Used 2023 Toyota Highlander for sale near Mansfield, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

Have a great review for service department especially Michelle! As I'm a 77year old female was leary about going to dealership . However she was very efficient and kind AND NEVER CHARGED ME FOR A SMALL PROBLEM. In this world of greed its nice that a company treat customers with respect.....Pat from the Vineyard

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I have been with BMW for several years. I thought Tony was probably my best salesman to date. It was a pleasure dealing with him.

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Mike Maynard and John Finlay as well as Jack and Matt took great care of me when I purchaser my 2025 Land Cruiser. I would recommend them as well as the Land Cruiser, happy with all aspects.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

My care was at your dealership for about 10 days due to a water issue. The person who handled my concern was Keith Pereira. Mr Pereira handled my concern with respect, professionalism and the utmost concern about my vehicle. He would call me often informing me of the status of the work, prices and other concerns he had. I had a very tough 10 days for personal reasons but Keith was outstanding during that time. He really is an asset to your company

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Of all the Toyota dealerships I visited, Dave Souza at Imperial Toyota was able to find the exact car I was hoping for (he kept looking long after we spoke in-person) and reached out when he found it. He was helpful, not pushy at all. …and I really like my RAV-4 Prime… it is so smooth and zippy to drive… and the supersonic red is extra fun.

Was very happy with this dealership my experience was overwhelming most of all because I had the best service and sales person her name was Natasha Alexandre and I couldn’t have found a better person to take care of me considerate in every way and her service was top notch thank you and I will definitely be back and let everyone know.

Thank you so much Cory for all of your help such an amazing young man who really cared about me and I would recommend him to any and everyone a true asset he is to this dealership. Thanks again.

My 82 yr old mom was looking for a used car. They treated her with respect and helped her right away. Matt, our salesman, was very helpful with all the questions I had for him and they even delivered the car to her since I couldn't help. ( I live in Maine) I was VERY pleased with this dealership!!

Peter our sale rep was very knowledgeable About the car that we are purhasing. He is very patient, good listener and has a calm Demeanor. Doesn’t give you any pressure.

Bought new Toyota tacoma, easiest car purchase ever.. negotiated online, no surprise at dealership. Straightforward, Easy & Honest. Financing was easy, great rate.. Just a pleasure to deal with Toyota of Darthmouth. Highly recommend buying car/truck here. Paula of Internet sales was great, Ken walked me thru truck.. just great experience! ⭐️⭐️⭐️⭐️⭐️

Easy to schedule and a good tracking system for prior repairs and recommendations. My one complaint was the unannounced (unless I missed it) surcharge on using credit cards. I get emails and texts regularly. One of them should have noted the 3.5 % fee on all credit cards. I was not the only customer there who was taken by surprise when trying to pay a bill. I was able to max out a debit card and toss in some cash to cover the repairs but costs like that need to be made ahead of time, not sprung on people at the register.

I had a great experience there. I am looking for a car and the sales man Nick R. was so helpful. I think I will go back for a second look.

Had a great experience buying my Rav4 Prime from John T. He was prompt and responsive. Answered all my questions. Showed me all the special technology features.

The staff at Wellesley Toyota made the whole experience so easy to get my new RAV4, after being Tboned in my Camry. When I had an issue with my current plates it was taken care of without an issue!! Thanks! Love my new RAV4

I have always been pleased with the service I receive at Imperial Toyota. I promptly get an appointment and work is completed in a timely manner. I have dealt with Jarrett Viens and he is very accomodating.