Used 2024 Toyota Highlander SUVs for sale near Verplanck, NY

Always reliable and outstanding customer service. Waiting area well stocked and comfortable. Staff friendly and informative, attentive to details and future needs. Service department used modern diagnostic equipment that can be reviewed while waiting

El ir a Toyota, es sentirse en casa con el servicio personalizado de cada trabajador que los caracteriza y lo más importante que hablan nuestro idioma , agradecer infinita mente al Sr Luis ya que el esta a cada momento ayudándome en el proceso de servicio del carro ... Gracias Toyota!!

John Garcia was 5++star service receptionist. From his first greeting to the exit. In a difficult time for me he went over and above any expectations. Thank you John for your sincere concern and kindness. I would consider coming back in the future because of this 5++ experience. Michelle M

My variceal was delivered a couple weeks early, but was not informed that I needed to complete purchase earlier as well. It made me scramble to get to dealer as I was traveling. All worked out and hopefully Ford will take notice so this problem is r=easily resolved.

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

I am very pleased by the way I was treated by the salesperson his name Carlos Rodriguez 5 star he answered all my questions & helped me decide on which car was convenient for the family .Thank you Carlos Rodriguez you rock.💪💪💯💯👍👍👍

Great customer service, very comfortable lounge, great transparency about the cost, and beautiful free car wash

Very smooth transaction, Hermes & Dante were very nice to work with. I wouldn't hesitate to recommend this dealership.

Thank you tu Carlos Rodriguez who helped me with my new car, thank you for dedication.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

This is my 3rd vehicle with Jimmy Johnson, he has always being very helpful along with the manager Robert, Thank you Jimmy and Robert for your help and guidance in purchasing my vehicle. i recommend Jimmy Johnson to everyone looking to get a vehicle thank you city world Toyota, and thanks Jimmy Johnson.

Such an amazing deal! Went in because our 2 Toyota leases were ending and a few hours later we walked out with 2 new Toyota's..SO HAPPY WITH EVERYTHING!!!!

I had a 5 star experience with Toyota of Hackensack. Kellen Tavarez, my salesman went above and beyond on my behalf. Kellen is friendly, knowledgeable, courteous and professional. Kellen made purchasing a vehicle a quick, easy process. Very grateful!

We greatly appreciated Jeff Canlas' straightforwardness. We do a great deal of research before purchasing a car and knew what we wanted and the price range we would consider. He was one of very few salespeople who provided us with a detailed breakdown of pricing and who didn't waste our time by promising things he couldn't actually deliver. We have no patience for bait and switch dealers. Jeff stayed in touch, let us know when a particular car in which we had an interest was actually on the lot and even stayed open on New Year's Day to enable us to see the vehicle in person. We asked for some consideration on one small add-on and he made that happen as well. The pricing was right, the trade-in offer was fair and it was a pleasure to work with a person who didn't "play games" but just delivered what was promised. We would recommend Jeff and his dealership.

Inquired online and I received a text from Peter Garcia immediately for 11/19 @ 6. I stopped by to look, Peter showed my the options available in the car I wanted. I drove the car home that night. Totally great experience from start to finish. Peter could not have been more accommodating...he even programmed/personalized the electronics for me! Richard in finance was great and made it all seem effortless. Total experience was 5 stars *****. Thanks guys! City Works is lucky to have you on their team. Absolutely buy your next car at City World!