Used 2022 Toyota Highlander for sale near Randolph, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

I bought a brand new Toyota Highlander platinum hybrid, 2022. I’ve owned Mercedes and a whole bunch of other cars but the noise from this literally hurts my ears. Really sucks because I wanted to keep this car forever but now I wanna get rid of it because the low bassy vibration is absolutely terrible. I have seen some people talking about a foot to radiator seal, hoping that might help. I want to fix this but its some serious xxxxxxxx. I like bass but this suckd toyota… 😢

Very good and sold a vary good car to me as my first car. Very pleased

My 2022 Highlander is a great car. It is very roomy and comfortable with a lot of safety features. The back seat is very comfortable

I bought my 2022 Highlander SE in November 2021 when selections were limited. It was not my first pick after researching and not my preferred color. I financed outside of Toyota and received a much better interest rate and my credit union said I was paying more than a reasonable price. But I was desperate and needed to new vehicle. I will see if the resale value keeps up with current value. So far it has performed well with a slight exception for the all wheel disk brakes. Sometimes I hear noises from the rear when backing out of my driveway when applying brake pressure. Also braking while driving seems a little soft and squirrelly. Just doesn’t feel quite right. The technology options are too numerous to mention and still learning but love the blind spot notification features. Fuel mileage is good compared to my V8 but performance is lacking even with sport drive feature selected. And in reference to one of the other reviews, the console storage is deep but too narrow. Overall I am enjoying my Highlander very much. I haven’t made a road trip in it yet so we will see. I can say it is a great family vehicle for short trips around town where a lot of start stops occur.

Brandon was very helpful with the information I needed to purchase my new car. He answered all my questions on my purchase, Brandon couldn't have been any nicer I recommend him highly

I bought my second Toyota in 6 months this week, and the main reason was that I was fortunate enough to have Aiman as my salesman. Very knowledgeable and honest. I'll return for another Toyota in the next year or two.

The staff were extremely knocked and patient while assisting me in purchasing a new car.

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

Nick was professional and very knowledgeable throughout the experience. He made sure my new truck all set and gave me a detailed explanation of all the different systems on board !

I spent a lot of time searching for a specific color, make, and model. From start to finish Chris Trombley and everyone else I dealt with at automax to push this deal through were great. There were never any surprises. Communication was excellent and the transaction was as easy as it could be for buying a car out of state.

VERY good experience with purchasing my new truck highly recommend no hidden fees or extra charges 👍👍👊🏻

First I like to thank tony the sales consultant the boss malisa and major for the time they spent on me and my great niece. I very much appreciate the whole team for working hard so my great-niece can drive away in a 2021 Kia mirage. Some day when I can dinner will be on me

Great service. Everything explained and completed to expectations. Service staff was pleasant, knowledgeable, and very helpful. Definitely recommend and will continue to this service department

We bought a used Honda from Brett at Kia in Danvers. He was thorough and answered all of our questions and concerns. When we had questions regarding our vehicle after driving it for a few weeks, Brett arranged for us to have a rental while the car was inspected and checked out. The service department was organized and explained every question I had in great detail. Thank you!

Had a great experience buying my Rav4 Prime from John T. He was prompt and responsive. Answered all my questions. Showed me all the special technology features.

I had the pleasure of meating a sales rep named manny and he delivered just what i needed i was satisfied thanx msnny 5 stars!

Kyle Kelle provided me with exceptional customer service. he made the car buying experience stress-free and made it seem so simple. He took care of everything. I’m so grateful and I love my purchase.

I always have a positive experience when visiting Imperial Toyota for service. Curtis was especially helpful with my last oil change.

Since 2015 I've known whenever my Toyota vehicles have required maintenance I knew that the professionally trained mechanics at IRA Toyota would do whatever was needed. Whether it was a simple oil change, or something more complicated they always treated my vehicles as if they were working on their own vehicles.