Used 2023 Toyota RAV4 XLE for sale near Ridgefield Park, NJ

Great customer service straight forward. Joni was the best, understood what I wanted. Love the car!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

I had an excellent experience at Toyota Universe thanks to Carlos Rodriguez. From the moment I walked in, he was welcoming, patient, and attentive. He took the time to really understand what I was looking for and explained everything clearly without ever making me feel rushed or pressured.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I worked with Rose Ruiz and a finance guy that I don’t know the name of the team overall was very courteous, responsive and helpful and create an environment where all my questions were answered, and they are more than accommodating to my schedule,. I felt that they didn’t put any pressure on me to do things differently than I wanted to and followed through on everything that they said that they would do it definitely doesn’t feel like a luxury experience, but it feels like one that’s built with hard-working and confident people at the center, trying to do their best in each instance

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

This is my goto dealership!! With my terrible credit Ive been to a bunch of dealers before, but these guys are the real deal. They actually helped me get into a car the same day. I’m now driving a clean and low miles ride. Big thank you guys for making it happen!

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Just bought my 4th car in 2 years from island Toyota! If you want a stress free buying experience this is the place to go. There’s no pressure from the salesperson, and everyone is super helpful. The best part is how there are absolutely no sneaky dealer fees. All you pay is the advertised price, $75 admin fee and whatever tax and registration fee. Everyone is looking to just make your experience as easy as possible. My experience with the service department was similar. Just a very honest business Wuhoo

Dealership made my purchase so easy huge shout out to Oliver took amazing care of me I’d highly recommended him

Torres helped me find a car that completely suited all of my needs. He made the entire process fun, but more importantly, he made it simpler than I have experienced before when it comes to car shopping.

Went to 5 Star looking for a reliable used car and was impressed by their selection. Bryan helped me compare models without any pressure.

Good experience at Toyota services westbury ny tank you so much I like the service they give me

Thank you Alex Ramirez for all your help with my lease. Great salesman, what a professional didn't mind working late, made sure we left that very night with a vehicle. Thank you again Alex Ramirez!!!!

Professional and very attentive salesman, Armond. Gave me the best deal available for the make, model & trim package! Buying my vehicle was truly enjoyable experience, will purchase from again!

Excellent customer service, Ana Collado is very respectful. Explains everything clearly. Everyone is very friendly and cars are in excellent conditions.

Mr Rameriz was very interested in helping me solve my issue. He was very calm during the entire process which was a breath of fresh air compared to ALL my experiences buying a car!!!! So willing to explore every option possible. Not only did I leave very happy that day, the process allowed me to still make it to work on time!!! Empire Nissan was the best experience I've had buying a car. Of course the sale of the car is important, but Mr Rameriz genuinely cared about putting a smile back on my worried face! 😆 Thank you so much for having him there. He's definitely a keeper if you want to sell cars!

I had the smoothest and most pleasant first car buying buying experience ever. Thank you Francisco Nolasco and Jenry Castillo. you are simply the best team ever!

Hudson Toyota and Erik did an excellent job with my car repair . This is why I only take it Hudson Toyota. Their rates are comparable to a mechanic shop.

Rosse was absolutely amazing, very professional, knowledgeable and courteous. Everything was agreed upon before arrival to the dealership

I would recommend getting your your vehicle at Empire Nissan. Their vehicles are very affordable, their staff is amazing, thanks to

Always a good time, fair and transparent. Lovely people and great service, timely and happy. I always leave with a smile on my face and a hop n skip in my step!

Austin Rizzotti was very professional and made the purchase of our new auto a real pleasure. He never pressured us to make a sale. The experience was different from any other car buying we have had.

My experience was great that staff is so respectful and knowledgeable Jethro and Pierre service is greatly appreciated