New and used 2026 Toyota Prius for sale near Everett, MA

On April 30th, 2021 I had an appointment at Prime Toyota for a humming sound I heard when I turn the steering wheel. At 6 am. I parked my car and left the keys in the dropoff box. Came back and pickup the car not checking the entire car. As soon as I got home with the car I noticed the right passenger side had dents and scratches. I called Prime and the call went to voice mail. My mistake one i never check the car before leaving the dealership and second when I call back I was very frustrated and didn't leave a message. I called the next morning and spoke with Lacey DaRose who told me to bring the car in. I drove all the way to Prime Toyota West Roxbury. Lacey went and spoke with the Fixed Ops Director Malinda Burgos who spoke to me like was stupid telling me she's not arguing. She then told me she would fix the car and gave me a rental within a week, I told her to put it in writing and she wrote on one of her business cards and gave it to me.Here's my intake on all this, You never inconvenience a customer. She should have taken the car the same day to have it fixed and gave me a car . She told me to give her a week to call and let me know when a rental will be available . A week for me is a liftime especially the incident happen right there at the dealership. I gave her 3 business days. I called on the third business day and left her a messages she never called back. I was very upset the forth day and drove up to Prime Toyota, and met Alwin customer relations at the new Parkway Toyota and he made my day. I told him what had happened and he took care of the problem right away. He took my car and have it sent to the body shop and gave me a rental. Also Jason DaSilver both gentlemen were awesome and I honestly had no intention of going back to this dealership until I met these professional men. I just want to say thank you to Alwin from customer Relations and Jason Dasilver for such great customer service and your my only reason for going back to this dealership. Your both truly remarkable.Thanks so much!

Of all the Toyota dealerships I visited, Dave Souza at Imperial Toyota was able to find the exact car I was hoping for (he kept looking long after we spoke in-person) and reached out when he found it. He was helpful, not pushy at all. …and I really like my RAV-4 Prime… it is so smooth and zippy to drive… and the supersonic red is extra fun.

I have always been pleased with the service I receive at Imperial Toyota. I promptly get an appointment and work is completed in a timely manner. I have dealt with Jarrett Viens and he is very accomodating.

Upon our arrival at Braintree Toyota, we were in the "browsing stage", unsure if we wanted to buy a new vehicle to us. Gerry Gorman, Sales Representative Toyota Braintree, approached us after a few minutes, greeted us, we told him we were interested in the Toyota Tacoma's, we asked a lot of questions about the Toyota Tacoma, new and used. Gerry is very knowledgeable and articulate about the Toyota line. His experience and training makes Gerry able to "translate" the mumbo-jumbo so the non-knowledgeable consumer can understand and make a formative car buying decision. Gerry & the Staff that we met along the way during the car buying experience worked so passionately to make this the best experience. In the future this will be a #1 Dealership to buy from. We will recommend this to all our Friends/Family. Keep up the great work.

From purchasing my car to getting service, have never had a bad experience at Imperial Toyota

After finding a used car listed on cars.com I ran right over to the Littleton dealership to check it out. The car had just been received at the dealership and needed to go through the Toyota check. I met with two salesmen during the course of a week, Jon M and Richard G. Both went over and above when assisting me with the vehicle even at closing time. I would recommend them for your car purchasing needs.

Clyde has always been honest, easy to work with and thorough with all the follow up details. I bought my first new car from him after shopping all the local Toyota dealerships and he was the only salesman I found to be professional and straightforward. I have continued to return to Atlantic Toyota to work with Clyde over the years and several cars and highly recommend him. Just bought a Camry and couldn’t be happier!

Easy to schedule and a good tracking system for prior repairs and recommendations. My one complaint was the unannounced (unless I missed it) surcharge on using credit cards. I get emails and texts regularly. One of them should have noted the 3.5 % fee on all credit cards. I was not the only customer there who was taken by surprise when trying to pay a bill. I was able to max out a debit card and toss in some cash to cover the repairs but costs like that need to be made ahead of time, not sprung on people at the register.