Used 2023 Toyota Highlander for sale near Orangetown, NY

Scott Bateman, service advisor at Mercedes-Benz of Orange County, has yet again proved to be exceptional in his role and an integral part of the team at this dealership. His customer-focused approach highlights professionalism, attentiveness, communication, and respect for time. Scott goes out of his way to provide thorough and accurate information to his customers, ensuring details are understood every step of the way. The service videos are a unique touch that add to the experience and knowledge-base for customers, complementing the personal interfacing that is necessary for outstanding customer service. The Sales Department is key for getting customers into the dealership; however, the Service Department is crucial in maintaining longevity and sustainability for many years to come. Scott makes this vision a reality. I highly recommend Scott Bateman and the service team at Mercedes-Benz of Orange County/Benzel-Bush in Harriman, New York, near the Woodbury Commons, for all your service needs. I look forward to many more years of working with Scott and his team.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

The service department is always excellent. Even though I did not purchase my new vehicle at this location in 2022 (not by choice, but because inventory of new vehicles of my preferred model was very scarce at the time) they still offer all the benefits of the warranty and extended service plans I signed up for during my purchase elsewhere - making for great Toyota brand loyalty. I work closer to this dealership than the one I purchased from, so it was a pleasant surprise to enjoy working with this dealership right from my first visit. I especially appreciate the shuttle service they offer to take me home and back when there is going to be a long service procedure. Also, I have a choice to schedule online or by phone, and I like having both options. Finally, the explanatory videos taken by the technicians when they have finished the job are great to have both at the time, and later at home when I want to review and fully understand what they said once more.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

Hamad Deeb was a huge help throughout the entire car-buying process. Everything went smoothly—he explained things clearly and made sure we felt comfortable and confident in our decision. What could have been a stressful experience turned out to be easy and straightforward thanks to his support. Highly recommend it!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

I can't tell you how happy I am with the service you provided, the great price you offered, and I just love my "used" Prius. Even though you are over four hours away from where I live and three states away, I would definitely come back again to Penn Toyota to purchase another vehicle! Your service is impeccable, your attention to detail and the overall great experience I had with your dealership was fantastic. Luis, my, salesman, was wonderful, kind and considerate. Thank You for being wonderful and honest dealership!!!

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Took our car in for service and everyone was very welcoming and the job was done quickly and efficiently. A+++ Thank you for servicing my car!

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

Maryem is very professional and very nice and friendly keep up your good work . She’s well mannered and she knows what the customers need and I’m so grateful that this kind of people at paragon are well trained thanks .

Jeremy was fantastic to work with, transparent and committed to providing all the information I needed to make an informed decision. My experience purchasing a Mercedes-Benz C-Class C 300 at CPM was stress-free. If you're looking for a dealership that prioritizes customer satisfaction, I highly recommend CPM.

Great customer service. No problems at all and I love the car we left with.

Very professional and experienced guys.. Victor and Igor made everything easy.. like 1, 2, 3..When we got a deal, I got out in 20 min.. payment, credit approval and keys from the car, excellent service. Thank you guys. I will definitely come again for my next car.

It was quick recall service. Staff was hospitable. Provided good pick up rides from my work place. Dealership maintains a class of its own. A visit is worth.

Service was prompt & great. Jonathan was very helpful. Always appreciate the great & very efficient service.

Luis was very kind and helpful. Although I didn’t purchase a car, but the service was great.

Great service and very accommodating. Arron really helped us out and got us the vehicle we were looking for

David was a great person and the service was excellent He explained all the steps to follow. They did finish sooner and did a good job 👍

I PURCHASED A BRAND NEW RAV4 WITH SIDIBE. I WAS REFERED BY A GOOD FRIEND. MY EXPERIENCE WAS VERY GOOD. THANK YOU TEAM CITY WORLD

I had a great experience at Fordham Toyota, Jose Gonzalez was great he answered all my questions and took his time. This is my 2nd vehicle with them.

Rosse was absolutely amazing, very professional, knowledgeable and courteous. Everything was agreed upon before arrival to the dealership

Angel Nunez helped me find a car that I loved. He showed me several Honda Fits. I wasn’t sure if I’d wanted to lease or buy. Angel was patient and went over all options with me. I settled on a certified pre-owned car with 18,000 miles on it. The application process for a loan was handled quickly. When I went to sign the paper work with Ivan Then, I encountered a few obstacles but, as a consumer, it is your job to ask questions and read all the paperwork placed in front of you before signing. If you do so, you will not be taken advantage of. So, when I sat down with Ivan, I asked if the car was certified and he said it wasn’t. The lack of certification was an oversight on the part of the dealership because the car was clearly labeled “Certified.” Ivan was honest with me but if I hadn’t asked, I would have walked out of there thinking that I’d bought a certified pre-owned vehicle and I would not have. Anyway, the dealer agreed to have the car certified and told me to return the next day which I did. When I came back the car was certified and ready for me. Finance doesn’t ask you what length of a loan you want. They just automatically draw up paperwork for a 72 month loan. READ THE PAPERWORK. If you want a different term, you need to make that known and they will adjust the terms. Also, the dealership was only giving me one key but asked me to sign something saying that I’d received two keys. When I pointed this out, they agreed to have a second key made for me at no extra charge. Of course, If I hadn’t noticed that, I would not have gotten the second key. So, Angel was pleasant and fair. Ivan was helpful. The process was smooth and I got a great car but because of those hiccups mentioned above, I have to give 4 stars. Be careful and be an aware buyer. Don’t be afraid to ask questions and read everything. Overall, I had a great experience at Bronx Honda and would recommend the dealership. They have a bigger selection of vehicles than the other two dealerships I’d visited. I also want to mention Kofi who details the cars. He was very helpful and suggested some things I might need for the car and where I could get them.