Used Toyota Highlander for sale near New Albany, OH under $20,000

Over the top customer service and experienced knowledge of car care. From front desk receptionist to Ashley my car representative all was first class. Waiting room was very comfortable with snacks, coffee & water. My best dealer experience thus far… Keep up the great hospitality.

2015 highlander limited. Its very smooth , the seat/mirror memory buttons are great , the auto high beams are awesome. Its easy to maintain, all the fluids and breaks etc are very easy to service right in the driveway. It has the 6 speed transmission that is known to be very reliable (unlike the 8spd trans that toyota came out with in 2017)

Found exactly what I wanted with no pressure. Great staff!

Big shout to Jacob Sanchez to help me make smooth purchase on 2-21-24. I love new ride can’t wait for family road trips and loving how spacious it is.. thank you Jacob and Hendrick for making this possible for me :)

Hi the moment I walked in this place I felt like I was speaking with people I’ve known my whole life! The cars are nice, they give good deals. They are professional understanding and utilize the skills they have acquire in a kind way. Thanks to staff management and even the people who cleans the cars🙌🏽I strongly recommend this place.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Respect Patience Knowledgeable And explain all details in understanding the process and what is expected in ownership

Bought the '12 used with 30k miles on it 9 years ago. It now has 187k and is running great. Regular oil changes and typical maintenance, brakes, tires, etc. The AC did go last year and was fixed. Car is plenty cargo spacious and has been used to move many items, furniture, building materials etc. The only thing I'd like better from it is brighter headlights. If a HIghlander has been maintained I'd not hesitate to pick up a higher mileage used one and expect many more miles.

This is the second vehicle we've purchased from Germain and both experiences have been great! Chris has helped us both times and is very knowledgeable and easy to work with. We'll definitely be back!

We bought this car new in March 2015. It currently has over 205,000 miles, and I am selling it to buy a Grand Highlander next week. I still drive it back and forth from Iowa to Florida 3 times a year, and never worry about it making it. It handles great in any snow Iowa gave me, and last trip to Florida I averaged over 25 mpg traveling about 75. I have done all my scheduled maintenance at Cedar Rapids Toyota, changing the oil every 10,000 miles, and 1 tune up with spark plugs at 120k. Total repairs, (not maintenance), was under $450. 1 rubber seal for sunroof, 4 tire pressure monitors, and 4 sets of lug nuts, as they were rusting on. Truly the best and most reliable car I have ever owned. One reason I am trading up to a Grand Highlander is to get all the new safety features. My oldest daughter is buying this, because they know it surely has another 100k + of life left in it.

Nicholas Berg helped us find our second car from this dealership. Great experiences both times! He’s very helpful, listens to what we are looking for and helps us find just the right fit! Pleasure working you!

Large doors and front seats. Easy to get in and out. You have to pull past the protective bollard at the gas pump as to not ding the edge of the door. A lot of safety bells and whistles for an older car. Can tow with the best and high enough to take fishing and hunting. Good power. Feels safe in winter driving with in reason. If it gets icy or the snow gets over 5” I stay home. Operational noise is not annoying even when pulling into traffic or down shifting going up a steep hill. It gets almost 21 miles per gallon. I have no intention of spending thousands more on a vehicle to get better gas mileage. It’s paid off. I’m retired and put about 8000 miles a year on it. It still runs like new. I would love to keep it as long as I can. It also can haul pretty much everything I need.

I had a good experience with drive direct. Amanda Trout was very helpful. Thank you.

It’s been a very reliable car the past 7 years. No issues mechanically speaking. Body style is great Mine has no safety warning features. My dislikes are the huge side mirrors and window frame. I’m 5’1” and they are a huge blind spot issue for me. Even my 5’10” son has issues. You cannot see the curb on a curve and you have to be extra careful to watch for pedestrians at thr crosswalks. And the nav screen/system and back up camera are USELESS during a sunny afternoon. The angle they installed it and without something to shade it makes it impossible to use. Actually dangerous at times. The only other thing is the road noise. It’s not terrible but next car I’m going for will be a quiet ride.

