Toyota for Sale in Norwich, CT

Patricia Smith was an excellent and kind salesman. She made us feel very welcomed and cared for during our entire experience. She was extremely accommodating to our needs and was extremely helpful in answering any questions. Patricia's kindness and overall gracious demeanor at our first visit at Ford was the reason we came back to purchase the vehicle. Patricia makes you feel important as a customer and makes it known to her clients that her overall goal is your happiness and satisfaction with your purchase. It was truly a great experience and we will continue to work with Patricia in the future for any additional purchases.

I was blown away by the phenomenal service I received at Antonino Acura. I went to the service manager Peter with concerns with my 2017 Acura TLX and he exceeded my expectations. I have three Acura dealerships that are closer to me, but it is well worth the drive knowing how confident I am in their service department. I highly recommend them.

Over the years I have purchased several cars, new and used, from multiple dealers, but this time was different. At the dealership, I met a salesman named Wayne Lapoint. He showed himself to be a very polite, friendly and interested young man. When I say interested, I mean he was interested in me and my concerns; he did more listening than talking. He asked pertinent questions without interrupting me when I was speaking. I quickly realized that this was going to be a different relationship than I had experienced in the past. Instead of Wayne being one side of the coin and I the other, rather, the experience could be described as Wayne and I are, together, looking for a car that meets my needs. After looking at prospects, conversing all the while, I was pretty much settled on a vehicle. I went home to think it over and the next day Wayne called me, with a noticeable excitement in his voice, and told me that a trade had just come in that seemed to be everything I was looking for in a car. He thoroughly described the car and he was correct; it was just what I was looking for. I asked Wayne to hold it for me and he said “absolutely.” I went to the dealership and the car was just as he described. The car was about $500 more than I had planned to spend, however, it was not a situation of spending $500 more and getting $500 more car; instead it was spending $500 more and get $1,500 more car! It was one of those rare situations when everything falls together, and Wayne recognized that and told the other salesmen “hands off!” – “I have a customer that I think will find this to be perfect;” he was correct! Wayne remembered all of my desires in a car that I stated throughout our many conversations; I was very impressed. BUT, the most impressive part of my experience with Wayne was that he knew that it was slightly above my initial budget and he gave me multiple chances to back out of the deal and resume looking for a less expensive car, “no harm, no foul.” Even after I committed to the purchase, he twice again gave me the opportunity to opt out. I really felt he had my best interest placed above ALL others and clearly, he did not want me to experience buyer’s remorse. I cannot say that about my previous car buying experiences. BRAVO Wayne! I did indeed purchase the car and I am extremely satisfied with the vehicle and even more so with Wayne.

The reason I went to Valenti is because of Jim Keane very professional and knowledgeable !!! It was my second Explorer purchased from Valenti and again because of Jim Keane.

Brought my Jeep to Capitol for service and an oil change. They found two oil leaks and my wheel alignment was out. They fixed the oil leaks, performed a 4 wheel alignment, tire rotation and a LOF all on the same day. Steve Hartley has been a service writer at Capitol for years and he is very personable and knowledgeable. Steve is definitely and asset at Capitol Garage!

Steve Macomber is a professional, kind, low-key salesperson. He goes the extra mile with small details, Registration, plate transfer, and is truly a nice person. I would highly recommend Steve and Valenti!!

I had an appointment on Feb.6th,2018. Michael Williams did an outstanding job from my arrival , going through everything before and after service to my car. Left happy! Also the gentleman who escorted me to the service desk was great as well! Unfortunately, I did not get him name. Thank you!

I was referred to see Al, and he is the best!! I went there to buy a used car, and instead got a brand new car for not a whole lot more money !!! I have already told many of my friends about Valenti, and of course Al !! Thank you so much, best dealership I have ever done business with !!

I have always been happy with there service wether buying a used or new car , there prices are always fair and there service impeccably..honest and trustworthy keys to there success ..

sales person was excellent, finance was quick and accurate. Delivery of vehicle was fast. Condition of vehicle at delivery was clean

Joyce Scarlett was so nice, helpful and personable. And Chris Young was very knowledgeable and explained everything about the loan process and both were very easy to work with.

You were able to get both my Toyota and my son's Hyundai in and promptly serviced at the same time, although the online scheduler had us an hour apart in time. Plus you had Saturday hours, which Hyundai did not for his car.

Dave Gunderson took the time to personally to help me with a problem I was having with my car .

It was easy, transparent, no high pressure tactics. We received all the information we needed. The salesman helped us get our insurance card and registration, even processed our state electric vehicle rebate for us.

Clean, comfortable waiting area. Very friendly staff. It’s easy to make an appointment for service. Work is completed in a timely manner and I am kept informed along the way.

Car was taken promptly. It took longer than expected but additional work was recommended. Also, a ride to the outlet mall was given.

The service was fast and polite. The waiting area was clean, comfortable and attractive. The coffee was good. I like the email reminders of service.

Joyce Scarlett was very professional and accommodating by finding the right color and optioned Tacoma and getting me the best pricing

Rob did a great job of getting the work done and got me a loaner vehicle when it was clear the work would take longer than expected. Jorte did a great job servicing my car and diagnosed something that had been done improperly by another shop.