Used 2023 Toyota RAV4 for sale near Arbutus, MD

Wendell Braxton was great he got me in an out and at a reasonable rate!! Great job Wendell

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Love love love James he makes sure your taken care of thank you so much James You deserve a Bonus for all you help We need more people like you Dos 5-27-25

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

I had a great experience with all the staff I dealt with. All of my questions were answered and I was not pushed ti do anything I didn’t want. They were able to get me into a payment range I was looking for. I love the car I purchased. Best car buying experience I have ever had.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

I recently took a test drive at Ourisman -Edgewood. The salesman I dealt with was Gordy. He made the experience most pleasant. He was very helpful and informative, he noted my specific requests, and has kept in touch with new inventory and pre owned arrivals that may be of interest. Thank you- Best regards- Debbie

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

I had a fantastic experience with Tori who helped us purchase our Mitsubishi Outlander from Antwerpen Mitsubishi. From the moment we walked into the dealership, she was attentive, knowledgeable, and went above and beyond to ensure we got the perfect vehicle for my needs. Tori and her team patiently answered all of our questions, explained the features, and even took the time to demonstrate how everything worked. Tori's professionalism and friendly demeanor made the entire process enjoyable. I left the dealership with my Mitsubishi Outlander and a big smile on my face, all thanks to this exceptional salesperson's dedication and expertise. I highly recommend them to anyone in search of a great car-buying experience!

I traded in my car and the process went very smooth. Everyone helped me and made sure I got the best deal and was made very comfortable. They stayed after hours to make sure everything was perfect from the finance down to the floor mats before I left. I will definitely be doing business here again.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Excellent experience at Jim Coleman Toyota/Cadillac. Brendan Coleman, Ben Lare, Ben Hernandez, and Michael Jaffee were all a pleasure to meet and deal with. They worked with me to make sure that I could secure a vehicle with proper financing and at a very quick pace. The overall experience dealing with them was excellent!

my Customer Service dealer was Daniel Mejia, this experience was great I’m always nervous about buying new things and he made this experience. Wonderful thanks again great job. I recommend this to anyone who is looking for a new car. This is a place to come to

Very professional and friendly , a smooth transition with my trade. Once deal was finalized , I was out the door in my new vehicle within an hours time.

I had the pleasure of working with Tommy after days of trying other dealerships that were not pleasant or Personable. Tommy and staff were friendly, knowledgeable and funny (lol). I recommend people try this dealership

Recently moved to MD and was desperately in need of a car. I was introduced to this gentleman by the name Talbot "Jap" - soft spoken, funny and also has a heart. He made the buying process a lot more easy for me. I was able to trust him. I felt like he cared and wanted the best me. His service is just top-notch, and must say I he is one of the main reasons I sealed the deal.

Excellent customer service. Maintenance/service was completed quickly and professionally. Customer service representative was outstanding and knowledgeable . Tracked the service process and reported the status. I will return for future services.

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

I went to enquire about cars but ended up buying the car because of amazing deal and honest conversation by sales consultant Delmer and manager Albert Tsou. I highly recommend these 2 guys to any customer who want to buy cars at 355 toyota.

For the first time in a while, everything went very smoothly and in a timely fashion. Jamie was very helpful with the car service and the transportation

I went to Jerry’s to buy a Camry but, I bought a 2023 Audi, love it.

My wife and I were both fortunate and delighted to work with Mr. Govinda Ban. He was extremely attentive to our inquiries and concerns, making an extraordinary effort to alert us to a model and price of a car that became available on the lot. He insisted we test drive the car and provided thorough instructions on its features; he never lost patience with us as we asked for repeated demonstrations and explanations. I am happy to recommend him and insisted that he give us his permission to do so. Additionally, the dealership's Financial Service Department was a delight to work with. We are sold on the Fitzgerald experience and are confident that others will be as well! Stephen I. Deutsch, M.D., Ph.D. Emeritus Professor of Psychiatry, Eastern Virginia Medical School Norfolk, Virginia CAPTAIN (retired), Medical Corps, United States Navy

I have bought several vehicles from Jones Used Cars… every experience has been great and they always respect my time. I would absolutely recommend visiting Chris Benvenga at the Harford Road location. He was straight forward and made my experience very pleasant.