Amanda Trout is THE BEST!! If you want to buy a car from someone who genuinely cares about your concerns (and not just about making a sale) then she is your girl! She will make sure you’re out the door as painlessly as possible in a car that you love! 10/10

I bought this car new in 2008. I have nothing bad to say except the paint start flaking after about 5 years. I should have taken to dealer over paint issue. My car only has 65,000 miles and paint is completely gone. I am in the process of a new paint job. Seems my issue was the clear coat in the paint. I have owned 6 other Toyotas, all bought new. This is only 1 with this issue!

From the moment I arrived Cameron was an excellent sales agent who greeted me with the upmost respect and I highly recommend buying a car from Toyota West services excellent and not just from Cameron, but all of the sales agents. Answered all of my questions and helped me with everything I needed and worked with me such an amazing experience. Thanks, Cameron and all the staff at Toyota West may God bless Every one of you.

This is my second Highlander. The first was a 2008 model and still in the family running great. This model has also served me well. I have 75,000 miles on it. I bought new tires at 60,000 and just had the battery replaced 3 weeks ago. The car runs great!

I decided to treat myself to a car from a dealership and I couldn't have picked a better one. Greg was a huge help and a pleasure to work with. This dealership screams quality customer care.

Zero problems in 8 years ownership. Very comfortable. Still looks brand new. My next car will definitely be another Highlander, perhaps a 2025 Highlander Hybrid.

Amanda is an amazing person to work with! She’s friendly, professional, and communicates exceptionally well. She values time and always works efficiently. Amanda made me feel welcome and comfortable throughout the process, and I truly enjoyed working with her. I highly recommend her to anyone!

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

Very friendly, honest and informative. They did what I needed them to and they were very prompt.

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

Buen servicio, me gusta mucho mi carro. Vendría aquí de nuevo.compre un toyota camry 2020

I have had my 2012 Highlander 7 months ago with 142k and we have put 9k miles on it. Bought it from the 1st owner that had dealer service on it. They had delt with the oil leaks around 60k with the dealer working on it 4 times before they got it fixed by dropping the motor and doing head gaskets on it the last time. Still no leaks. I had to do a few interior repairs like the radio volume control jumping, jut pull the knob off and spray a electrical cleaner in and protect the dash from it. And 1 of the trunk floor flaps was broken off, also easy fix, clean the throttle body and mass air flow, new air filter, then reset the computer by disconnecting the battery for 30 seconds so it can re learn the throttle body from the cleaning. I then drive to Florida and I got 25mpg with my SE, V6, 4X4. I have a bad back and 3 surgeries and this is 1 of the most comfortable vehicle I have ever driven equal to my loaded Suburban, Tahoe, and Avalanches I have had. If I ever get rid of it it will be for another one.

I bought a used 2015 Yukon from them with 40K miles. On the way home, I saw that he right taillight was not working. This is a $750 part. I drove back to the dealer, they pulled the car inside and said that they'd have to order it but "no charge". I came back a week later and they installed it for free. I had bought the car with no warranty but they still made it right.

I’ve had no problems with my Highlander since I had it. I just keep up the maintenance and it drives as smooth as it did when I first got it. The other thing I like about it is the roomy comfort it gives and that it’s heavy enough to handle the road. It huges the road in curves so good. I am truly satisfied with my Highlander.

Very transparent sales process. Impressed that every car is inspected and repaired before being put on the lot for sale.

My highlander has 87,000 miles and is good as new. Never had any mechanical issues. Just had it detailed and it looks like new. Still has original brakes which have some miles remaining!

Amanda Trout was fantastic ! Sales process was easy and quick and I recommend everyone to visit her!

Toyota Highlander, Limited Platinum is gorgeous, materials, like Lexus. They did not cheap out like other car brands. Love the reliability, design, features, interior, is luxurious looking without the crazy price tag. This is the way to go, especially if you want a reliable, resale, dependable, value for the money, vehicle for the family. If your starting a family, this is the way to go. Would buy again!!!!

Sold my wife's Highlander yesterday, very simple process and a fair deal.. Would recommend.

Hailey Dunlap is my service advisor ~ Hailey & her team consistently do an excellent job of efficiently taking care of my car's appointment needs, by communicating to me the status of the appointment, as I wait for the work being done on my car to be completed. I really appreciate this, as I have to wait on my car while it is being worked on . Thank you Hailey for your efficiency and thank you to your team for taking such great care of my car!