Used mid-size SUVs for sale near West Springfield, MA

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.

Fantastic vehicle! I traded my ‘17 on a Range Rover and regret every single day. Here is my issue - performance. At 302, the horsepower is too low for a vehicle of this size. I also have a Volvo S60 T6 and even its engine cranks out more ponies.

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

I have owned or leased about 12 new Hyundais and about 40 new cars in my lifetime. As I am getting on in years and don’t drive that much I think this will be the last car I will own. That said, I am more satisfied with this car than I have ever owned. The only thing that I am not happy with is the push button transmission. I much prefer the conventional shift lever. If something should happen to this car, I would replace it with another exactly like this one. A niggling point is the placement of the charging pad. It is easy to lose something down there but can be retrieved with a shop vac. No big deal.

Very easy sales experience. I had to order a car from VW and Sal was helpful in explaining the car and what to expect. He was knowledgeable and easy going

Great car! Overpaid a bit; but, bought top of the line with only 23k miles. Loved it and didn't want to dicker over price. Rudes well. Acceleration is good. Roomy, spacious passenger cabin and cargo bay. Amazing technology. I recommend this vehicle highly. Take a serious look at this one. You wont be disappointed.

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

Been driving my new Santa Fe XRT for 40 days now. The vehicle is great and has been useful for me. The financing process with Hyundai Motor Finance has been positive too. No complaints. Love my new family SUV. My dog loves it too.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

Kayla Ogden was very helpful with the process of purchasing my 2023 Santa Fe XRT. This is our fourth Santa Fe from Key Hyundai! We would recommend this dealership to anyone interested in the Hyundai line of cars and SUVs.

I have a 2023 Hyundai Santa Fe 2.5 turbo. I have driven this vehicle for 22500 miles with absolutely no problems rides great and gets 30 plus miles per gallon highway

Staff was knowledgeable and friendly. They were accommodating regarding the Covid situation and took my concerns into consideration. I would recommend the dealership.

We’ve owned Acura’s since 1991. Have had sedans and SUV’s. Both MDX and RDX. This is the best one yet. The technology is unbelievable. The ride is superb. The comfort and roominess are second to none. The safety features are remarkable. Can’t say enough about this vehicle.

Austin in the service department was great. This was my first time using the service center and they were quick and very communicative. Let me know what was needed today and was was needed at next service. Washed my car and even walked me out to the car so I would know where it was parked

Mike Marine was amazing awesome experience to say the least. Definitely plan on referring back business. He’s very knowledgeable at knows what to say to customers

We had been researching and reviewing cars for a while. When we walked into Key Hyundai of Manchester, took a Tuscon 2023 for a test drive, well, that was the end of our search. Not only was the car the one we fell in love with; Brianna was a great representative for the dealership. She was patient with answering our many questions and quite efficient in processing the paperwork. She helped us from the moment we walked in the door until we were happily driving off in our new Tucson, ensuring us she'd be happy to continue answering any questions that may come up! Thank you, Brianna!

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Robert H. was my service manager. He went way beyond expectations, providing a loaner vehicle for me for flexibility and also in being courteous, fair, and transparent about my vehicle servicing needs. It was the best customer service experience I’ve had in a long time. Thx Robert.

I went to acura of boston Lee was my salesperson if was a effortless experience. Lee was great and from the time I walked in to the dealership under a hour I had my car test driven & purchased.

Rocky was great. We received a standard service and new tires. We appreciated his service.

Worth every penny! Purchased it a few months ago, and I absolutely love it, great gas mileage and very quick for its size, very underrated!!!

It was a good experience. The lead sales man was a little on the rough side. But all was good.

Was looking for safety and security in a suv Comfort for neck and back were important this particular model goes above and beyond. Ride is smooth and quiet with what engine doesn't have in speed it has in hidden torque in motor. Black on black with black grill and rims with crushed glass in the paint, so many compliments especially how masculine looking the vehicle is The dealership Garber of Fort pierce has been amazing from sales to service to accessories Best purchase I've made in years highly recommended

Alex was absolutely amazing! He was so friendly, enthusiastic, and made the whole car-buying process smooth. He has this huge contagious positive energy and it's clear that he truly enjoys what he does. He works hard and he tries his best to make sure customers are happy. Highly recommend asking for Alex if you visit the dealership!

