Used SUVs for sale near Springfield, MA under $20,000

Rocky was great. We received a standard service and new tires. We appreciated his service.

Fuel injector service made the car accelerate/ respond way better. 35,000 miles onward definitely felt a difference after the service. Feels like a brand new car again. Brakes could be better but overall great timeless vehicle.

Michael Berard was helping me with getting a new part for heating/AC do to a mouse problem I am having. I was told I needed to leave the car for 3 days and I would be able to pick up the car on the 4th day before I went to work. Which I did and he called me a couple of times to keep me updated on how things were going. Communication is the key and he kept me in the loop so I could pick her up when I needed to. Greatly appreciate that. Keep up the good work! See you next time.

We upgraded our 2015 Quest to a 2020 Nissan Pathfinder. We absolutely love it! The car has a great ride, great features, and does great on gas considering it being a big SUV. We have had the pathfinder for almost a year now and we have never had a single mechanical issue with the car except maintenance. If you want a car that lasts forever I recommend buying one!

Lia Honda of Northampton is one of the best! Not only have my last few vehicles been purchased there, the staff is to notch! Desiree Frank has been my service advisor for the last decade+ and I trust her implicitly with my vehicle! She is professional, honest, and fair! Thank you!

I love my 2014 Mazda CX-5. It is technically a 2014, but apparently no 2014s on Cars.com to review. It is so reliable—requires just basic maintenance like oil changes, new windshield wipers and tires as you’d need on any vehicle. Handles well, even on snow. Wish it had a turbo engine, but it’s plenty fast and not an issue. Never had any big expenses or surprises. My only 1st world complaint is the outdated/cumbersome GPS system and it sometimes doesn’t connect to my Bluetooth when trying to play Pandora—but the phone has never been an issue. I may look for a newer to me CX-5 just for something new to drive! My step-son may be the lucky one in line to drive the 2014 CX-5 next!

My experience with Lombard Ford was extraordinary. The website and online information are accurate and well organized. As a result, it is easy to shop for cars only and find a car that fits one's needs. In addition, it was straightforward to set up an appointment for a test drive. Our sales consultant Mark Jones was fantastic. He explained everything my wife and I needed to know regarding the car we were interested in detail. He is friendly and very knowledgeable. He was transparent when describing the features he thought were important when buying a vehicle. The finance manager Mike Mans was phenomenal. He is exceptionally polite and trustworthy. The level of detail of his explanations was outstanding. He went above and beyond when discussing the multiple financing options available. He puts his clients first at all times. He was genuinely interested in understanding our situation and made enormous efforts to get the best deal for us. He will not give up on you. The buying process was smooth. Mark showed us the car in detail and gave us a tutorial on everything we needed to know about the vehicle. He took the time to help us connect our phones to the car, set up essential safety features and other essential aspects that helped us understand how to take advantage of all the available features. The car model we found in their dealership had all the features we were looking for for a price below the average for other Ford dealers. If you decide to buy a car from Lombard Ford, Mike will make sure you know every single detail in the contract, warranty, car maintenance and service, and much more. After we bought our car, the CEO Rob Lombard came to meet us. He was happy to know we had bought our vehicle and congratulated us. He expressed his gratitude for us choosing his dealership and offered help with anything we may need in the future. We had such a pleasant conversation. It made us even happier to have gotten our car from them. Lombard Ford is a true family, and they will make you feel welcomed and appreciated. I am highly impressed with how much they dedicate their time to provide the best experience to their customers. It has been the most outstanding business experience I have ever had. I highly recommend anyone considering buying a Ford vehicle to take the extra time to drive to Barkhamsted, Connecticut, and get to know this wonderful place.

Bought the RX with 130,000 miles on it and put on only 11,000 miles in the year. It's the, 'wife's' car. We use it a lot on the weekends. Had to replace the rear shocks which really improved an already smooth ride. A spouse complaint is that there is no where to put your sunglasses like you can on the ES. My RX is a 2012 so we do not have a heated steering wheel. Wish we did. Overall, we love the car, and will probably look for another used Lexus!! Smooth ride!

I decided on Honda Civic Coupe. I had spoken to Stephanie and I told her that I wanted her to help with the style and purchase of the auto. This was a simple process and I am very happy with the Sport in Rallye Red. She is very professional as I also found everyone at Liberty Honda to be.

