Used 2019 Toyota 4Runner SUVs for sale near Mesquite, TX

Blindsided by Poor Communication—Saved by Aubrey Price My experience at Toyota of Rockwall was incredibly frustrating due to the poor communication and lack of professionalism from Finance Manager Maria Valdez. After signing a Retail Installment Sale Contract, I was blindsided to learn that the assigned lender doesn’t allow borrowers to hold two active loans—a critical restriction that was never disclosed beforehand. This caused unnecessary confusion and stress. Maria also failed to notice that our trade-in vehicle wasn’t financed through that lender, which should have immediately flagged the issue. The contract itself contained typos that further complicated the verification process. She may pride herself on speed, but accuracy and attention to detail were clearly lacking. When I called to discuss the issue, Maria was dismissive and refused to speak with me directly. She stated, “I’ve already spoken to your husband (the co-signer)—he can tell you what we discussed,” insisting I come to the dealership in person. She repeatedly spoke over me, making a productive conversation impossible. Her unwillingness to engage respectfully made a stressful situation even worse. Thankfully, Finance Manager Aubrey Price stepped in and completely turned things around. He listened, acknowledged Maria’s mistakes, and worked diligently to resolve the issue. His professionalism and empathy were the only reason this experience didn’t escalate into a formal complaint. I also want to recognize General Manager Tony Yazbeck and Salesperson Amir, who were both fantastic throughout the process. They were courteous, helpful, and genuinely committed to customer satisfaction. If you choose to do business with Toyota of Rockwall, ask for Aubrey Price by name—and know that Tony and Amir are also great people to work with. But avoid Maria Valdez at all costs. Her dismissive attitude and lack of professionalism are not worth the stress.

I've owned this car for at least a year now. And the ride comfort is better than they say. It is on the road I'm impressed with the off-road. Ability of this vehicle. Love the looks and the style. I was actually looking for a truck. When I bought this but I'm glad I made my decision for the forerunner.

Just purchase my 2014 C7 Corvette Lime Green Convertible auto. Adam R. helped me throughout my wired purchase. Adam was a pro. courteous and always returned my calls. Ask for Adam R!

I had a voodoo blue for 5 years, then unfortunately totaled it last week. I LOVED this vehicle…and I am a road rep that clocks thousands of miles monthly. Yes, it’s a bit of a gas hog, but it’s about the SMILES per gallon, not the miles per gallon. If you love a square body, uncomplicated icon of a vehicle…this is it. No other justification needed. I WILL be getting another. I’m a 4Runner fan for life!

We purchased the car we wanted for what we thought was a very fair price for both us and the dealership. LaVaugh Andrews and Frankie Espinosa were excellent to work with.

From the comfort, styling and reliability I have found that my 4Runner is exactly what I have needed for years and finally found. It has the winter capabilities that are needed where I live, but still has the style and comfort of a vehicle needed for long road trips and everyday driving.

We just bought our 3rd car from Toyota of Richardson. Lonnie helped us first time and we kept going back to him. He genuinely help us in buying a car. He will get you best deal there. Along with Lonnie his manager Patrick always been very helpful. They value their customer and i am very grateful that Lonnie is my sales person. He worked so hard and very humble and happy individual and make transaction very smooth. I am permanent customer now Thank you Toyota of Richardson A+++++ 5/5 for sure. #bestcustometservice#Deals#bestsales#Lonnie.

If you want to feel safe with your family in any situation and road conditions - you should get a 4Runner. It can off road, it can tow, it can carry a ton of stuff as a workhorse too. The mileage is not bad at all for the size and capabilities of the car. Reliability is something also this car has proved for decades! Great car for work, fun and family trips!

Quick responses through text, emails, and phone calls. Professional and nice workers providing information & details.

it has handled everything I have asked it to do from driving in the city to pulling heavy trailers, and the best vehicle I have ever driven on the snow and ice.

Received excellent customer service from Tammy Mitchell. Walked us through what we needed repaired and tried to save us much money as possible. Thank you so much.

The I talk with was very Profession And knew what He was talking about, very Focus., smart guy

I was able to get a car for my daughter at an affordable price all thanks to Jesus Hernandez

I saw a 2014 Silverado LTZ that had all the features I had been looking for. I set my mind to drive up and look at the truck (I opted not to transfer as I had family in the area I intended to visit). The hold process is GREAT. It's a quick click and I knew the vehicle was going to be there after I drove the 3 hours to look at it. I worked with Chris Biggs and he was great. We talked options on the truck and for financing (they beat my credit union's offer). He was incredibly friendly to be around and my wife and I thoroughly enjoyed talking to him as we waited on our financing offers. He was thorough in making sure we had all the facts and options. If I had anyone in the area looking to buy, I would send them to Chris in a heartbeat. Then I know they'd have a good experience and be completely taken care of.

Aakash was awesome. He provided information that was needed before buying. Extremely helpful and polite.

Carz city was amazing when it came to my car purchase!! I had a trade in and I feel like they gave me top dollar for it!!! I found the vehicle online and they were so easy to work with over the phone and even when I came in person to secure the deal! They had a game area for our kids to be entertained while we did paperwork. They took care of us and went above and beyond! I would definitely recommend them and I would do business with them again! Thanks carz city!!!

My salesman was awesome.Dexter was very helpful in closing the deal.My experience there was wonderful.No stress. I would definitely recommend anyone to visit your dealership.

I was asked when I needed my truck back, I alex for 2pm. I never got a call, and when I went to the dealership at 3pm because u didn't get a call back, I was told my recall was not done and it would be 45 minutes longer. Very disappointing the lack of communication. There service department was slow and I never got av return call. I was not able to wait so had to take my truck. I would continue to go to Ewing but they will not take the service plan I bought from freeman when I purchased my truck. Keep in mind we've purchased five trucks from freeman in the last two years.