Used Toyota Highlander for sale near Norwich, CT

Been using this dealer since I moved to the area in Nov 2015 to service my TSX Sportwagen. Very friendly service dept. The service dept is always straightforward and up front with me and also doesnt recommend service work that isn't needed. The only issue I've had which really is not in their control is my passenger airbag is under the Takata air bag recall but they don't have the part for it and can't get any date from Acura for it. I ended up trading my car for this reason and because I wanted an all wheel drive. Mr James Merrill worked with me on a used RDX and then a used MDX which I ended up buying. I also traded in my TSX Sportwagen. Got a decent price not what I ultimately wanted but they made some compromises. James is a great sales guy, low pressure, easy to work with and thorough, answered all of my questions was straightforward and honest throughout the process. Brian Savo handled the initial paperwork and Brian Shepard handled the final paperwork and was very efficient friendly and had a sense of humor. I highly recommend both of them and this dealership for sales and service.

Great 3-row hybrid. Very reliable. Very comfortable. Lots of cargo space, especially with the third row seat down. Put down the second row and cargo space is enormous. Good gas mileage for a 6-cylinder. Nice pick-up for an SUV. Would definitely buy another Highlander

They gave me a great assessment on my aging 1994 Toyota Corolla and fixed the major issues.

I love the new video explanation of what needs to be done on your car. The person who did mine was very through.

JR Castillo - Toyota North Austin got in the perfect vehicle. It fits my whole family. It has space for my soccer mom items. The quality and care provided to me by JR was exceptional! The whole experience was like a ride on the park, easy with JR.

An amazing experience with the service department and collision center at this dealership after my car was damaged by a fallen tree. The process right from the beginning was flawless. Getting the car to the dealership, getting the rental car, the time it took to get the parts and do the repairs was quicker than expected. The ease and efficiency of the repairs and the quality and timeliness makes Gates GMC. Jamie Laskow and his team get 4 stars from me! I will definitely recommend your dealership in the future.

I traded in my 2016 RAV4 Limited for the Highlander XLE. Primarily for the ride. We had to give up some features such as seat positioning and closeness sensors available on the Rav4. The 2019 Highlander has a V6 that is well reported on and gives us the performance we need. Our ride has definitely improved on the Highlander.

Excellent ! Excellent ! Wonderful service ,and a special thank you to Steve Zacek , he was able to answer every question we had . Very knowledgeable,and a very pleasant person to talk with. We will recommend this dealership for sure.

Overall very good and reliable vehicle for the money. Not the most comfortable, stylish, or best on fuel but for the price i dont think you can find better

The team at Valenti Toyota is personable, professional, knowledgeable and experienced. They listened to what we were interested in, and they worked with us throughout the purchasing process. Sales consultant Steve Macomber was especially helpful in assuring that we felt comfortable and informed from the initial contact until we drove away in our 2016 Camry. He displayed a thorough understanding of both the vehicles and the process. Sales manager Rocky Sposato and business manager Scott Morrow were direct, honest and straightforward. Overall, we were treated as a member of the Valenti Toyota family from the moment we walked in the door.

Excellent service very kind and helpful staff thank you very much . Everything went well and great service I highly recommend this dealership . Thanks again .

We looked at several SUVs while shopping around and kept coming back to the Highlander. It is a Highlander Limited AWD Platinum Edition. We could not be more pleased with this vehicle

I give them 5 stars in sales and in service . I had brought my vehicle in for service and ended up getting a call from kayla before I came in telling me about the pull ahead program so i entertained the idea and went over to sales to look at a new elantra where I was met by pete. He worked with Mike canty to get me the best numbers to fit my budget and it was seemless. Give the new ownership and management a shot they are great over here now

We switched from 4Runner to Highlander! Many years of Toyota loyalty in our family. Camrys to Tacoma’s we have had them all. I stole my wife’s 4Runner away from her and replaced it with a 2021 Highlander XSE. It’s been awesome. Bought it brand new. We just hit 65k. We drive from northern Idaho to Scottsdale Az all year and at anytime. Yes, anytime. AWD Snowmobile. It’s awesome in the snow! 22-28 MPG on the Hwy. For those worried about driving a wagon looking vessel around that does not have the great looks of the 4Runner? Don’t worry about it. The XSE has a great looking front end. The XSE Model handles great and boogies. Yes, it’s quick and drives like a sports car. Well, it handles well not quite a sports car. Don’t get the regular Highlander. XSE looks different, has the JBL stereo and drives great. AWD with a Snow Mode. Oh, and it had a third row for little ones. Reliability - been amazing. Zero issues.

Best car buying experience. The staff was friendly and helpful. There was no pressure at all. We had the deal closed and I was driving away in no time. I car was ready when they said and it was spotless. Detailed clean. They went over all the options with me. They made sure I understand what everything did and how it worked. They even helped me connect my phone to the Bluetooth in the car. Thanks John and Bob. I will definitely be referring my friends and family.

Luxurious is how I would describe this car! Smooth ride, efficient and a great looking vehicle! It has plenty of room and pretty cool features as well. I live this car and highly recommend it!

