Used 2023 Toyota Highlander for sale near Severna Park, MD

Great customer service! Great service from the service department! Prompt service per my scheduled appointment. Thanks Jay!

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

April was the bomb, I came back 4xs before I purchased and she was patient and waited for me not to feel like I was making a spontaneous purchase. She is the only sales person I recommend!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.

Jason was excellent. Kept me informed with the process every step of the way. Of the dealership that I have dealt with Eastern is the only one I would go back to.

We own a 2.4 Turbo XSE, has plenty of power to get you in and out of traffic. Just took a 10 hour road trip from NC through the mountains of VA & WV, performed like a champ up steep inclines and ride was very comfortable. We really like the captain chairs, easy to get passengers (inlaws) in and out. Had plenty of room for a wheelchair with 3rd row folded down. Really like the sporty look of Highlander. The 20" black rims compliment the look for me. I wish Toyota would've designed with dual exhaust to better enhance the design.

Anytime I come to eastern automotive on reisterstown road, I always prefer to work with Cortez! I bought my last car from him too. I remember the dedication he spent to ensure I left with a car from back then :)

Have had 2 Toyota Rav Limiteds and they were great. Decided to go with something a little bigger this time so got a preowned 2023 Highlander Limited. Love the ride, quieter than the Rav 4 and definitely more room. It’s only 3 inches wider, but 10 inches longer. Seems like the front area is quite a bit bigger than the Rav. Great purchase!

monique was very helpful in accommodating my needs. she allowed me to drop off my car a day earlier and kept me aware of the progress during the day.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Walked into their dealership on a Saturday morning, and two hours later I got the car I wanted at the price I expected. I also got a fair price on my trade in. Nick and his team made the buying experience very positive. Will return for future business.

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

Carlos did a great job the best sales person it took him 45 min to land me on a 2023 Camry with only 1500 downpayment

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Wonderful staff, they make the buying process very smooth and easy. Customer service is excellent. Sales guy Paul is great, shows he really cares and goes the extra mile. Jared accounts person is also great. Highly recommend all

Always positive vibes. Service rep advises well of problem and resolution. Makes accommodations for service and support. Thank you for service. Toyota of Bowie great.

My wife and I bought our car from Ourisman's Gordy Mueller a little over 2 years ago; we tend to follow Gordy from dealership to dealership because we trust his judgement in helping us select our cars and seeing that the dealership handles maintenance and services for us in a good fashion. Our most recent experience with servicing was a little over 2 months ago. Scheduling the appointment was quick and easy and the handling of the actual service was completed very quickly. All staff were knowledgeable and very pleasant to work with. All in all our entire experience in buying and having our car serviced at Ourisman has been extremely good.

I had an excellent experience with Alex Abbaszadrh. He answered all my questions and never pressured me to buy. He helped me find a car that met my needs at a fair price.

If Kiersten didn't tell me, I would not have known she was new to Toyota. She has the knowledge, and such a wonderful personality. She was a joy to work with. When I called the dealership, she was the one who answered. She was my sales person through the duration of me buying my vehicle. She has a bright future ahead of her, and will do well. Ask for Kiersten when you stop by Toyota Ourisman. You won't be disappointed. THANK YOU, KIERSTEN!!

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

I?m always happy with the service?? The people are Great! They are prompt in explaining what needs to be done right away; as well us letting you know what is needed a little later

The quality of the work is been examine, assessed and provide feedback. The staff was great ever helpful and answered all my questions. I can?t wait to return to Toyota on my next visit. Highly recommended.

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Margie Himmelstein was knowledgeable, professional and great attitude. She walk me thru the entire process. I trade my vehicle for New vehicle. I give her all the props. She made the experience pleasant and answer my questions. I would highly recommend her.