I have owned this 2023 Tiguan SEL R line for almost a year. I have been absolutely satisfied with the quality, the ride, the fuel mileage and everything else about it. IMO it’s the best bang for the buck on the market. It is loaded with options and is still very affordable. I love this VW and , of course, I highly recommend it.

I've used Hoffman Toyota and Honda for many years; both for sales and service. There is not a better dealership in all of CT. I think they are great. Just traded in my Honda purchased from Hoffman Honda for a used Genesis from Hoffman Toyota. Smooth purchase and great staff!!! I'll continue to be a dedicated customer for all my automotive needs. I highly recommend them!!

Best vehicle I have ever owned. Dependable, safe, comfortable ride, great fit & finish and responsive and overall excellent quality. No problems in 48,000 miles.

Shannon has always been wonderful to deal with and very knowledgeable. There is always an appointment available when I need one. While I have a dealership closer to home, I am always willing to travel about 45 minutes away from home.

I’m been a Jaguar & Land Rover mechanic at the same dealership for over 20 years. I’ve had a few Range Rovers myself -all used. I’ve found if there’s a problem you’ll see it early and it’ll be on the CARFAX report clearly noting the malfunction and how many times it’s tried to of been repaired. RUN AWAY IF YOU FIND THIS TO BE THE CASE! If you find a used Range Rover with a clean CARFAX report then it’s built correctly and a worthy buy. Check the CARFAX report and then go from there. It’s the classist SUV on the road and a great car when built with the right parts worked on by quality mechanics vs parts that are defective -generic and continued to be a problem for the next owner. You can easily drive over 200k miles on a well built Range Rover. 2018 is the best year with the lowest complaint due to new electrical harnesses designed and a new computer module. It’s by far the best year this car was built.

Quick,friendly customer service. Steve Longey went out of his way to drive us in the golf cart to find my perfect car! The entire process was easy and stress free! Love my new Cherokee!

traded my 2021 for a 2024 Mitsubishi Outlander Sport limited edition last month. I'm very happy with it. Mitsubishi has made some improvements. bigger screen, leather steering wheel and shifter. I like that I have heated seats and telescoping steering wheel now! and it's 4 wheel drive. helps when I go fishing. 😂 great gas mileage! just needs a little more power under the hood. but for the price and reliability it's very worth it. plus an amazing warranty!

Went looking for a truck on a Friday, left with a truck on that same Friday! Simple, easy, and quick. Worked with Mike on getting a truck and left with it the same day, would recommend, I don’t often do that lightly.

It's a medium-sized SUV. It's not a Porsche, Audi or MB. It is comfortable, reliable, the size and capacity I sought. In two years I've put on ~24K miles and absolutely no problems. My wife is handicapped and uses a walker. She thought the car was comfortable and we made two round trips from Hartford, CT to Key West. In the last 60 years We've had a Beetle, Passat, and a VW Bus that carried our family of four and 2 Dachshunds aacross the country and back to Connecticut - Twice!

Always have an awesome experience sales with Ashley , I love the service dept . And the paper work was pretty quick in the financial dept . You guys ROCK !

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Recently purchased new from Mazda of Manchester. With all the consumer information available these days, new Mazdas basically sell themselves, the dealerships basically direct traffic, manage the transactions and negotiations. Having said that, Mazda of Manchester was extremely efficient and professional and I drove off feeling I had been treated extremely fairly, especially during the trade-in appraisal process, which can be very painful, as I learned at rival Mazda dealerships during my hunt. With dealer discounts and Mazda Loyalty rebates applied, the OTD price paid was thousands less than I had budgeted. Lisa and Kris were helpful and knowledgeable throughout and after the transaction, and were very flexible in working within my schedule and timeframes. Social-distancing protocols surely compromised the typical workflow in the dealership paperwork process, but everything was handled creatively and efficiently. I will highly recommend doing business with these guys if you are in the market for a Mazda!

