Used full-size SUVs for sale near Medford, NY

Novak Motors, still a hidden gem but…. Things have changed. My first time buying a car at Novak was an unexpected pleasure. Found them online claiming a no-hassle pricing policy. So, I went in and met with a sales associate named Laura. Told her I was looking for a Santa Fe. She said ‘we have eight of them. I found one I liked and we sat down with the car fax. I asked what they could do on the price and she said ‘nothing, that’s the price’. Well, I had already done my homework. Their cars seemed to be priced all at the lower end of the Kelley Blue Book range. Fair enough I thought. I asked if I could have my mechanic look at the car and she said ‘sure and if you find anything wrong, since the car was still under warranty, it would be taken to the dealer and fixed prior to the purchase’. With that said and done I came in to buy the car a few days later. Ok, here comes Amy the finance person. I’m ready for all the usual stuff that you deal with at the dealership. But no, just a little paperwork and Amy had me out the door in about 30 minutes. So now let’s jump ahead about 5 years. Is Novak still a place to buy your car? Yes, but there are changes. Namely a man named Mike who is the sales manager. Now when I talked to a sales person they have to go to Mike. Then Mike comes to me. He’s a big guy and he’s playing that sales manager role we have all seen at dealerships. I asked him if he could do better on the price testing the waters. ‘I can come down $500’ he told me (so much for no haggle). Now I’ve already done my homework and Mike is being deceiving. The prices online were $500 lower than the sticker on the car. When I asked him about that he said ‘that they haven’t updated the stickers yet’. That was another lie. I had been in the showroom on and off for over a week and been looking at their website regularly. He also negotiated several times on what they would give me for my trade in. Telling me he was going to lose money when he sells it at auction. At the price he paid me he probably will. I’m sure in his mind he can offset the loss to corporate by claiming his sales numbers. I hope corporate isn’t that blind to his games. Now jumping ahead, I decided to buy the car and gave a deposit three days prior to month-end. Afterwards, Mike says to me that we need to close the deal by Saturday (last day of the month). I said ‘no problem assuming my credit union processes my loan, if not we can do it Monday’. With that he gave me attitude. I said Mike ‘I’ll do my best but either way I have given you a deposit and we have a signed binder’. His reply was ‘I don’t have to honor it and can pull out of the deal’. My response was ‘really Mike? What kind of dealership high pressure garbage you pulling here?’ So here are the main changes at Novak: Mike Mike Mike Seems whoever brought in Mike has made a mistake. Mike has a past history of working at car dealership such as Ford from what he told me and has brought that atmosphere into Novak. Simply put, he’s a bully and likes to throw his obvious weight around. He walks and talks the stuff that we’ve all have experienced at car dealerships. Prices of the cars are now about $1000 higher. Obviously, giving Mike room to drop the prices which clearly violates their no haggle policy. He purposely prices the stickers higher than the website and then claims he hasn’t updated his floor stock yet. Bottom line, would I go back to Novak again? Yes, I would. The cars Novak sells are clean, single-owner lease returns. Out of hundreds of lease returns, Fusion gets to selectively choose which ones to sell thru Novak. They are still under the manufacturer’s warranty. They are still within KBB but as I said because of Mike they are higher and you have to negotiate some. One of the main reasons I would still choose Novak for my next car is because of the finance staff of Amy and Frank. I hope Novak’s corporate office wakes up and gets rid of the dead weight that’s bringing them down, Mike.

I love it. I’m short so I sit high.So much room in for my family..Nice size radio screen.Overall it is worth it.Runs great and very clean under the hood.

Returned a lease and leased a new Jeep Wrangler with ease. The process was seamless. Would recommend this dealership for all your car needs.

I drove a durango GT for 300 miles its not bad the 3.6 V6 is plenty powerful and 30mpg but no hemi theatre. Interior is xxxx near luxurious and the ride is very good. A lot of reliability issues seem to stem from going long on oil changes and driving the car like it's a rental car aka the average dodge driver. If you keep up on the maintenance, this is a genuinely enjoyable car that does almost everything decently well.

My husband and I Test drove a Telluride with Patty. She was very knowledgeable and informative.

I recently rented a 2023 Dodge Durango GT RWD for a summer-family vacation. I was impressed by its smooth ride, comfort, and overall refinement. The SUV felt economical yet luxurious, with surprisingly wide interior space. I particularly appreciated the third-row seating, which was designed thoughtfully to provide ample legroom without increasing the vehicle’s overall length. After this excellent experience with the rental car in Florida, I’ve decided to buy a new Durango GT Plus AWD. I really like it and believe it will remain a trusted companion for a long time—more enduring than the average vehicle.

They are there to help. I had been searching for a Santafe that i like and not only did they get me it but their paperwork was a breeze. Make the right choice buy here

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Victor was super nice and professional and patient. Knew much about the vehicle and its history and had maintenance documents ready to give me along with carfax. He also have the vehicle washed before my visit. He was very prepared. I did not buy on that day but I’m hoping to return should they agree to be flexible on their pricing. Seems like a well run dealership.

