Used 2020 Toyota Prius Prime for sale near Willowbrook, CA

There where nice to us .the fleet manager did a awesome job .his name Jonathan Sipin nice guy he was so helpful.. I’m happy customers

Great drivability! Great room! Unfortunately, not confident in expertise at service center for plug in hybrid issues. No one has seen enough issues to understand how they can malfunction... they are totally dependent on computer codes and what the manual says.... haven’t really studied the tecnology and engineering enough to be able to anticipate and or respond to technical questions and circumstances.... sales people are completely oblivious to the technology!!! Cannot answer simple engineering questions about car! Service department seems only modestly more experienced, and have no passion or desire to really know or understand.... so their ability to inform and guide the customer is basically non existent. They call “ experts” elsewhere in the country... don’t appear to care to become experts themselves. This means that the customer has little to no confidence that their car is actually going to be fixed properly because they are completely reliant on manual and mechanics located elsewhere to solve issues.... fully expect that any upcoming repairs will be “ out of the box” repairs.... computer says that EGR valve is malfunctioning, so it needs a new one! When all it needs is a vacuum hose reconnected.... or something down these lines. This is really bad that the customer will need to understand their own car better than dealership mechanics, and will mean that extremely expensive parts will be seen as the solution to “ fixing” the oroblem...eg, I won’t be surprised if we own the vehicle for 10 plus years, that a new computer control module will be found to be needed because the code said it was malfunctioning.... when a small gasket waterproofing the compartment has failed and causes it to work improperly when it wet outside... The customer is left feeling uncared about, or cared for... and that Toyota hires fundamentally unprofessional or lazy service mechanics, and dont properly expect expertise or mastery about their products...

Great customer service! Jose Cruz was a pleasure to work with. He answered all my questions while never putting any pressure on me during my time at the dealership.

I would purchase it again also would tell people just to test drive it you will want one after that. I think it also rides smooth

I recently purchased a car through Toyota of Hollywood and was taking care by a gentlemen named Ellis. I had been looking for a car for quite some time, and was hoping to find something close to my budget. Most dealerships were trying to up sale the cars they had (both new and used). Thankfully when I called in and spoke to Ellis, not only was he trying really hard to help me out through this journey, but was paying close attention to my needs and really worked with me to get a great car and a wonderful deal that I couldn't pass when comparing to other dealerships who were trying to sell me the basic version of the car I purchased from them. Ellis was extremely profession and and down to earth. He went so much out of his way to help me out, that he decided to stay an extra 2:30hr after closing time to wait for me in order to get the car, not to mention doing all the E-signatures to speed top the process. I would highly recommend this place and definitely speak to Ellis, he in a wonderful sales person to work with and really tries to help you the best he can. He is by far the best service I have ever received while perching a car, or probably in general. GREAT JOB ELLIS :)

I was surprised at how much room the Prius Prime has. Gas mileage is unreal. I am averaging in the 90's MPG even with longer trips. It was priced well and had a nice rebate and tax credit, as well. I drove 500 miles to get it at Basil Toyota in Lockport, NY and it was well worth the drive.