I love my 2018 Mazda CX-5 to absolutely no end! I have a blast driving it, and it is my first car. I have the Touring FWD model, but it does NOT skimp out on features, it has blind spot monitoring, lane keep assist, back-up camera, Automatic Emergency Braking, airbags EVERYWHERE, and whole plethora of other safety features. It is very quick, reliable, and fun to drive. My only complaint is there is not much in the way of cabin storage. But it is not a deal breaker, since the trunk of the car has a large cargo area, and lots of room in the spare tire area. It has an amazing Bose speaker system and I was given this car for my birth day at about 30k miles, but it was purchased new. I have FWD (Front wheel drive) but it still does amazing in conditions like rain, and minor snow. It is also the only car from this segment that placed a good rating on the IIHS Crash Test. It is often on par with luxury brands like BMW and Mercedes but having the advantage of being half the cost and Japanese so it lasts forever and also since it's not German, the repairs won't cost a house mortgage. However, if you get a 2018, make sure you get an updated Navigation SD Card. I cannot recommend this car enough, it is perfect in nearly everyway. I am now a loyal Mazda customer, and will always have a Mazda in my garage, I trust them more than any other automaker. Perks: Large backseat (I am 6'1 and can for the most part fit comfortably in the back) Fun to drive Fuel efficient Safety Feature galore Reliable and cheap to maintain Excellent use of space Cons: If I had to choose, not as much cabin storage as I want, but I want more than the average person.

Dealer reached out within half an hour of the inquiry and answered my questions regarding the truck. I was looking for a specific option the truck didn't have, but I was impressed with the sales staff knowledge of the truck despite it being from a competitors brand.

This vehicle was very fun to drive, it is comfortable and sporty, and the handling was excellent. Barely any issues, just overall a great driving experience.

Miss Chantilli Cruz was wonderful. She was welcoming at the first few seconds in walk in, like a ball of joy! She is sympathetic and I believe she truly enjoys her job.

I bought my Pathfinder Nov. 2019, I've had no problem with the way the truck runs, smooth ride, the only problem I've is my backup camera doesn't always work, it's just a black screen, so I just judge my back my the sensor beeps. That's my only problem so it get a thumbs up from me.

This dealership is wonderful. My contact with them was limited but they impressed me greatly none the less. The salesman I dealt with appeared to be extremely knowledgeable and very honest!

Bought this model in 2014 brand new, it's 10 years later, at 100K miles, still runs like new , only items done are maintenance so far.Tires, brakes, battery, wipers, etc. Has never been in the shop for anything else. Period.

Always nice people to deal with, I've never had any problems with them. I've been buying toyota from them since 1973, and I wouldn't go anywhere else. Service and sales have always been excellent 👌.

Before I bought this I was driving a BMW 330i xdrive great car. But I wanted something which much more room and reliable. I had this car about 10 years ago and loved it. It’s great on gas drive smooth wish the engine would have a little more power. The interior is super comfy but feels a bit outdated. I feel like for a 28k car called sport it should be a little more sporty. Like electric seats fr example. But other than that interior is great heated seat are great ! Driving is alright and overall all I’ll give it a 4 out of 5 !

Called on used car availability, returned my call promptly. Was able to see car same day and purchased the next day. We had a pleasant experience all throughout. No pressure to buy.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

United auto was a great experience.. Jim is a real honest guy.i will definitely be back in the future….

I love my Mazda 2016 grand touring CX-5. It has been a very reliable vehicle. Cruise control operates perfectly. Great Bose sound system. I wish it got better gas mileage. Not impressed with the navigation system! I am not happy at all with the exterior paint or interior carpeting!

Our service advisor Devan Petit was tentative to our needs and provided prompt updates during the process.

I absolutely love this car and all it’s features even though it doesn’t open and close trunk via keyphobe. Kids love the car especially the panoramic sunroof.

I had a issue with may keep machines Metro and spoke with Jayson..he was very professional and helpful...made things very easy...after my car was looked at I had the pleasure of dealing with Orlando...he was so helpful as also professional...he and Jayson set me up with a courtesy ride back to work and later in the day Orlando made sure the driver came and picked me up to get my car..Both of them made my life so easy.....

I've owed the rogue SV for some 9 months and I'm very pleased with the ride, performance and reliability . Prior to me purchased this car I rented a bunch of competitors to narrow down my choice. The Rogue has alot of features that really come in handy. It's a very thought out vehicle. On long highway trips it holds the road very steadily at 90 MPH and my gas consumption was in the low 40's. For the money to me it's the best value out there

This was our second time working with Derrick Buccacio and finding a vehicle we love. Derrick is always personable and professional. He doesn’t pressure you into things and is honest. One thing that stands out with me about him is he always gets back to you whether he thinks he’s making a sale or not. A lot of salesmen I notice only care to contact you back if they think they’re making money off you. Derrick always gets back to our questions and concerns regardless. To us that says a lot about his character and makes us always wants to go through him to get a vehicle. We highly recommend Derrick to anyone.

I have owned this car for almost 2 yrs & it’s been very reliable & comfortable especially on long trips I would definitely buy again very happy with it.