The professionalism and courtesy was beyond exceptional. Showrooms were spotless. My point person was Justin Martinez he handled my trade in and putting in my new BMW. Joseph Saint-Val was my BMW genius. He spent over an hour sitting with me in my new car. He covered all the bases in acclimating me with my car. Joe was super professional and extremely knowledgeable. The last person I sat with was Helga Carroll who handled the financial segment.She was extremely knowledgeable and explained every little detail to me. All in all my experience at Competion BMW was perfect.
Everyone at Nissan of Bay Shore is TOP NOTCH!! From the helpful front desk to knowledgeable salesmen, to the finance department - our transaction was smooth and informed, totally painless! 100% recommend Nissan of Bay Shore. Go see Quenton - he???s fabulous!
Richard Cheatum was excellent. He is friendly, knowledgeable and a "regular" guy. I felt no stress whatsoever dealing with him.I highly recommend this salesman. Shawn Hassan was intelligent and professional. A good numbers guy.
I took possession of my beautiful 2019 Nissan Altima Platinum Edition October 30th. I am super excited about this vehicle. My experience with Malav, my wonderful salesperson, Daniel who helped me get the deal I wanted, and Laura in finance was exceptional. There was no pressure and it was a great experience. Thanks to all Just wanted to also take the opportunity to praise Jaime in service. My previous car needed warranty work and he guided me through everything.
Being in the hospitality business myself, I am driven by a level of service that creates both a memory and experience. Mercedes Benz of Huntington did not disappoint. Anthony Mastroianna was the sales associate that assisted me from start to finish. His approach was warm and welcoming and at no time during the process did I feel pressured.
I know my customer service rep a little too well...
by lilabean from DealerRater.com
December 1, 2018
The service at Mercedes-Benz of Huntington is wonderful. Unfortunately, I'm there too often. My 350E gets a flat or blowout frequently - a pot hole or change in weather can trigger. On Thanksgiving Day we got TWO flat tires at once, a trick to handle with only one spare. Tom Palermo handled our service needs quickly and efficiently and made it clear that I am not alone. As often as I get my flats, he assured me that other car owners get theirs far more frequently than me.
My dealership if choice for Mercedes Benz. Eric Grobert sets and surpasses the bar for service, professionalism and commitment to customer retention. He tries to secure an appt for you asap. Usually very happy with actual service, as I was this time; or so I thought. I was told it was a software issue and an oil change. $500+. As I write this review, car failed to go into gear & it is sitting at aamco for an intelligence module within the transmission, a rebuilt transmission. Estimated cost $5300! I'm not sure what MBHuntington missed, but in addition to $5300, lots of lost time & inconvenience for me.
Anthony was a terrific salesman who assisted with our sale. He was very helpful in all aspects of our sale, from purchasing to pick up. Would gladly refer any friends to this dealership and salesman. The staff are courteous and helpful. Anthony even gave us a follow up call to make sure all was well. 👍🏻
As usual, I'm greeted promptly by staff, in a clean and professional atmosphere. I'm then escorted to my Service Representative to address my car. And depending on the time required, I may get a loaner car or I may wait in a clean, inviting and comfortable waiting area.
My car needed its second service and there was a noise in the dash, too. I had it in once before but it was still there. Someone was supposed to ride with me this time to hear it. Usually Klint is my service advisor but after calling twice and being told that they would email him to call me, he never did. That is not like him. After waiting a week, I texted Brian Haney, my salesman to see if he could help me reach Klint. Instead, he asked how he could help. This is typical Brian. He set up my appointment, reserved a car for me and told me to see Marie. She was terrific. George, the service foreman, went for a ride with me. We heard the noise. Car was fixed that day. I still am curious about why I never heard from Klint but Brian made sure everything was done so all went well. He is terrific. I am very happy with the dealership because of the people I deal with, especially Brian Haney. I would suggest that I should be able to reach Klint or whoever is the service advisor directly without going through a third party. It would be much smoother. Thanks for asking.
I recently had a very positive experience bringing in my car for service at Mercedes of Southampton. I needed a tire replaced and it was done quickly as they were able to get me in and one promptly. The staff was very friendly.
While shopping for either a new BMW440i or an Audi S5 my son(a two Mercedes owner) encouraged me to take a look at the new Mercedes E400 coupe. Best advice I ever got. Thanks to Gary Gentile at Southhampton MB he made this beautiful car possible. After purchasing the car, he put me in the hands of Nick Hatton (product specialist). Nick is an absolute whiz when it comes to explaining all the features on the 2018 E400 coupe. He explained everything in such a way that is was easy to understand. I'm sure he is the same way with all other models also. Can't say enough about Gary and his staff. Thanks to all. Bob V
Purchased a pre owned 2006 BMW 330ci I dealt with Sal who is an excellent sales person, and good humored, hard working representative.
I must say that this was my best car shopping experience ever. The salesman was very informative and he was answering very question of ours patiently.
I just went in for service and to discuss replacing my 500sel. I learned Smitty was no longer there. What a horrific shock and disappointment! I live n 3 states and in 11 years he has been so professional, proficient and friendly. Never have I been so happy with my service, because of him , anywhere. I hope merced s of Southampton will bring him back and give him a raise! What a grave mistake Ever letting him go, I trusted him completely!!
Best Mercedes sevice by qualified techs.
Couldn't be better.
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