I've always loved the look and feel of a Toyota Highlander. But I never thought I could afford one. I found my Highlander at Alton Toyota, Alton, Il. and fell in love. I asked about the price and I couldn't believe it was right in my price range. I test drove it and it was love at first drive. Everyone from the Sales-person, finance and even the Technicians. were friendly, helpful and answered all my questions. They even went above and beyond making sure I got the best loan that fit me. I love my highlander and just got back from Myrtle Beach SC, driving round trip. It is so fun to drive and all the room is unbelievable. I highly recommend both the highlander and Alton Toyota dealership!

Easy appt, car done in a very timely manner. Good service manager very knowledgeable. Check out very quickly.

Best reliable car around Toyota Highlander 2019. Great all road trips. Spaces and plenty of room for everyone. Bars inside seat for car seats to connect to keep baby safe. I have bought 3 Highlanders and loved everyone.

I recently was in need of purchasing a car. My salesman Steve M. was very helpful. He located several great options that fit my budget & needs. The entire staff is helpful, The process was easy & pressure free. This is not the first time my family purchased from Valenti and it won't be the last.

Have had our 2023 Highlander XLE AWD since April 2023. Live in Chicago area and have driven to Arizona and Maine. Zero problems with the car. We put a large Thule box on the roof, multiple mountain bikes on a bike carrier and a kayak. Lots of luggage, got 27 miles per gallon on both trips. Plenty of power in the Rocky Mountains. Would recommend the car to others. We have a great Toyota dealership but all we have needed is schedule maintenance.

We have the 2022 Limited edition. Love the heated and cooled leather seats, very comfortable. Overall vehicle is very quiet, except on concrete roadway surfaces. The rain sensing wipers don't function as well as the ones we had on our 2019 Rav4. I will say, the 3rd row seats are for young kids or very small flexible adults. Also, front doors need more of an arm rest higher up on the doors. The tri zone heat and cooling is great. I like how the adaptive cruise will even slow you down some when entering curves. The 11 speaker JBL sound system is very good. Overall, the negatives listed are fairly minor issues, because we really enjoy this vehicle and the features. I am disappointed that Toyota will not be offering the v-6 in 2023. I much prefer the smoothness and power and torque curve of the 6 versus the turbo 4. The 8 speed transmission is butter smooth, although the kickdown response could be improved. This is our 4th Toyota and will keep coming back because of the higher quality standards and overall reliability. Also, Toyota seems to listen to customers better and making adjustments or corrections better than a lot of the other auto makers.

I loved that Mac my salesman was so honest and showed me all the features of the Toyota Highlander and was very kind!

This car is like no other car I have driven. It is so smooth, very quiet, and very comfortable. Plenty of room sitting or cargo room

Great dealership!Garrett was outstanding in closing the deal.He was kind ,patient,professional, and informative.As an older person, he made me feel very comfortable with the new car.All in all, it was a very positive experience. Garrett is top notch!! a keeper!

Overall a good reliable 3-row SUV, with a comfortable ride, decent trip mileage, and good acceleration (good power train. Negatives are a poorly designed A/C condensor (Rocks kicked up will punture it releasing all the coolant) and very high wind noise at freeway speeds (hard to talk, radio has to be turned up very high).

friendly knowledgeable personal with a desire to help with any questions or problems you may have

This car drives extremely smooth and I’m very impressed so far. The seats are comfortable and everything is easy to use. I highly recommend checking out a Highlander.

Ease of making a service appointment, with an estimate of time required so I can decide if I want to wait or get a loaner. Pleasant, courteous, and knowledgeable service agent.

My mother recently rented this car for a family vacation to West Virginia and it was amazing! Excellent mileage for an SUV its size. Great performance. Tons of safety features (which is a VERY GOOD thing). Beautiful acceleration. The only problem we had was with the fact that the car will adjust the speed depending on the cars around it (or something like that), but it only happened when cruise control was on. It was overall a very nice car and we are actually planning on purchasing one soon.

Everyone I deal is professional and friendly; in particular Catherine and Shana go out of their way to make my experience pleasant.

It has a lot of road noise and the low profile tires makes feel like you're running on flats you feel everything I'm not happy at all it's nothing like my 2015 highlander no compassion at all!

I waited months, purposely, before writing this review. When I initially bought the car, I was scared because the reviews made it seem as if I made the worst mistake of my life. 6 months, 7000 miles later, the car running great. In the beginning, there was the weird shifting and lag but as time went on, around 5000 miles it had mostly smoothed out. After I took it for the TSB/Recall for a software update, it has been running perfectly since, no lag or strange shifting at all. I haven’t had any trouble otherwise. It’s roomy and comfortable for long trips. The third row is really for short trips(no more than 1hr 1/2) and for people 5’8 and under. The MPG excels on the highway especially on ECO mode with cruise control. I’ve gotten it as high as 33/34 mpg at 70mph on relatively flat land. In the city, it does terrible. I average around 17-19 even with slowly accelerations. My DTE is 290-310miles, 95% City driving. I’m sure those who use it on the highway will reach much higher. Despite the new 4 Cylinder Turbo, it has quite a bit of power and was able to take off very fast with a car loaded with adults (even in the third row). As of right now, the engine has been nothing but reliable. If anything changes, I’ll surely come back and edit this review. But for now, this 23 Highlander Limited Non-Hybrid, is a fantastic mid-size SUV and I recommend it now with the software update taking care of the shifting problem.