2021 Toyota Highlander consumer reviews

$35,085–$36,685 MSRP range
side view of 2021 Highlander Toyota
96% of drivers recommend this car
Rating breakdown (out of 5):
  • Comfort 4.9
  • Interior design 4.8
  • Performance 4.8
  • Value for the money 4.8
  • Exterior styling 4.8
  • Reliability 4.9
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Avoid this highlander, look for Japan made toyota

I got the car brand new and I experienced vibration when braking on high speeds which got worse later on that the vibration can be felt when braking at low speeds. I took it to out local dealership, Capitol toyota here in San jose bay area, more often than the recommended maintenance guide states because of the issue. The dealership did not look into the issue and just shrug it off stating that the brakes are new, rotors are new, no problem on visual inspection, it’s a toyota, lets see if it will still be there on the next service. Then came 32000k, now that it is out of warranty, the dealership said its a worn rotor pads, and that it is not covered under warranty anymore and also because it is something that is part of wear and tear. BS! The service advisor initially told me on the last service that the rotor was not surfaced properly or not surfaced at all before installation. I was charged 450$ for that repair. I called toyota and sided on the explanation of the dealership. I told them it will be my last toyota and it should be for anybody unless it’s a toyota made from Japan, I’ve had japan made toyota cars before with no problems. On the good side, I love the looks of this SUV, not too aggressive but still looks mean and stylish. The transmission is like butter on higher rpms but experienced some lags when in low speeds. Its front seats and middle seat are both comfortable but the rear seats are reserved for very short adults(<5 feet tall) or young kids.


Rented this car for a week and loved it!

My mother recently rented this car for a family vacation to West Virginia and it was amazing! Excellent mileage for an SUV its size. Great performance. Tons of safety features (which is a VERY GOOD thing). Beautiful acceleration. The only problem we had was with the fact that the car will adjust the speed depending on the cars around it (or something like that), but it only happened when cruise control was on. It was overall a very nice car and we are actually planning on purchasing one soon.


Electrical and rattle issues

Purchased new June 2021, has 9500 miles, has had rear door panels fixed for rattles, muffler heat shield replaced for rattle, still rattles , static electricity (ESD) on low humidity days trips the proximity door sensors by slight finger touch on top of front door handle , locks all doors, also garden hose water does same , humidity up to 40% , local dealer can't fix , Rep notified , still waiting for this to be fixed


Best Highlander I’ve had yet.

I leased a 2021 hybrid XLE. I had no idea the mileage would be insane for a vehicle this size. 37 to 40 mpg. I didn’t believe it either. I have saved two pmts maybe 3 in one year over the 2019 standard engine. Car drives great and many safety features make a completely reliable auto for my family. I will be getting another one when this lease is up I have no doubt. If you room for all your you won’t be disappointed.


Not what I really expected.

Bought a Platinum. It is loaded. It rattles and has a lot more road noise that I expected. Tire noise is overwhelming. Cabin itself is tight and well appointed. Passing power is disappointing. Would prefer more seating adjustment. Center console design is a joke. Overall nice automobile but I will not purchase another.


Brand New 2021 Highlander XLE…. I’m a little disap

I like the Highlander XLE but every time I’m on the highway driving I can hear the wind on the driver side. Toyota has not been able to fix it or figure out how to fix it. And while waiting at the light sometimes it feels like the highlander just stopped running and when push the gas paddle it sounds like you just started the engine. I’m a little disappointed. Hate there’s no CD player. Even Lexus has a CD player.


Awesome Highlander

Purchased 2021 Limited in August and have been very pleased with the safety features, especially the front and rear sensors. I hear 2022 trim levels XLE and higher have the passenger power height adjustment, finally! This the biggest issue I have with my Highlander. I also think the front seats could be a little longer to support legs better! They used to have this in the 2nd generation. Otherwise I like my vehicle a lot. 7,800 miles so far!


My Suprise

I got my 21 Highlander last year... It was my Birthday gift from my husband...I had always wanted one... He said let's go look at the new cars... When I saw it... It took my breath away...when we drove it... I was sold...so he said Happy Birthday baby ! I have the most wonderful husband and the car of my dreams ! Thank You Toyota... I love my car !!!


2021 Highlander XLE review

Bought the 2021 Highlander XLE with the XP package in August of 2021. We have taken quite a number of trips, in the Vehicle and it really is nice to drive. The adaptive Cruise Control, is really nice on long trips. The vehicle gets between 28-29 MPG on the Interstate at between 77 and 79 MPH. It averages normally between 25-26 MPG combined City/Highway. Most comfortable Vehicle, I have ever owned or rode in and I am 71, in a couple of weeks.


Love My Highlander

I love my Highlander Limited. The exterior is very nice Blizzard White. Interior is gorgeous!! All the technology available. It’s an absolutely great car. I highly recommend this car. It is very luxurious.