Used 2024 Toyota Highlander for sale near Upper Montclair, NJ

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

I have purchased a few cars from Paul Miller Toyota at West Caldwell NJ. We always had great experiences with the sales team. It was no different when we purchased our Lexus RX on Black Friday. Himanshu Patel advocated for us and we felt that we received a GREAT deal, a lot better if we went to other dealership! Great work Himanshu and team. Who knows, we might be there again in 2 years! Thank you!

Excellent customer service, Ana Collado is very respectful. Explains everything clearly. Everyone is very friendly and cars are in excellent conditions.

Matthew Tuchman was wonderful! He gave me the lease deal I wanted. I returned my Honda Sport Accord (9400 miles) for a 2025 Honda Accord SE. Matt made me feel at home at DCH & really Delivered Customer Happiness for me. When my remote keys did not work, he told me to call Roadside who arrived in 25 minutes & towed my car to DCH. Matt had my 2 remotes recalibrated & a brand new battery in the car. He then drove the car to my home (another car followed to take him back to DCH) told me what he did & made me very happy. Matt is very special & will be very successful. Thank you! Frank Felberbaum

Always great customer service and great communication! They go the extra mall to get the job done.

Jeremy was great and assisted with explanations of all of the bells and whistles with our new BMW 3 Series 330e iPerformance.The service we received was nothing short of excellent.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

Our experience purchasing the BMW 328d was outstanding, thanks to Jeremy's responsiveness, helpfulness, and professionalism. From the moment we walked through the door, he was ready to show us exactly what we were looking for, along with other great options to consider.

I purchased a used RAV4 from the dealership. Travis was very helpful on guiding and assisting though the purchasing process & explaining all the details needed to buy the car. The New Rochelle Toyota is highly recommended.

I had a 5 star experience with Toyota of Hackensack. Kellen Tavarez, my salesman went above and beyond on my behalf. Kellen is friendly, knowledgeable, courteous and professional. Kellen made purchasing a vehicle a quick, easy process. Very grateful!

Jeff at hyundai was very nice. I went to see what would be my options to release. He showed me exactly what I ask for and the information he gave me was helpful.

My variceal was delivered a couple weeks early, but was not informed that I needed to complete purchase earlier as well. It made me scramble to get to dealer as I was traveling. All worked out and hopefully Ford will take notice so this problem is r=easily resolved.

No pressure approach, honest opinions and suggestions from the sales representative. Car was promised and delivered on time. No issues with this transaction and I would visit this dealership and salesman again.

Beautiful all the time they work with u they off you coffee and tell how long it take to work on your car

We greatly appreciated Jeff Canlas' straightforwardness. We do a great deal of research before purchasing a car and knew what we wanted and the price range we would consider. He was one of very few salespeople who provided us with a detailed breakdown of pricing and who didn't waste our time by promising things he couldn't actually deliver. We have no patience for bait and switch dealers. Jeff stayed in touch, let us know when a particular car in which we had an interest was actually on the lot and even stayed open on New Year's Day to enable us to see the vehicle in person. We asked for some consideration on one small add-on and he made that happen as well. The pricing was right, the trade-in offer was fair and it was a pleasure to work with a person who didn't "play games" but just delivered what was promised. We would recommend Jeff and his dealership.

Thank you tu Carlos Rodriguez who helped me with my new car, thank you for dedication.

Staff was very knowledgeable and helpful. A smooth transition from start to finish. Five Plus Stars!!!!!

Mitch, your sales person was friendly and knowledgeable. He made a tremendous effort to get me into a new vehicle.

Inquired online and I received a text from Peter Garcia immediately for 11/19 @ 6. I stopped by to look, Peter showed my the options available in the car I wanted. I drove the car home that night. Totally great experience from start to finish. Peter could not have been more accommodating...he even programmed/personalized the electronics for me! Richard in finance was great and made it all seem effortless. Total experience was 5 stars *****. Thanks guys! City Works is lucky to have you on their team. Absolutely buy your next car at City World!