Have driven just over 20,000 miles so far. No issues. Drive between Clearwater and Gainesville regularly plus a couple other family trips and daily around town. Averages about 27 mpg at 75, quiet and pleasant ride. Trips were nice with good visibility front and back and plenty of room for stuff. Highly recommend.

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

I've own a 2024 Kia Sorento SX Prestige for two months and have been completely satisfied with it. It has more then enough power. For those who have an issue with the dual clutch transmission, should understand that it is a computer controlled manual transmission. It will respond a bit differently then a conventional torque converter type. Some have said it doesn't shift smoothly at lower speeds but I personally have had no issues. I live in Pittsburgh Pa, which has a hilly terrain and bad roads and no problems so far. Stop and go traffic has been a none issue. Very smooth shifting transmission! The ride quality is very good. A little on the firmer side, but it takes large bumps well. Seats are comfortable and the interior has a premium feel. I've own a 2019 Honda Pilot Touring and in my opinion, the Sorento is better in every way except for the room in the rear. And where it excels is in the features it offers! It's much better equipped than Pilot at a less expensive price. It has so far been the best car I've own in my fifty years of buying cars! Everything works! Sorento has been one of Kia's more reliable vehicles. I highly highly recommend!

Kristina in customer service is exceptional she kept me informed about everything that was happening and always does when I’m there. She goes above and beyond. Great job.

Very happy with our purchase! It's got lots of power & very comfortable. With 2nd row folded down we can get 24 bags of groceries in it. Seats are comfortable & my husband who's 6'6" has plenty of leg room. Now I understand why I see so many Kias on the road!!! It's a joy to drive!

I had an amazing experience at Keys Hyundai of Manchester getting into my brand-new Hyundai Elantra. My salesperson, Elvin, was fantastic—genuinely kind, attentive, and never pushy. Even while helping multiple customers, he made sure I never felt ignored or unvalued. He really knows his cars, and when he didn’t have an answer right away, he quickly found it. No gimmicks, no “mystery” dealership fees—just honest, straightforward help. The finance manager, Kane, was equally impressive. I got the usual run-through of financing, but he wasn’t aggressive or overbearing. Instead, he was considerate, patient, and made the process feel easy. It was a complete 180 from my experiences at other dealerships. 12/10—highly recommend this team if you want a stress-free, respectful car-buying experience.

Runs smooth. Very comfortable. Always loved the Jeep brand so this was a natural upgrade. Love the options too. The adaptive cruise control is amazing.

Jordan got us right in when we called and were in the area. Come to find out, it was a tire pressure sensor that was the problem. We had a short wait, but it was worth it. The only question I have is the $100 deductible we paid. We have the extended warranty.

We bought the standard model and now wish we had gone up to the Reserve level as some of the luxury options that we assumed came with the Lincoln name were missing.

Shannon has always been wonderful to deal with and very knowledgeable. There is always an appointment available when I need one. While I have a dealership closer to home, I am always willing to travel about 45 minutes away from home.

I've owned about 20 new vehicles and sold cars for 22 years, did a ton on research and ended up with the Caligraphy, it gives you so many features I wanted for a reasonable price. The engine is great and has plenty of power, great stereo, great highway cruiser as well. I have 32k miles, Hyundai has covered all my maintenance, and no warranty claims so far. Great Value! I have normally owned Toyota and Honda but wanted some features they either didn't have or I would have had to go to Lexus or Acura and pay way more for what I wanted.

Miguel was very helpful with setting up my new vehicle. Chris in financing was a great guy to work with for my auto loan. Jose Pabon was great to work with in sales.

It is a very nice vehicle… a few exceptions… no heated steering wheel, no remote start no foot controlled rear lift gate and a few other amenities that comes with many other comparable vehicles. The trim levels do not make a lot of sense like aspec is considerably more expensive but only a few amenities and the advanced is almost 20k more for a few options that are stock with Lexus and other high end suv…

Went looking for a truck on a Friday, left with a truck on that same Friday! Simple, easy, and quick. Worked with Mike on getting a truck and left with it the same day, would recommend, I don’t often do that lightly.

This is my First time ever buying a Hyundai I sold a Acura RDX and purchased the Hyundai Santa Fe. I have no complaints. My Acura had everything in it and so do my Santa Fe. The difference is my Santa Fe is very comfortable and I really love it. As of now I have no complaints.