Used 2024 Toyota Highlander for sale near Hull, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Purchased a new Ridgeline and the sale went perfect. Eduard was knowledgeable and efficient in getting the sale done quickly considering it was a holiday week. This is why I’ve had him as my salesman on three different occasions. A fine dealership.

Exceptional and trustworthy! I would recommend you shop here for a new or used vehicle. Very knowledgeable and understanding willing to go above and beyond.

Went above and beyond what was expected. Worked with me on off days and after closed hours. Helped with everything I asked for. Parker was awesome!

Had an excellent experience at this dealership. First time buying a car and they made it very easy and stress free. The salesman Aiman was great he kept me updated every step of the way.

Purchase a car Brett and merlyne were A+++++ very pleased with everything 😀 would highly recommend

This dealership has fantastic employees. I received great service from German and Josh. They listened to what I wanted, and didn’t try to sell me on anything else. So glad I found this dealership. I would highly recommend it to anyone wanting to buy a car. Thank you German and Josh!

I recently purchased a vehicle from Woburn Toyota, and I couldn’t be happier with the entire experience. Alex took the time to understand what I was looking for and worked with me to find the perfect car that met my needs and budget. They made the process smooth and stress-free, explaining everything clearly and answering all my questions along the way. If you’re in the market for a new or used vehicle, I highly recommend Woburn Toyota. They exceeded my expectations!

Alex was great, he showed me all the features in my new camry and helped me with toyota app. Thank you Alex

Just had the pleasure of meeting sales consult Mark Weisman. Mark is the most honest sales person I have met in a long time. How honest? He convinced me to keep the Jeep I have now. Check him out. Charlie S.

Bruce Brewer is an assistant manager who was my service advisor. He is fantastic! He is cheerful, honest, and very thorough! He always researches my questions and double check to see if anything else needs to be repaired. It is because of Bruce that I use Ira Toyota! Really exceptional service advisor.

It was an excellent experience. No pressure from our sales person at all, along with 'No Haggle Pricing" made everything easy and simple. The vehicle was prepared and delivered as promised.