I can tow 7700 pounds and haul 7 passengers. Sure the 3rd row seat is small, but so are kids, who would be riding back there anyway. Way better value than a Suburban- and does almost all the same things only better- if you need to tow something large, you have to consider this option. The interior finishings are truly German Luxury.

Glen great salesman very helpful highly recommend.5 stars good selection of vehicles .come down get yourself a whip

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

I bought a car from this dealer (land Rover), everything went well , the staff were friendly and helpful. Special thanks to antoine wilson , he was very professional , helpful and kind. Thank you

I've had this vehicle for 2 years and I love it. Such a smooth ride for a large SUV. Beautiful on the outside and inside. No mechanical issues whatsoever so far and i'm at 90k miles

Service rep Jennifer was very professional; courteous; knowledgeable. Easy to deal with. Repairs made in a timely fashion. So far, i am happy with Napoli experience.

Had engine issues but GMC resolved. Love the air ride. Handles well on the road. Gas mileage is typical for these suvs. Love my truck

You have the NICEST people working there! Cordial, professional, and extremely helpful. 10 STAR STAFF!! Now let's talk about your coffee...lol...sorry can only give the 2 stars!!!! lol

It was AMAZING, I just remember the first time i sat in this thing and it was like LEATHER SEATS AND STUFF! It was SOOOOOO comfortable like a LEATHER SEAT! it also smelled like leather 100/10 i'd give this one i'd give it more than 6 stars if i could but i cant unfortunately :( but that leather is bussin fr! :) glad to actually be a part of this community :)

Very Quick and smooth process. Sale agent victor was really nice. Would definitely do business with them again! Thank you again!

We upgraded our 2015 Quest to a 2020 Nissan Pathfinder. We absolutely love it! The car has a great ride, great features, and does great on gas considering it being a big SUV. We have had the pathfinder for almost a year now and we have never had a single mechanical issue with the car except maintenance. If you want a car that lasts forever I recommend buying one!

Great service, she let me know all the way through the process and it was a very nice experience

I bought my Pathfinder Nov. 2019, I've had no problem with the way the truck runs, smooth ride, the only problem I've is my backup camera doesn't always work, it's just a black screen, so I just judge my back my the sensor beeps. That's my only problem so it get a thumbs up from me.

purchased a m340i from this dealer after going through other ones numerous times, David was very helpful throughout the whole process, would do business again!

The middle captain chairs and 3rd row are great items. All seating is roomy and comfortable throughout. Nearly 300 HP V6 gets you moving, with great gas mileage for this size SUV. 100% satisfied!

This is probably my ninth or 10th car and the best purchasing experience I?ve ever had. My sales representative Mike D was nothing but professional. There were no pressurizing sales tactics and the entire process from start to finish was simple and stress-free. I will return here for my next vehicle.

More power than a v8. Rides like a dream. Every luxury you could want. This car has never given us any problems and is absolutely the best for a long road trip.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

if you go to this place ask for Oz... an absolute gentleman, and great salesrep ... very rare you find a man like that in the industry... overall 10/10 experience... never even asked me to write a review but my experience was too smooth not too

Just be aware that if you buy a white one that Hyundai had a problem with the paint just flaking off. On the roof of my car which is white, I have big strands and strips of paint coming off and the car only has 20,000 miles. They covered it under warranty for 10 years but it's just a hassle.

My mom wanted to purchase her first ever car, but was extremely anxious & nervous about the process. Greg made all her anxiety & nervousness disappear. He took his time & explained everything to her, sometimes numerous times until she was comfortable and understood everything. He is truly a credit to his chosen career & if I may say so, humanity. I would not hesitate recommending Greg to anyone who asked if I knew a trustworthy salesperson in the car dealership world.

I had a great experience at Generation Buick GMC with Joe Rossetti. He met all my needs, I will be recommending all of my friends.

Very good car so far with more amenities than I knew rides well with great acceleration and gas mileage. There are blind spots that’s take getting use to. Love it

Luis was a prepared, kind, and cordial associate who I had the pleasure of working with. After some honest negotiation and a little bit of elbow grease, he got me to my number. My Dodge Hornet has been great! He made buying this car a breeze and was very responsive over email as a pre-vetting process.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

I visited on the second day being opened and had a great experience in buying a 2022 Explorer and trading in a 2016. It was seamless. Had an issue with the new car that turned out to be a factory defect that they had Ford correct. All good. I’ll be back.

Arlington Auto Group made car buying a breeze. Sam was incredibly helpful, patient, and knowledgeable. The process was smooth from start to finish, and the location was super convenient. Highly recommend working with Sam!

Had a great experience with Oz. He took his time and explained everything. Zero pressure! The buying process for VW TAOS was easy. Would like to thank Jared in finance as well for explaining all the details. Definitely recommend

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.