Used 2023 Toyota RAV4 XLE for sale near Windsor Mill, MD

Jamie, in Service, was outstanding. She was professional and kind. Everything went smoothly and efficiently.

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Our experience with Germantown Fitzgerald was very Friendly understanding and thoroughness … We went there with specifics of car wanted salesman Mr Ernest Marshal bless his heart assist us made it happened We were pleased with his homely warm experience , explanation, and suggestions in choosing our used car We highly recommend Mr Ernest Marshal for your needs at Gtown Fitzgerald Also Manager Julius was awesome! Hopefully our used car will be a good choice to last longer We are happy Thank you !

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

Excellent buying experience. Demi flawlessly led me through the process. She was very professional and provided a detailed description of the vehicle and shared a video highlighting all aspects of the vehicle. Stacey supported the sell by handling the business paperwork requirements. She was very organized and thoroughly explained each document. This was an outstanding experience. I highly recommend the VINS dealership

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I went through the processes inquiring about a vehicle and although in the end I decided on a different one outside of this dealership, I felt the the whole process was very transparent, no hassle, courteous, and professional. Kudos to Julian! Down the line when it’s time for another vehicle, I’ll be revisiting Rosenthal Acura.

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Scott Kulik was a pleasure to work with. He made the whole process easy and answered all of our questions. Thank you Scott.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

I recently took a test drive at Ourisman -Edgewood. The salesman I dealt with was Gordy. He made the experience most pleasant. He was very helpful and informative, he noted my specific requests, and has kept in touch with new inventory and pre owned arrivals that may be of interest. Thank you- Best regards- Debbie

Su servicio excelente ayer visite su sitio muy amable sus empleados muchas gracias, excelente día

The experience that I had with April was worth writing about. She was professional and very efficient. I would recommend her 100% for a seemless buyjng experience. Stephanie was the best Finance lady.

Curtis Womack was professional and patient. Clearly stated the maintenance objective and encouraged discounts when applicable.

The whole staff worked as a team. Nick was an excellent salesman. Jason the manager and Marcus the finance person. Let’s not forget Frank back in the maintenance dept.

Excellent customer service from David Jacobs. Followed him from Annapolis Toyota. Great atmosphere and great coffee

Koons Toyota is always a great place to do business. I’ve been going there to buy cars and service cars for many years. I wouldn’t think of going elsewhere. My service manager, Scott Mudd, is terrific. He is knowledgeable, personable, and extremely conscientious. Scott is a credit to Koons Toyota! “Excellent” is the best word I can use to assess Scott’s work. I appreciate all he does to make my life easier. Bravo Scott!!

We walked in without an appt and were taken care of immediately. Our salesman Nick was super friendly and knowledgeable. The entire team made our transaction seamless. Thank you!

Amazing experience at the dealership. We are thrilled to have our vehicle. Kevin Garcia was amazing from the first interaction to the keys hand off. Highly recommended!!

I went to enquire about cars but ended up buying the car because of amazing deal and honest conversation by sales consultant Delmer and manager Albert Tsou. I highly recommend these 2 guys to any customer who want to buy cars at 355 toyota.

The person that helped me was Carroll. He was very attentive and made the process so much easier!! Thank you guys for a great experience!!!

It was a pleasure working with Carroll. He was very helpful and knowledgeable. Made the process very smooth. Would definitely come back again in the future.

1st visit for my 2025 RAV4 Hybrid. With "pit crew" approach Jamie and her team got me in and out in about a half hour ! Very pleased with Jerry's Toyota and its staff.

It was a very relaxed and no pressure day at DARCARS Silver Spring. Moses was my salesman and I would highly recommend working with him!

Darin was great! Very informative and direct! I happily drove 4 hours from out of state to purchase a limited vehicle! Upon entering the dealership everyones smiles are seen behind their masks!