Used 2021 Toyota Highlander SUVs for sale near Kemp Mill, MD

The service to the car was detailed and explicit. They were helpful in every way they can and very approachable. They provide a free car wash and the waiting area was clean and nice.

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Excellent service at Koons Ford Sterling in Virginia to diagnose and repair a malfunctioning Automatic window mechanism. Techicians repaired the window, but took time to double check to make sure everything was fixed, and discovered a further problem that required a more extensive repair that solved the problem. Customer service representative Andrew expertly and courtesly handled the transaction both from in-take of my Explorer to the final resolution. Final bill for all services even came in slightly under the initial estimate. Excellent experience and I will continue to rely on Koons Sterling.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

Tasha is really a great advisor in service. Thank you! Handles my car loke it were her own.

This car is like no other car I have driven. It is so smooth, very quiet, and very comfortable. Plenty of room sitting or cargo room

Nice dealer ship staff very helpful and they gave me discount unbelievable and very low interest rate # one dealer ship in my 35 years new car buying experience unbelievable people 200 percent marks for them

My mother recently rented this car for a family vacation to West Virginia and it was amazing! Excellent mileage for an SUV its size. Great performance. Tons of safety features (which is a VERY GOOD thing). Beautiful acceleration. The only problem we had was with the fact that the car will adjust the speed depending on the cars around it (or something like that), but it only happened when cruise control was on. It was overall a very nice car and we are actually planning on purchasing one soon.

I leased a 2021 hybrid XLE. I had no idea the mileage would be insane for a vehicle this size. 37 to 40 mpg. I didn’t believe it either. I have saved two pmts maybe 3 in one year over the 2019 standard engine. Car drives great and many safety features make a completely reliable auto for my family. I will be getting another one when this lease is up I have no doubt. If you room for all your you won’t be disappointed.

My sales man was Sam, he was respectable, honest, and overall pleasant to be around. He showed integrity, I didn't feel as if he was trying to Hagel and play trickery games in order to get a sale. I would recommend this place to anyone, it is the first dealership I have been to that offers a life time warranty George was also very pleasant and personable. . It was over all a good experience

Sheehy provided a pleasant purchasing experience with no surprises. Fair deal and good transparency throughout.

They were super helpful, and answered all questions. They also helped me set up the entertainment system. They had snacks and a nice lounge waiting area

I enjoyed my test drive experience and the staff was attentive. However, the rep who worked with me and my boyfriend insisted on accompanying us on the test drive. No other rep had joined us at other lots, either private or dealership, so it seemed like more pressure and less privacy. We also had to tell the dealer that we’d meet him inside after talking privately. Again, pressure. That, plus no acknowledgement of the need for cosmetic repairs—duct tape under the seat, a hole worn through the driver’s car mat—made it fairly easy to walk away from a decent car.

Purchased 2026 Honda Odyssey by trading-in my 2022 GLE 350. I had great experience with the entire team. They were very accommodating in the entire process from trade-in to buy to financing.

The staff that attended to me delivered great customer service and an willing to recommend his services to my good friends, I which is gonna attend to me Next visit

Perfect, great friendly service. Very attentive and helpful. Fast in and out. Ready on time that was promised. The consultant kept the communication going. The service manager made sure I was taken care of, alo g with my consultant. Happy with the service

Paper works was ok. Dealership could should have faster computer system to close the deal. Credit dept. officer was very professional.

We had an excellent experience with Kevin and Pedro buying a very nice, very competitive priced and well maintained, Ford F-150. They got us a very low/fair good rate on credit, and they also were very friendly, professional, honest and quick with the process. There were no surprises or issues or switches. Very reputable and trustworthy dealership and I’m really glad I bought the truck! It’s running great

Karen Escalante made all the difference when it came to buying a new car at Koons Ford Falls Church. Her outgoing nature, knowledge, and dedication to explaining the entire process from start to finish truly set a new standard for me when deciding on buying a new car. It's wonderful when a dealership, like Koons Ford Falls Church, creates an atmosphere where you feel right at home and prioritizes excellent customer service. Knowing that the finance team was also transparent and focused on getting me the best deal possible seals the positive experience. Again, If you are looking for great customer service, check them out and don't forget to ask for Karen Escalante and tell them I sent you :)

AWESOME DEALERSHIP AND STAFF❣️ GREAT SELECTIONS 2 CHOOSE FROM🚘🚙 THANK U 4 MY NEW SUV🚙🤍💃🏽🥳🎉

The website was accurate and the employees were helpful. I found exactly what I was looking for.

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!

Outstanding service with attention to details. The preferred service that will keep you satisfied each and every time.