the service appointment. Last time I was there, Bella was on it and made me feel comfortable and confident with my decisions. Thank you!