Used 2024 Toyota Highlander SUVs for sale near Elkridge, MD

Derrick was patient and calm and very knowledgeable. I ended up with a good deal on my 2021 RAV4 and am happy. Thank you!

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

Thanks to April and John, a not so fun activity turned into a positive experience! We love our new car ♥️

My experience was very good and shiela was a great host and lead me to a great deal,and I'm very grateful for her attention to my wants and needs. She's a great salesperson.

Took my car in for a recall was told 3 to 4 hrs they had it done in 2 1/2 hours was very impressed with the service they provided for me

Polite, Accommodating, and Informative I called he said he could get me in. Was available upon my arrival. He was very helpful inquiring about other things I may need and I got another service I needed.

I recently had my car serviced at Jim Coleman Toyota in Bethesda. Like many people I think, I had not taken my car to a dealer for servicing for quite some time. Instead, I used a smaller private mechanic for services like oil changes and the little things that came up, but had not done much in the way of regular maintenance other than that. Earlier this summer we were going to take the car for a long road trip, and I decided to take my car in for an oil change and a check up to be sure it was safe for a long trip. My service representative, Mark Waters did an excellent job. He explained to me what he felt needed to be done. Essentially it was a 60K mile service, All the fluids were checked and replaced, a new drive belt, checked my tires, new wiper blades, and a number of other regular maintenance things. The car drove great on the trip. The trip included many miles on the highway in the pouring rain. I felt comfortable and safe knowing my car had recently been serviced. Upon my return the air conditioning went out. Mark had the mechanic Kevin Parry inspect it and determined I needed a new compressor. They were able to have the car back for me the next morning. Kevin even fixed a few minor body work adjustments on my front fender and on my driver’s seat electrical controls at no charge. Both times I used them, when I picked up my car it was delight to find that it had also been washed for me. I will certainly continue to use Jim Coleman and won’t hesitate to recommend them to others. Five Stars!

David, thank you so much for such excellent and courteous service at Koons Arlington Toyota!

Everyone was very helpful and patient as they guided me through the process of buying the car! It was a great experience.

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

Phaeng was wonderful to work with. She’s patient, charismatic and very knowledgeable. I was a first time car buyer and unsure about my decision but she made sure to answer all of my questions in detail. I’m so happy with my decision and choosing this dealership!

Milo at Koons Toyota in Westminster always provides excellent customer service All the technicians are very good and offer great services

Scott Kulik was a pleasure to work with. He made the whole process easy and answered all of our questions. Thank you Scott.

Mo was super friendly and helpful she is the best thank you Mo for my car!

As soon as I walked in I was greeted by Mo she is very friendly and had the car all ready pulled up for me. She answered all my questions and was very patient with me. The process was very easy and I was happy thank you Mo for everything!

Purchased a new Tundra from Anthony ( Josh ) Bruffy. Had a great experience with Anthony test driving vehicles and when I made final decision, he and Chris in finance we easy to work with. No pressure whatsoever. Great experience. When I got home, I even told my wife how easy everything went. The whole staff was great. Thank you!!

Koons service is always stress free when going there . Service associate Molly is always on her A game with keeping you informed with your vehicle.

Lauren Leonard is a rockstar! Had a frustrating experience with Toyotas national call in center for scheduling but was fortunately transferred to Lauren and she changed my whole experience from frustrating to fantastic! It was apparent how much she cared about giving me GREAT service from the second we began our interaction. She got me scheduled, serviced my RAV4 with professionalism and got me in and out with great efficiency. Loved my Toyota service experience all because of Lauren! You can see how much she cares in her job. Thank you Lauren!!

Aydan is an absolute champion, he was exceptionally professional, knowledgeable, and courteous. He made the experience of buying a new car smooth and stress free.

I recently purchased a car the other day from Hampstead Pre-owned and have to say how easy the process was. My salesperson (Nemo)made it a no pressure experience. I told him what I was interested in, and he prepped the car for a test drive. When done I was asked if this was good or is there was something else I wanted to look out. He never tried to talk the car up or sway me in any way. When I decided to buy he finished up on his part and was passed off to finance, general manager and owner. Everyone involved (and employees not involved) were very accommodating and friendly. I'd buy again from them.