Used 2023 Toyota RAV4 for sale near Konterra, MD

Recently, I went to Heritage CDJR in Owings Mills and it was awesome, mostly because of Nick Kam, my sales guy. Nick was super friendly and made everything easy to understand. No hard sells or confusing talk. He really listened to what I needed and helped me out a lot. The place was welcoming and I felt comfortable right away. Nick was patient and always had a smile, even when I asked a bunch of questions. I never felt pushed to buy something I didn't want. It was like having a friend who knows a ton about cars help me shop. I left with a great car and a sweet deal, all thanks to Nick. If you go there, ask for him. He's great!

Great car overall but have have had problems with radio/screen. Needed to go back to dealer to reboot. As a current owner of now 2 Toyotas only disappointment was service.

Scott was great and it’s so easy to communicate with them. Great customer service.

I recently purchased a 2023 RAV4 Hybrid and love the car in general. That said, I have one major complaint. Shortly after purchasing the vehicle, I was using my iPhone connected to the Multi-media screen through CarPlay, when the iPhone maps app disappeared and I got a splash screen saying “Experience Toyota Drive Connect.” There was no way to exit this screen apart from pulling over and restarting the car and reconnecting the iPhone. I googled this issue and saw various possible solutions, but none worked. I called Toyota and after multiple delays, was told that the only way to get rid of this screen is to purchase a subscription to “Go Anywhere” which includes Drive Connect and Remote Connect. The cost is $15 per month, plus whatever tax you pay in your locale. While Go Anywhere has some nice features, it should be an option, not a mandated purchase to utilize CarPlay. It seems to me that this is essentially extortion, forcing owners to purchase a subscription in order to use CarPlay. This is beneath the high standards of Toyota. I’m sure that Toyota could disable this splashscreen easily should they so desire.

The experience that I had with April was worth writing about. She was professional and very efficient. I would recommend her 100% for a seemless buyjng experience. Stephanie was the best Finance lady.

Went to the dealership for my first service. Dawn Thomas was my advisor. She did a fantastic job of explaining the process and what to expect in the future. Thanks Dawn

We could not have had a better experience with Chris Ogene! Chris is different from other car dealers, as he is not only selling you a car, but prides himself on catering your experience to being as positive and easy as possible. Chris listened to our wants and budget, and was sure to suggest and carefully curate the best options, but never forced or rushed us in any direction. I could not be happier with our purchase, all thanks to the excellent customer service from Chris!

I love my Rav4. It's not only fun to drive but is a sharp looking vehicle. It has plenty of room for passengers as well as our 2 dogs.

The salesman Gabriel was extremely helpful and knowledgeable. No BS. It was efficient and thorough. As advertised, no-haggle no hassle and everything was fair and aboveboard with pricing and everything! I had done my research pretty thoroughly before I came in and everything went as smooth as it should be

Beautiful, well running car. Excellent mileage, quiet, with comfortable ride. Lots of advanced safety features. I miss the CD player, and radio is too complicated—user friendliness could be better.

My experience at Ourisman Dealership was very pleasant. I had an awesome advisor named James Umpleby, he kept me updated and communication was very good. The entire staff was courteous while I waited in the sitting area and they even washed my car, free of charge the day I came to pick it up!

Overall I had a good experience working with VINS. They were helpful and responsive. They are a full service dealership, assisting with TTL, shipping and financing. VINS does have some fees in addition to the cost of the car, but overall their price was competitive with the fees included. They are up front about the fees early in the discussion which is helpful. They were happy to provide all the necessary information to verify this was the right vehicle for me. Thanks!

We had a very pleasant transaction when it came to purchasing our car with Vahid. He did his best to give us many financing options and explained the benefits of each. He was nice and went above and beyond to get the best deal possible. the whole process was very quick and easy. I was expecting a much longer process. I highly recommend working him.

Fernando took great care with us...He worked with our budget He and the group were very friendly and professional. The process took about 2 hours. Definitely will return to this dealership in future.

A great experience from start to finish. Faizan, my sales person, was courteous, knowledgeable, efficient, and kind. Kevin, the manager was courteous and helpful. Offer on used vehicle was over 15% higher than other dealers. Not much wiggle room on new car prices in today's environment, so that part of the deal was easy. There was the standard upsell by the finance person, who was very nice and efficient. Clean, attractive dealership with exceptional staff. I recommend highly.

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.

Vernon, is the only one that I allow to work on my vehicle. He keeps my car in ? tip top shape.? If Mark, Vernon and Ron were not at Anterpen, I would not come anymore. Mark always gives me the best advice for my vehicle?s service.. In my opinion, they are the best in the industry.

Jamie, in Service, was outstanding. She was professional and kind. Everything went smoothly and efficiently.

My experience with this dealership was so great . I had an appointment with Mike Davis I came in to do a trade in with my old vehicle because it so messed up . Mike Davis was very patient & took the time to make sure that I left out there in the perfect vehicle . I highly recommend that if you go to passport in marlow heights please see Mike Davis he will make sure all of your needs are taken care of & he will make sure you leave with a smile on your face . I’m so blessed to be able to have had him as my salesperson because he most definitely took care of me & if i wanted to buy another car I would definitely be seeing him again . Thanks so much Mike I love my 2020 Toyota Camry

Ask for Daniel Karode? he will take care of you like no other service person. He will go above and beyond. Super Great customer service

They were quick and efficient when I got my oil change. They also will provide complimentary ride back home if you don’t like to wait

Very friendly atmosphere. Good customer service. Mike was an excellent sales rep. Made me feel comfortable! Would recommend to everyone. Great customer service! I would definitely buy from them again!

Over 15 year I have bought vehicles before and so far this has been the best experience overall. She is awesome! We highly recommend her

Es un buen dealer para conprar un auto Nuevo la ajente de ventas Mario arevalo es unbuen ajente de venta muy amable sabe muy bien Como tratar los clientes selo rrecomiendo acual quier persona que quiera conprar su auto que con el señor Mario arevalo quedara super sastifecho con Toda su amabilidad y su alludad atodos los clientes estoy muy agradesido con el por Toda su alluda